1. Attachments are working again! Check out this thread for more details and to report any other bugs.

15,000 mile service - What should I pay?

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by alexthecatt, Jan 5, 2010.

  1. alexthecatt

    alexthecatt New Member

    Joined:
    Jan 5, 2010
    3
    0
    0
    Location:
    Chicago
    Vehicle:
    2008 Prius
    Model:
    N/A
    I'm in the Chicago area. One dealer said $289. Another said $199, and I can use a 10% off coupon. What is a fair price?
     
  2. BrennanShilohRescue

    BrennanShilohRescue New Member

    Joined:
    Jan 15, 2009
    38
    0
    0
    Location:
    bradenton, fl
    Vehicle:
    2005 Prius
  3. 2009Prius

    2009Prius A Wimpy DIYer

    Joined:
    Mar 25, 2009
    2,705
    510
    63
    Location:
    USA
    Vehicle:
    2009 Prius
  4. KK6PD

    KK6PD _ . _ . / _ _ . _

    Joined:
    Mar 24, 2008
    4,003
    944
    118
    Location:
    Los Angeles Foothills
    Vehicle:
    Other Hybrid
    Model:
    N/A

    Per Toyota...



    Replace engine oil and oil filter 1


    I bring my own Synthetic Oil and Filter and Gasket.....

    Rotate tires.... I do that myself
    Visually inspect brake linings/drums and brake pads/discs Inspect the following:


     Ball joints and dust covers
      Brake lines and hoses
      Drive shaft boots
      Engine/inverter coolant 3
      Exhaust pipes and mountings
      Radiator, condenser and/or intercooler
      Steering gear box
      
    Steering linkage and boots

    You can do all the above yourself...
     
    Note: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten the life of the cabin air filter. Replacement may be needed if you notice reduced airflow from the air conditioner and heater or if the windows fog easily when you use the "Fresh" mode. Consult your dealer if any of these conditions occur.


    You can do this yourself, it takes 10 minutes

    So my 15K cost less than $39.95...
     
    1 person likes this.
  5. Boo

    Boo Boola Boola Member

    Joined:
    Feb 13, 2007
    5,051
    483
    97
    Location:
    Flushing, NY
    Vehicle:
    2007 Prius
    Model:
    N/A

    KK6PD (or anyone),

    If and when you have the time and will, can you briefly describe what's involved in inspecting each of the listed items (how to do it/what to look for)? It would be greatly appreciated.
     
  6. 2009Prius

    2009Prius A Wimpy DIYer

    Joined:
    Mar 25, 2009
    2,705
    510
    63
    Location:
    USA
    Vehicle:
    2009 Prius
    Yes and if someone could even post pictures of the parts listed that would be great! For example I have heard of "ball joint" a lot but am clueless where it is or what it looks like. Also do the inspections require removal of some of the plastic panels under the car?
     
  7. Patrick Wong

    Patrick Wong DIY Enthusiast

    Joined:
    Mar 8, 2008
    18,199
    6,464
    0
    Location:
    Green Valley, AZ
    Vehicle:
    2015 Prius
    Model:
    Two
    Dear friends who wish to perform this inspection:

    1. Buy a pair of jackstands and a hydraulic floor jack. You need to raise up the car to do a decent inspection job. It is not necessary to remove panels under the car.

    2. Brake linings/drums: Raise up the rear of the car and remove the rear tires. Release the parking brake. Pull off the drum with your hands. If the drum is stuck, use two 8 mm bolts inserted into the threaded holes in the drum, and rotate clockwise to force the drum off.

    Look at the drum interior to see if it looks burnt. Look at the linings. 4 mm thickness is new, replace at 1 mm. Look at the brake cylinders. If wet, this means brake fluid is leaking, the cylinder has to be rebuilt or replaced.

    3. Brake pads/discs. Raise up the front of the car and remove the front tires. New pad thickness is 11 mm, replace at 1 mm. Use a micrometer to measure disc thickness. New disc thickness is 22 mm, replace at 20 mm. The caliper should be dry, if wet this means brake fluid is leaking and the caliper has to be rebuilt or replaced. Especially in parts of the country where road salt is used, look at the inside of the disc for rust.

    4. Ball joints and dust covers. These are located at the front suspension and allow the suspension to pivot and the front wheels to point left/right. While the front tires are removed, look for these pivot points. You should not see grease leaking out. If you do then the ball joint must be replaced.

    5. Brake lines and hoses. While the tires are removed, look for the flexible rubber hoses that lead from the rigid steel brake lines to the brake calipers (in front) and the brake cylinders (in rear). The hoses should not have any bulging or leaks. If they do then they must be replaced. Look at the steel brake lines, which should not have any damage to them.

