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Prius Chat shop website won't take my order!

Discussion in 'PriusChat Website Questions' started by planetjeff, Apr 20, 2012.

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  1. planetjeff

    planetjeff Junior Member

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    :mad: OK - I may be a priuschat newbie, but I'm by no means a computer newbie. I've tried both IE and Firefox both at work and at home. All I want to do it purchase front and frontside heatshields. I created an account with pc.com shop, selected my items, looked at my cart, went to checkout, verified my address, selected to pay by credit card, enter in the credit card info - all of it - select to continue. I at last get to a confirmation page, and I click "Confirm Order". All it does is take me back to the "What's In My Cart?" page!!!

    Seriously?! Anyone have ANY idea what is going on? It's been like this for me for well over a week. Thanks in advance.
  2. firepa63

    firepa63 Former Prius Owner

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    Send a PM to Danny and let him know of the problem.
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  3. Paradox

    Paradox Prius Enthusiast / Moderator Staff Member

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    Just send a PM to Danny (username Danny on here). He is the site admin and handles shop orders.
    1 person likes this.
  4. planetjeff

    planetjeff Junior Member

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    Well, dammit!!! I've tried sending PMs to Danny, and the same sorta thing happens! I send the message, but it never shows in my Sent folder, as if I never sent anything. By the way, add Chrome to the list of browsers that aren't working. I've even disabled browser add-ons, to no avail. Very frustrated about this. Ironic I can post these kinds of messages and nothing else, have NO idea what the problem is...
  5. macmaster05

    macmaster05 Senor Member

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    There's a button on the Message page you need to click that says something like “Copy to Sent Folder.”

    Anyways I think your messages are getting sent. Danny’s just too busy or isn’t responding. He can be moody like that sometimes. I hate when people ignore my emails/messages too, but that’s another story…
  6. Paradox

    Paradox Prius Enthusiast / Moderator Staff Member

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    I'll contact him to get in touch with you
  7. Paradox

    Paradox Prius Enthusiast / Moderator Staff Member

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    Ok, I reached out to him. Await him to contact you Jeff.

    Oh, and Chrome works fine for me on here, even ordering, because I ordered a heat shield for my front window. And no, no discount lol.
    1 person likes this.
  8. planetjeff

    planetjeff Junior Member

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    Re: Prius Chat shop website won't take my order! - resolved!

    Finally got an order to go through!!!

    After using almost every single browser/machine combination I could think of, I finally noticed that this was my resulting URL when I was clicking "Confirm Order" and being taken back to the "What's in my cart?" page:

    https://priuschat.com/shop/shopping_cart.php/error_message/Please%20use%20a%20different%20payment%20card.?osCsid=620e1a49811340a391705790e19f5fbe

    I've bolded the relevant part. I guess it has a problem with my credit card! (though no other site in existence has this issue, but whatever) However, if it did have this problem, why the heck wasn't there a message of any sort on the page or even a popup to tell me so???

    In any case, I instead selected the option to pay by PayPal, and it finally went through. Front & side heatshields, just in time for summer! :cheer2:
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