Millennium Silver, 2005, BC/#6, 2004-09-17, Manchester NH

Date Ordered: 2004-09-17
Dealer Ordered From: Autofair Toyota, Manchester, NH
Timeframe given for delivery: 2004-10-10 thru 2004-10-14
Color: Millennium Silver Metallic
Option Package: BC (#6)
Paid MSRP.
Car arrived today, 2004-10-07.
Got to sit in it, though I don't get to drive it until next week when the registration is sorted out...

Re: Millennium Silver, 2005, BC/#6, 2004-09-17, Manchester N

I hope they (Autofair) treated you ok. I've walked out of their dealerships twice because of sales reps to flat-out lied about their pricing. The first time I thought it just was the salesman, now I think its their policy.

Good luck, see you around southern NH.

From 0 to Prius in 1 month

Not my experience at all. The guy I dealt with was Ryan Erskine. He gave me a price breakdown by phone, including their fees, before I'd put down a deposit or even said I wanted to be on their wait list. I didn't have to push him to quote me a total price. And, the final price I paid last week was the price I was quoted on the first phone call. Well, 5 cents less, to be precise.

Picked up the car today. Everyone at Autofair has been very friendly and helpful. The manager followed up to check I was happy with everything, and they've sent me a customer satisfaction survey. It certainly seems to me as if they're taking customer service seriously, so I'm a bit bemused by your experience. You're sure it was Autofair Toyota, and not one of the other Autofair showrooms? They could be under different management, with different policies...

Re: Millennium Silver, 2005, BC/#6, 2004-09-17, Manchester N

Glad to hear that you got your car and had a good experience with AutoFair. Maybe their customer commitment is improving.

I'm sure you'll be very happy with the car.