    6. Driveshaft boots. While the front tires are removed, look at the axleshafts that come out of the transaxle and connect with each front wheel hub. Each axleshaft has two constant velocity joints, one on either end. The CV joint is hidden by a black rubber pleated cover. The cover should be intact, no grease leaking out. If you see any grease, the CV joint must be immediately serviced.

    7. Engine/inverter coolant. Look for the engine radiator overflow tank behind the radiator and the inverter coolant reservoir next to the inverter. Both should be at the full mark when the car is cold. If not, replenish with pink Toyota Super Long Life Coolant.

    8. Exhaust pipes/mountings. Get under the car after it is raised up and find the exhaust system leading from the engine and running down to the back of the car. You will see the catalytic converter, a resonator, a muffler, etc. Look at each component for holes, leaks, etc. Look at the rubber hangers for damage. Any fault must be immediately repaired.

    9. Radiator, condenser, and/or intercooler. Look through the front grille at the radiator, inspecting for leaks or other damage. The condenser is integrated with the radiator. There is no intercooler as Prius does not have a supercharger.

    10. Steering gear box, linkage and boots. While the front of the car is raised up, look for damage to the electric steering gear, the linkage or the rubber boots.

    This takes more than 10 minutes if you are doing a thorough job.
     
    4 people like this.
  8. qbee42

    qbee42 My other car is a boat

    Joined:
    Mar 2, 2006
    18,058
    3,073
    7
    Location:
    Northern Michigan
    Vehicle:
    2006 Prius
    15k service should be about $40.

    Tom
     
  9. macmaster05

    macmaster05 Senor Member

    Joined:
    Sep 27, 2009
    4,050
    728
    5
    Location:
    USA
    Vehicle:
    2010 Prius
    Model:
    Two
    Read the previous threads and posts I recently made. I had my 15k done over the weekend.

    In summary, all I paid for was a tire rotation ($39.95) and oil change (free w/coupon). The rest of the visual inspections are covered under the 27-point inspection that is free as part of the service.

    I can live with paying for the tire rotation because I don't have the tools, nor want to buy them, nor would feel comfortable doing it myself. Although I may get them rotated at a tire place next time, and not the dealer. It may be cheaper.
     
    1 person likes this.
  10. KK6PD

    KK6PD _ . _ . / _ _ . _

    Joined:
    Mar 24, 2008
    4,003
    944
    118
    Location:
    Los Angeles Foothills
    Vehicle:
    Other Hybrid
    Model:
    N/A
    Hey Tom, How ya doing, and Happy New Year to ya.

    As far as the inspection part of the process,

    I wash the "Baby" every Sunday morning, and every 4th Sunday, I have a set of ramps I pull out and I drive up on.

    Ball joints and dust covers
    Brake lines and hoses
    Drive shaft boots
    Steering linkage and boots

    Look under the front wheels, you can access the Boots, brake lines and brake hoses. Look for OIL, rips, drips, and or leaks or anything that looks wrong. If you get into the routine its a simple routine to follow.

    Engine/inverter coolant 3
    Exhaust pipes and mountings
    Radiator, condenser and/or intercooler
    Steering gear box


    Once again on that 4th week I detail the engine compartment compartment. I pull the shrouds and covers and again look for OIL. you should not see ANY! If you do, a trip to the dealer is in order. Fluid levels are all marked on the containers, if you keep the containes clean, it's easy to spot a low level. If low, add more! Simple

    The cleaner you keep the engine compartment, the easier it is to spot trouble. Get a service manual, I went to TIS and also have the Haynes manual..

    Go here.. Toyota Prius Haynes Repair Manual (2001-2008) - HAY92081

    It's a good book to show you where your Pius parts are located.

    I would rather spend some quality time with "Baby" keeping her "Looking Good" than parking my butt in front of the tube. Saves about $200.00 with my labor! I let the dealer do the oil. but I supply the oil and filter/gasket. Let the dealer dispose of the oil. Besides it's nice to stop by and say get the oil done in about 30 minute and relax!!!

    If folks are uncomfortable doing this kind of simple work, by all means bring your Baby to the dealer. That's why they are there
     
    3 people like this.
  11. KK6PD

    KK6PD _ . _ . / _ _ . _

    Joined:
    Mar 24, 2008
    4,003
    944
    118
    Location:
    Los Angeles Foothills
    Vehicle:
    Other Hybrid
    Model:
    N/A
    Hey Tom, How ya doing, and Happy New Year to ya.

