I've had my #3 Silver 2004 for a full 48 hours now, and I have a few questions. First of all, I am OVER THE MOON in love with this car, I've read through the user manual twice and just spent a while on the Toyota website FAQ to catch anything I might have missed, but I have a couple questions and thought I'd throw it to the group before calling the dealership: 1) according to the Toyota website, the tires are warrantied under the original manufacturer of the tires, and that warranty should have been in my glovebox upon delivery. I don't have this -- is this something I should call and ask for? I would assume so. 2) When I picked up the car, I met the service staff, and Heinrich the head "Prius specialist". I thought it would be good to establish a good relationship with him and ask a few questions that I knew were important from reading this site, regarding the oil level, tire pressure, etc. When I started to bring up the subjects he kind of chuckled at me (I won't assume it's because I'm a 29 year old woman who 'shouldn't know about cars') and said that there was big confusion about the oil tank, etc. "It's 3.9 liters, which is 4 quarts, which is what I put in, so it's right". He then said that I had to make sure to rotate the tires with him every 5,000 miles because the tires are special tires designed with an extra strong sidewall to support the battery's weight, and if I didn't do that I'd have to shell out a fortune to replace the "special tires" eventually. Overall, it wasn't the friendly encounter I'd hoped. I thought that the 2004 has standard tires, but he wasn't having me correcting him and then, to be honest, I didn't want to push it. What's the story? 3) When I read the owner's manual, the picture shown of the spare tire shows parts to actually, well, put it on, such as a car jack, etc. Are those parts supposed to have been supplied with the spare? I don't see these in my car. Thanks in advance for reading this and possibly having some words of wisdom. I have to admit that I always feel a bit vulnerable with auto-service personnel since I know very little about cars and it's usually assumed as such even if (because I researched this car more than any other I've ever driven) I actually do know a thing or two. Thanks again.