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JC Whitney $121.00 12 Volt Battery with 2 Oil Filters, beat that deal...

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by bigbadbird, Jan 21, 2013.

  1. bigbadbird

    bigbadbird Junior Member

    Joined:
    Jan 12, 2011
    2
    1
    0
    Location:
    TriCities Wa.
    Vehicle:
    2007 Prius
    Model:
    II
    I ordered this with 2 oil filters to get the order up to $150 and then used a 30% discount

    Battery - Universal
    SKU #: JCW- SOQSQB2000 Mfr #: SQB2000
    • Cold Cranking Amps: 525
    • Dimensions: 7.75 x 5.16 x 6.1 in.
    • Product Fit: Universal
    • Rated Voltage: 12 V
    • Warranty: 1-year Sound Quest limited warranty
    • Weight: 22.44 lbs.
    • Premium Guard Oil Filter x2 $6.68ea.

    • Battery - Universal 2007 Toyota Prius Sound QuestSOQSQB20001 $137.75
    • Sub Total:
      $151.11
    • Discount:
      -$30.00
    • Shipping:
      FREE
    • Tax:
      $0.00
    • TOTAL:
      $121.11
    • XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXxxxx
    After installing this is what I found:
    The Battery Post supplied are the standard size so you will have to mod the clamps "I opened the positive one and removed the clamping half and used the supplied post and bolt to tighten it down, the negitive side I turned the cable around and used the xtra bolt to attach to battery."
    It is a much smaller Battery than the old one so I used a 2X4 piece of wood under it to raise it up. I also gave it a bad review over at JC Whitney in hope that they would supply the correct size post in futuer orders.

    [[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[

    Contacted JC Whitney about the battery .
    Good for a laugh, but they did offer to pay to ship it back for a refund.

    3:13:08 PM :
    System: You are now in queue to be connected with a JC Whitney Product Specialist.

    3:13:08 PM :​
    System: Shane has joined this session!

    3:13:18 PM :​
    Shane: my name is Shane. Thank you for contacting us. How may I assist you today?

    3:13:52 PM :​
    : SOQSQB2000 Battery I ordered does not have the correct size post for my car

    3:14:33 PM :​
    Shane: Are you looking to return the part for refund ?

    3:15:04 PM :​
    : That is going to cost me $

    3:15:39 PM :​
    : Why do you offer a part that does not work

    3:15:58 PM :​
    Shane: Let me transfer you to our customer service team to help you on this. Hold on please..


    3:16:13 PM :​
    System: You are being transferred to another queue. Please stand by...


    3:16:18 PM :​
    System: August has joined this session!


    3:16:18 PM :​
    System: Connected with August. Your Reference Number for this chat is 4106998.

    3:16:23 PM :​
    August: Welcome to Customer Service!

    3:16:56 PM :​
    correct size post for my car


    3:14:33 PM : Shane: Are you looking to return the part for refund ?


    3:15:04 PM : : That is going to cost me $


    3:15:39 PM : : Why do you offer a part that does not work

    3:17:08 PM :​
    August: I will be more than happy to assist you with that concern.

    3:17:13 PM :​
    August: May I have the order number so that I can check the order and see what I can do Please?

    3:17:56 PM :​
    : 3:13:52 PM : : SOQSQB2000 Battery I ordered does not have the correct size post for my car


    3:14:33 PM : Shane: Are you looking to return the part for refund ?


    3:15:04 PM : : That is going to cost me $


    3:15:39 PM : : Why do you offer a part that does not work

    3:18:42 PM :​
    : Sorry JCW6198490

    3:18:42 PM :​
    August: Sir, how do you want me to assist you?

    3:18:53 PM :​
    August: Thank you.

    3:18:57 PM :​
    August: For security purposes, May I have your email and phone number please?

    3:19:47 PM :​
    August: Thank you.

    3:20:17 PM :​
    August: Please give me a couple of minutes to check the order.

    3:21:04 PM :​
    : The Battery post are removable, did they send me the wrong size post?

    3:21:30 PM :​
    August: let me check that for you.

    3:21:34 PM :​
    August: Please stay on the line.

    3:21:35 PM :​
    : The Prius has a smaller size post

    3:25:16 PM :​
    August: I'll check back with you in a few moments.

    3:27:44 PM :​
    : I posted the great deal I was given by JC Whitney on the Prius Chat Forum and now I need to know what your responce is so I can post the out come of it not working. This Chat will be posted in the Prius Chat Forum where thousands of members will be viewing it.

    3:27:44 PM :​
    August: Thank you for holding.\

    3:27:56 PM :​
    August: I just want to ask.

    3:28:21 PM :​
    August: Does your Dimensions: 7.75 x 5.16 x 6.1 in.?

    3:28:38 PM :​
    August: And your RatedVoltage: 12 V?

    3:28:41 PM :​
    : New or old Battery?

    3:29:00 PM :​
    August: Old battery.

    3:29:19 PM :​
    : Let me check.

    3:29:55 PM :​
    August: Because that is the size and the voltage of the new battery you bought from us.

    3:31:45 PM :​
    : The old battery is much larger, same voltage

    3:32:10 PM :​
    : 91/2 x 5 x 9

    3:32:32 PM :​
    August: That s the reason why the part does not fit your car because we have a size for every battery.

