Need help Dealership wants $2000.00 to make repair

how many miles on her?

 

Call Toyota HQ in Torrance, CA and ask to speak to a customer service dept. plead your case.

 

When you bought the car did it come with just the balance of the factory warranty or was there also a brief used car warranty?

In looking through the service history were there any trips to dealer regarding the brakes?

 

find a shop that might put in a used part from a recycler.

 

You shouldn't need to. You should be able to find it yourself by registering your car's VIN at Toyota Owners Resource Center: Owners Manuals, Automotive Glossary, Warranty, Safety Information.

 

So I'm deducting that you get the service history and if you can show that the brakes have been an ongoing problem you at get Toyota corporate to pay for parts and labor or some percentage of it. If that does not work go back to the used car dealer and ask them to pay. If that does not work tell us what city you live near and perhaps we an recommend an independent repair business that can do the work for less than the dealer.

 

5 Totally agree. That is, if all else fails with Toyota.

 

I know it's a long shot, but please take the time to measure the health of your 12V battery before going any further with repairs. There have been several cases reported where the dealer service dept has misdiagnosed faults due to spurious codes being logged when the 12V battery is very low.

 

I agree with Bisco recycler parts are very cheep compared to new OEM. The risk is you install a faulty part or one near it's end of life.

The other option is trade the car in and use the proceeds toward a down payment of a new car. Interest rates are dirt cheap now and you can get a decade of worry free motoring.

 

this is why you should NEVER buy from a used car dealer. even if they provide an aftermarket warranty, some of those warrantys suck, the dealer doesn't really want to deal with some crappy aftermarket warranty company either. if you buy from toyota, you get CPO warranty or buy a toyota warranty.
i wouldn't trust a used part for my brakes either. you don't know if that part has been sitting out in the rain getting water inside it. and then you get to pay double labor if the used part is no good.

 

Trade the car in at the dealer and they will pay your loan off than purchase a new Prius C and get a loan. That should be years of worry free motoring.

 

It sounds like a problem I had that I documented here:

2008 Prius and CAN/OBDII Scan | PriusChat

Something about using the "live" data function of a CAN/OBDII reader can mess things up sometimes. I have safely used that function on my other vehicles, but I won't attempt it again with my Prius. The dealer charged me $72 to "re-initialize linear valve offset" and that fixed it. As mentioned previously, check out your 12V status. That is always the first thing to check with these vehicles.

 

Also:
Scan tool caused Abs, vsc,((!)), parking brake light! | PriusChat

Isn't this a problem with a scanner made by Innova? I know they make a few with other peoples names on it. You might try contacting them.

Avi

 

Believe that is correct. Mine says Sears Craftsman on the outside, Model 20890, but looks most like the Innova Model 3100.

 

I have an Equus Innova 3130 that Ive had for ~5 years now.

Reading this thread illuminate a light bulb over my head - a few times when Ive used the Innova 3130 on my last vehicle, a 2002 GMC Envoy, it would cause it to stall and not restart for a few minutes or would case the ABS and brake light to come on the dash of the Envoy. Something weird would happen every maybe 1 out of 5 times I paired the two. The truck never gave me problems any other time, but if I drove around with the 3130 hooked up to the OBD2 port (monitoring engine temps for example), I would have to be careful otherwise the truck might stall out and not restart for a few minutes. I presumed that it somehow jammed up the modules communicating to each other.

Ill be really careful with the 3130 on my Prius!!

 

Wondering if the dealership diagnosis of a failed part versus information above that it could possibly just be a relatively cheap adjustment has helped the OP. I had the same DTC's and symptoms. Suppose it could be an internal short as diagnosed. Why it failed during a code read is odd. When you stop in and have your codes read by these parts stores that offer the service, is there an assumption of no liability?

 

Manufacturers make diagnostic routines which dealer service departments and other repair facilities follow (usually). I is possible the engineers who wrote the routine for the problem caused by these specific scanners did not anticipate this failure. This in turn could end up in a misdiagnosis. I would imagine if you were able to prove the scanner at the parts store caused the problem, they would most likely take responsibility. I would go after Innova if it were me.