I just purchased a "V" last Friday. One of the things that I could not find in the documentation provided by the dealer or in the manuals was the phone number for roadside assistance. I called Toyota this AM and the representative told me the correct number is 800-297 0486. He said you could also call customer care but, this is the direct number. So far, I am very impressed with the "V". It is my first Prius and I think I am going to like it a great deal.