    3:33:24 PM :​
    : no, it fits in the car, I just can not bolt the power to it.

    3:33:49 PM :​
    : What does that have to do with the size of the battery

    3:35:25 PM :​
    : If I look up for a battery on your parts guide it says that battery should fit.

    3:35:44 PM :​
    : Because that battery has a RatedVoltage: 12 V and has Dimensions: 7.75 x 5.16 x 6.1 in. now if you don't have this specs then it will not fit your car.

    3:36:13 PM :​
    : It is in the car now so it does fit....

    3:36:31 PM :​
    : it is 12 volts

    3:37:04 PM :​
    August: Yes it fits but it does not work correct?

    3:37:06 PM :​
    : Please answer my questions or find someone who will

    3:38:20 PM :​
    : yes it would work correctley if I was able to hook-up the positive and negitive cable to it.

    3:39:04 PM :​
    : Do you understand how a battery works?

    3:40:53 PM :​
    August: I understand sir, give me a moment to check the part.

    3:42:43 PM :​
    August: Just for clarification sir, does your battery have a removable post or non-removable post?

    3:42:56 PM :​
    : removable post

    3:42:56 PM :​
    August: I'm trying to determine if the part you received is defective.

    3:43:20 PM :​
    August: How about the battery you received, is it removable?

    3:44:17 PM :​
    : Sorry, my battery does not have a removable post

    3:44:36 PM :​
    : the one you sent me does

    3:45:57 PM :​
    : it is much smaller

    3:46:22 PM :​
    August: I see, so the one you received is smaller compared to the original battery, correct?

    3:46:42 PM :​
    August: Also, it has a removable post?

    3:46:52 PM :​
    August: Correct sir?

    3:47:15 PM :​
    : no

    3:47:35 PM :​
    : larger

    3:48:19 PM :​
    :The Prius does not have a standard size post, it is much smaller

    3:48:57 PM :​
    August: Thank you for all the information. Since the part you received has a removable post and also it's larger than the stock battery. I would suggest to return the part to us for refund.

    3:49:33 PM :​
    : You paying for shipping back to you

    3:50:07 PM :​
    August: That's correct sir. I verified with our technical team and all batteries doesn't have removable post.

    3:50:37 PM :​
    August: Did you already add the acid on it?

    3:50:56 PM :​
    : This is a sealed battery

    3:53:06 PM :​
    August: Okay, I will process your return request.

    3:54:06 PM :​
    August: And May I ask, do you receive a label when you received the part?

    3:54:44 PM :​
    : Not sure if I kept it

    3:55:03 PM :​
    : Nope

    3:55:31 PM :​
    August: Okay, please give me a couple of minutes.

    4:00:05 PM :​
    August: Thank you for holding.'

    4:01:04 PM :​
    August: I already process the return request and with in 24-48 business hours you will have an email and also a shipping label is going to send to you for you not to pay for shipping.

    4:01:46 PM :​
    August: Will there be anything else that I can assist you with?

    4:01:59 PM :​
    : Are you going to correct this problem with your vender

    4:02:49 PM :​
    : Would like to see a battery that fits my car made avable by you

    4:03:34 PM :​
    August: If you want I can connect you to our part specialist to assist you in looking fore the part you need.

    4:03:53 PM :​
    : sure

    4:04:29 PM :​
    August: Okay, Please stay on the line.

    4:05:58 PM :
    System: You are being transferred to another queue. Please stand by...

    4:05:59 PM :
    System: August has left this session!

    4:05:59 PM :
    System: You are next in queue...

    4:05:59 PM :
    System: Ken has joined this session!

    4:05:59 PM :
    System: Connected with Ken. Your Reference Number for this chat is 4106998.

    4:06:03 PM :​
    Ken: HI

    4:06:08 PM :​
    Ken: Welcome to sales

    4:06:46 PM :​
    : Do you have a battery for a 2007 Toyota Prius

    4:07:03 PM :​
    Ken: Please allow me a few moments to review your chat.

    4:09:18 PM :​
    Ken: Thanks for your patience!


    4:16:32 PM :​
    Ken: This is universal product

    4:16:37 PM :​
    Ken: A universal fit item is designed to work with most vehicles - it is not vehicle specific.

    4:17:35 PM :​
    : Thank you, best answer so far

    4:17:47 PM :​
    Ken: Would you be interested in purchasing that today?

    4:18:04 PM :​
    : no, thank you

    4:18:32 PM :​
    Ken: Are there any other questions I could answer for you?

    4:18:39 PM :​
    : nope
     
    jadziasman likes this.
  2. PriusCamper

    PriusCamper Senior Member

    Joined:
    Mar 3, 2012
    10,911
    4,423
    0
    Location:
    Pacific Northwest, USA
    Vehicle:
    2007 Prius
    Model:
    Two
    cool... please post pics of install if you can...
     
  3. Britprius

    Britprius Senior Member

    Joined:
    Jun 14, 2010
    5,194
    1,912
    0
    Location:
    Herefordshire England
    Vehicle:
    2008 Prius
    This battery appears to have the screw in terminal posts that I bought with my battery. This makes the batteries very versatile as the posts can be changed to suit the application. It is not clear from the information or the picture whether the battery is vented or not, and it's capacity is not given but judging by its dimensions against other batteries of this size would put it at about 32 amp/hr.

    John (Britprius)