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Getting car serviced - need your advice

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by macmaster05, Jan 1, 2010.

  1. macmaster05

    macmaster05 Senor Member

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    I need to get my Prius serviced for 15,000 miles. I have a few questions:

    1. Where should I get it serviced at? My dealer quotes $190 for the 15,000 mile service. Does that sound about right?
    2. Am I allowed to ask for the old parts they replace w/o them getting offended? (Cabin air filter, etc). I want to see the old parts for myself and that it actually needed to be serviced.
    3. And finally, if on a budget, is getting your Prius serviced really necessary? I already dropped $1700 for an extended warranty. I feel like they keep ripping me off...

    Thanks.
     
  2. okiebutnotfrommuskogee

    okiebutnotfrommuskogee Senior Member

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    Oil and oil filter change is really all that Toyota requires at 15,000 mi. My dealer tried to pull that crap on me too. Just so happens that I was sitting in their waiting lounge with my MacBook tuned in on their free wifi and brought up the Toyota site and showed the service advisor what it said. Needless to say that stopped that bs instantly. Got my oil change, paid my money and went on my way.
     
  3. efusco

    efusco Moderator Emeritus
    Staff Member

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    ditto okie, and yes you can ask for old parts.
     
  4. cwerdna

    cwerdna Senior Member

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    Don't know where you live in the Bay Area, but I liked Toyota Sunnyvale's service department. I bought my car from them and it was also good that they were close to my work at the time.

    IIRC, I heard bad things about Toyota Palo Alto's service dept but have no experience w/them.
     
  5. ETP

    ETP 2021 Prime(Limit),24 Venza Limit,B52-D,G,F,H

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    DITTO! Just say you want the oil changed and you will do the rest. Always works for me. Anyone can check all that stuff which they never do BTW. That is how a dealer makes money to stay in business by pencil whipping inspection items. If they actually did everything on the list and did it correctly with quality it would be a great deal BTW.
     
  6. N3FOL

    N3FOL Member

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    My '08 has about 25K miles and has never seen a dealer for maintenance. As mentioned earlier, there is not much to check aside from suspension and brake (visual checks) are recommended...just an oil and oil filter change is needed.

    Drive Safely.
     
  7. JimboPalmer

    JimboPalmer Tsar of all the Rushers

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    I have been to my local dealer 4 times: 5k, 10k, 15k, and 20k miles. The most they have charged is $43, the least was $14. (free oil change, instead of $29)

    The 2010 uses pricier, synthetic oil, but the 2009 is just normal motor oil. Read the service manual and ask for those services Toyota requires.
     
  8. CharlesJ

    CharlesJ Member

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    You are one lucky guy to have such an honest dealer:D
     
  9. JimboPalmer

    JimboPalmer Tsar of all the Rushers

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    They do seem honest, and I 'help' by specifying exactly what I want done. Most threads with horror stories, the owner left it up to the dealer to decide what services to charge for.
     
  10. ETP

    ETP 2021 Prime(Limit),24 Venza Limit,B52-D,G,F,H

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    yep, we all need to go that dealer on a field trip:lol:

    List of what most cars need/please add or edit list:

    1. Oil and filter change every 3-6K
    2. trans drain and fill every 25-40K
    3. Wipers every 25K or 3 years
    3. Tires every 4 years or 40-60K
    4. Flush brakes as you wallet permits on a Prius
    5. drain and fill radiator every 3 years or 50K
    6. Alignment once after break in or after a wreak and as needed there after
    7. Brake pads every 50K except a Prius (110K)?
    8. Plugs 60K except a Prius ( anyone ever change plugs?)
    9. Air filter (20K)
    10. cabin filter/when it stinks or just trade cars :lol:
     
  11. richard schumacher

    richard schumacher shortbus driver

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    Every dealer will try to sell you their overpriced "X miles service package". Don't do it. See the correct time/mileage page in the Scheduled Maintenance Guide that came with the car for what's needed. Tell the service writer to do those things and nothing else. If you don't have the Guide see here:
    Toyota Parts and Service

    Save more by changing the engine air filter yourself per the schedule. Save even more by inspecting the cabin air filter and vacuuming it or changing it yourself. They are both very easy to do.
     
  12. 2009Prius

    2009Prius A Wimpy DIYer

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    When I was looking to buy a Prius last year, $195 was the lowest quote I got from several local dealers for the 15K service.

    Here are the items listed in the scheduled maintenance manual:

    15,000 Miles or 18 months
    Replace engine oil and filter
    1
    Rotate tires
    Visually inspect brake linings/drums and brake pads/discs
    Inspect the following:
    __ Ball joints and dust covers
    __ Brake lines and hoses
    __ Drive shaft boots
    __ Engine/Inverter coolant
    3
    __ Exhaust pipes and mountings
    __ Radiator, condenser and/or intercooler
    __ Steering gear box
    __ Steering linkage and boots
     
  13. KK6PD

    KK6PD _ . _ . / _ _ . _

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    Per Toyota...



    Replace engine oil and oil filter 1


    I bring my own Synthetic Oil and Filter and Gasket.....

    Rotate tires.... I do that myself
    Visually inspect brake linings/drums and brake pads/discs Inspect the following:


     Ball joints and dust covers
      Brake lines and hoses
      Drive shaft boots
      Engine/inverter coolant 3
      Exhaust pipes and mountings
      Radiator, condenser and/or intercooler
      Steering gear box
      
    Steering linkage and boots

    You can do all the above yourself...
     
    Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten the life of the cabin air filter. Replacement may be needed if you notice reduced airflow from the air conditioner and heater or if the windows fog easily when you use the "Fresh" mode. Consult your dealer if any of these conditions occur.


    You can do this yourself, it takes 10 minutes

    So my 15K cost less than $39.95...