Console 12V Power, USB, and AUX Jack non-functional

Hey all - new Prius owner here. Trying to get all the whizbangs to work on the new Prius and for the life of me can not get the cigarrette lighter-style power, the aux jack, or the USB input inside the center console to work with the iPod or any other 12v powered items. It seems like the 3 items are not even hooked up to anything (although the USB tab does show up on the NAV in the 'dimmed' look). Is there any setting I need to be aware of to "turn on" these three items or are they non-functional and thus a warranty item? I am no tech-idiot, but admit this is a new car and I am still learning.

This has all been attempted with the car on and off, and the 12v power jack in the storage area under the shift handle works great.

Thanks for any ideas.

 

Let me ask this, would not having connected this car to the Safety Connect feature cause these items to be disabled? Bought this car on Saturday, so the crew that was around seemed a bit lost on the whole Safety Connect aspect - I guess the guy that knows all of that was out for the day.

Will likely be calling the dealer tomorrow, but I'd still like to hear any other ideas that might pop up.

 

Thanks. Yeah, the first thing I did was check all of the possible fuses, but all were fine. Need to give the dealer a call today, I guess.

I'll post what the problem is when it is finally determined. It may be a few days.

 

I thought I would give an update on this problem I reported last week after we bought the car...

First, the USB function started working when I re-tried it mid-week. I have no idea why it didn't work last weekend, but it seems to be doing fine now, and actually I am fairly pleased with how the NAV-screen functionality is for controlling the iPod after reading about how bad it was here on Prius Chat. I did find that for scrolling downwards through the artist list (other album list, or whatever) on the screen, holding the down button makes the scrolling go a lot faster than going 5 at a time, page by page, pushing the button time after time. Unfortunately, you have to guess where you are using the scroll bar on the right because the alphabet you're scrolling through doesn't show on the screen until you stop and see what artist you are at. This requires a bit of estimating on the user's part, but I think most iPod users typically have that skill to start with.

The 12V power outlet not functioning was due to a fuse stuck in the wrong port that I somehow missed when I checked for that my first time troubleshooting it last weekend. Dealer seemed to find that problem fairly easily.

The AUX function being MIA was real pain for the dealer to find and ended up taking 2 hours of wire tracing and checking to locate the problem area. After the connection was fixed, we now have full functionality of the AUX, USB, and 12V outlet in the center console.

I am happy now and have my tunes cranked. The JBL system really sounds fine to me with the iPod and some fine tuning to the audio settings. Good enough to drown out some of the road noise quite well.

 

Sorry, I guess the tech had to resort to hunting through the wiring checking for connectivity. It apparently wasn't a simple thing to find. He finally narrowed it down and got it fixed, but it took a couple hours.

Luckily, all was covered free of charge with the warranty.