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Required Maintenance

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by Fisher, Dec 23, 2014.

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  1. Fisher

    Fisher New Member

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    Hi: I just took our Prius into the dealer for the 30,000 checkup. They changed the oil and filter and went through 40 plus checks on a checklist. Most everything passed except three areas failed! They were: Electronic fuel injection flush 129.95, evaporator sterilization and flush 170.00, Air condition service 160.00 Estimate total with shop fees and tax = 562.72. Wow! I did not have this done as I'm not sure if this is a nice to do or a have to do. I could not find any of this in the 30,000 maintenance schedule. What are peoples thoughts on this?
     
    #1 Fisher, Dec 23, 2014
  2. JC91006

    JC91006 Senior Member

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    never heard of anyone doing those services at 30k. I suggest you find a more honest dealer.
     
    #2 JC91006, Dec 23, 2014
  3. bisco

    bisco cookie crumbler

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    sounds more like a wallet flush.:p dealer fail.
     
    #3 bisco, Dec 23, 2014
    sdtundra, xpcman, macman408 and 3 others like this.
  4. irrational

    irrational Member

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    My thoughts; This dealer is a crook. Either find a better dealer, or do it yourself.

    IIRC at 30K you;

    • Change oil & filter
    • Rotate tires
    • Replace air filter

    Everything else is visual inspections. This should be $200 tops, and that's pretty generous given that a professional with proper tools (e.g. hydraulic lift, air tools, etc) could do all of this in 30 minutes.
     
    #4 irrational, Dec 23, 2014
  5. caedward

    caedward Junior Member

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    Wow, sounds like your dealer needed to make a boat payment. Run very quickly to another dealer.
     
    #5 caedward, Dec 23, 2014
  6. Fisher

    Fisher New Member

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    Thanks, I thought this seemed unnecessary.
     
    #6 Fisher, Dec 23, 2014
  7. bisco

    bisco cookie crumbler

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    welcome to priuschat! your home away from home.:)
     
    #7 bisco, Dec 23, 2014
  8. Fisher

    Fisher New Member

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    I did see a large yacht parked in the lot! I will now run quickly, away!

    definitely. Glad I had enough sense to wait. I saw a number of elderly folks at this dealership and I fear they might fall prey to this hype. Strong words like status Fail, makes you this this is serious.
     
    #8 Fisher, Dec 23, 2014
    Last edited by a moderator: Jan 1, 2015
    retired4999 and irrational like this.
  9. Mendel Leisk

    Mendel Leisk Senior Member

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    Did they actually use the expression "failed"? It seems misleading, likely intentionally. Their forte looks to be promoting unnecessary extra services. And I wouldn't doubt when serious diagnostics are needed, they fall short.

    See if you can find a more common sense dealership. One simple test: phone several parts departments, ask for info on some item, a little out of the norm, say a block heater. See what they all come back with. The differences can be surprising.
     
    #9 Mendel Leisk, Dec 23, 2014
  10. Fisher

    Fisher New Member

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    Thanks for the welcome. A friend told me to check out this website and I'm so glad I did. Thank you.

    ,
    They did use the term Fail. It was on the vehicle report that was handed to me.
     
    #10 Fisher, Dec 23, 2014
    Last edited by a moderator: Jan 1, 2015
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  11. JC91006

    JC91006 Senior Member

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    That's pretty deceiving to use the word fail for maintenance that may not be necessary. It's not even a repair. If you complain to the service manager, he might give you a free oil change so they can try to empty your wallet again
     
    #11 JC91006, Dec 23, 2014
  12. Blizzard_Persona

    Blizzard_Persona Senior Member

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    Are you having any issues do you feel with any of the listed "failures"?

    If you feel you are, on the cheap try this first:

    If ac is smelling moldy, spray a good amount if Lysol into where your cabin filter is.

    If car feels like it's fueling is off, ie. clogged injectors, try a bottle of fuel injector cleaner for a few bucks avail at any auto parts store.

    Is your ac blowing cold?

    If everything seems fine to you, then walk away knowing you just saved a few hundred...and didn't get screwed from the stealership.
     
    #12 Blizzard_Persona, Dec 23, 2014
  13. bisco

    bisco cookie crumbler

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    it was very astute of you to walk away and educate yourself. your right, they may be taking advantage of seniors, and that could be illegal in some states.
     
    #13 bisco, Dec 23, 2014
  14. frodoz737

    frodoz737 Top Wrench

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    Please scan your "failed" paper work for us to see.
     
    #14 frodoz737, Dec 23, 2014
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  15. bingee3

    bingee3 Active Member

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    Hope they removed the summer air , and put in winter air in the tires , many dealers will leave in the same air year round
     
    #15 bingee3, Dec 24, 2014
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  16. orenji

    orenji Senior Member

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    Report them to Toyota Corporate, I am sure they would like to know of this dealers sales tactics.
     
    #16 orenji, Dec 24, 2014
    Last edited: Dec 25, 2014
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  17. Dave14Prius

    Dave14Prius Member

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    Sounds like a rip off to me also.Scan in the service write up ,please.
     
    #17 Dave14Prius, Dec 24, 2014
  18. Blizzard_Persona

    Blizzard_Persona Senior Member

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    Also, right around 30k miles the crappy oem blinker fluid has been known to get gummy and cause issues.... I truly am surprised that this did not fail as well...??
     
    #18 Blizzard_Persona, Dec 24, 2014
  19. Yakoma

    Yakoma Active Member

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    F&*(ing stealership. They were trying to get their kids better Xmas presents, I guess.
     
    #19 Yakoma, Dec 24, 2014
  20. Fisher

    Fisher New Member

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    Thanks for the suggestions. There is nothing wrong , smelly etc with the air conditioning or fueling issues. The only funny smell was the service report.


    Here is the service report below called 30K. Sorry it took me a while holidays and all.
     

    Attached Files:

    #20 Fisher, Dec 26, 2014
    Last edited by a moderator: Jan 1, 2015
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