My wife purchased a new 2010 Prius (option IV) last Saturday (we love it!). We traded-in her 2006 Prius and we agreed on the price. As part of the trade-in the finance guy agreed that we would bring the 2010 Prius this week so their service department would transfer a bike rack and hitch we had on the 2006 Prius. Today we called and the Toyota sales manager says he will not approve the transfer of the bike rack - the dealership now owns the 2006 Prius and we have nothing in writing. Does anyone have any suggestions on how we can make this sleazy sales manager agree to give us our bike rack and hitch? We have at least two people that we know are aware that Toyota is supposed to give us the bike rack and hitch. What kills me is that we've purchased and taken to this dealership for service 4 Prii - my first one in 2002 (which I gave my Mom), my second one in 2005, my wife's 2006, and this last one - the 2010 from Saturday. If this doesn't get resolved this will be my last Toyota from this sleazy dealer.