I was washing my Plug in Prius and paint near the front hood Toyota symbol peeled away revealing dark grey black plastic underneath. My wife took the car to the local dealership for repair under the warranty and basically was told by the lady service attendant that we were lying and that there was an impact of debris in that location. There was no impact and everything was fine until I washed my car on 07-01-12 at the local car wash. This is the second paint problem on the front bumper that I have experienced (see posted pictures) I own Toyota stock and have purchased four Toyota vehicles all within the past ten years. The dealership is Jim Norton Toyota in Tulsa, Oklahoma. in which I have bought two of four above mentioned Toyota's. Two of my Toyota vehicles were reserved online under early hand-raiser programs. I love Toyota and have never had a problem that wasn't readily resolved in a positive manner. I would like to resolve this problem on a brand new car that isn't even three months old. I have contacted Toyota Motors USA and have obtained a case number. Toyota USA states that the dealership should be calling me in two to three business days to discuss the issue. The dealership customer service manager states that I should call the dealer in which I picked my Prius up at in Virginia. Their attitude is you didn't buy it from us so we don't care or have a vested interest in you. I am not dealing with a dealership over a thousand miles away to get warranty assistance. I am probably through with the dealership unless an apology is issued to me by the service attendant. Does anyone have any information in this area that could assist me in obtaining warranty assistance? In all fairness there appears to be a damage mark on the first picture but no visible outward sign before I washed the vehicle has I walked around the vehicle looking at the places that needed more attention in the washing process. The first paint problem in the second picture was noticed two weeks earlier and I took it to the dealership and they stated it was also impact damage. I have had plenty of new vehicles with impact damage but none that peeled paint. Any advice would be much appreciated.