    As far as the inspection part of the process,

    I wash the "Baby" every Sunday morning, and every 4th Sunday, I have a set of ramps I pull out and I drive up on.

    Ball joints and dust covers
    Brake lines and hoses
    Drive shaft boots
    Steering linkage and boots

    Look under the front wheels, you can access the Boots, brake lines and brake hoses. Look for OIL, rips, drips, and or leaks or anything that looks wrong. If you get into the routine its a simple routine to follow.

    Exhaust pipes and mountings

    I back the car up the ramps, gab the muffer pipe and shake it. If it moves to much, tighten it up.

    Engine/inverter coolant 3
    Radiator, condenser and/or intercooler
    Steering gear box


    Once again on that 4th week I detail the engine compartment compartment. I pull the shrouds and covers and again look for OIL. you should not see ANY! If you do, a trip to the dealer is in order. Fluid levels are all marked on the containers, if you keep the containes clean, it's easy to spot a low level. If low, add more! Simple

    The cleaner you keep the engine compartment, the easier it is to spot trouble. Get a service manual, I went to TIS and also have the Haynes manual..

    Go here.. Toyota Prius Haynes Repair Manual (2001-2008) - HAY92081

    It's a good book to show you where your Prius parts are located.

    I would rather spend some quality time with "Baby" keeping her "Looking Good" than parking my butt in front of the tube. Saves about $200.00 with my labor! I let the dealer do the oil change, but I supply the synthetic oil and filter/gasket. Let the dealer dispose of the oil. Besides it's nice to stop by and say get the oil done in about 30 minute and relax!!!

    If folks are uncomfortable doing this kind of simple work, by all means bring your Baby to the dealer. That's why they are there
     
    1 person likes this.
  12. richard schumacher

    richard schumacher shortbus driver

    Joined:
    Mar 27, 2004
    7,663
    1,038
    0
    Location:
    United States
    Vehicle:
    2004 Prius
    Model:
    N/A
    Neither one. Along with all the excellent advice above, note that when a *dealer* says "X miles service" it means something far different than what the manufacturer means by "X miles/ Y months service". To the manufacturer it means "what the car needs to stay in warranty condition"; to a dealer it means "boat payment".

    To see what routine maintenance Toyota thinks that the car needs consult the Scheduled Maintenance Guide (2004-2009) or the Warranty and Maintenance Guide (2010), or look here:
    Toyota Parts and Service
    Show the appropriate page to the service writer and tell them to do only that, nothing more.

    And you don't really need to rotate the tires (rotating just means you will be buying four at a time less often instead of two at a time more often). And it's really easy and cheap to change the engine air filter yourself, and to inspect and vacuum or replace the cabin air filter yourself.

    And, as always, no matter who performs an oil change, always check the oil level yourself before you drive away. Everybody makes mistakes sometimes.
     
    2 people like this.
  13. macmaster05

    macmaster05 Senor Member

    Joined:
    Sep 27, 2009
    4,050
    728
    5
    Location:
    USA
    Vehicle:
    2010 Prius
    Model:
    Two
    All this talk about DIY maintenance and DIY instructions is ridiculous. You can pay $30 max for the entire 15k mile service and not have to worry about a thing - that your warranty will be void or you didn't adequately check something. The dealer service is great. Just be sure you know what you're buying and don't fall for those "recommended" services such as engine air and cabin air filters. I'm telling you, all those required visual inspections listed in the guide ARE FREE. YOU DO NOT NEED TO DO IT YOURSELF IF YOU DON'T WANT TO. I was asking these same questions myself 5 days ago, and now that I know the answer, I am trying to share my advice with you!!

    Again, $30-40 max and you'll walk out happy. Easier and less stressful than doing it yourself, and your car will run better. My car has driven noticeably smoother this week.
     
    1 person likes this.
  14. Patrick Wong

    Patrick Wong DIY Enthusiast

    Joined:
    Mar 8, 2008
    18,199
    6,464
    0
    Location:
    Green Valley, AZ
    Vehicle:
    2015 Prius
    Model:
    Two
    For "free", your car is going to be inspected by the same junior tech who (based upon many reports in this forum) has trouble overfilling engine oil past the top dimple on the dipstick. Suggest you hang around while the service is being done to see what inspection actually happens.

    If you are lucky, then in the 5 minutes while the old oil is draining out, the tech will take a flashlight out and shine it around, looking for an obvious leak. That's about it.

    Perhaps you might say that the same inspection will happen even if you pay an explicit amount for the inspection, so what's the point. That's why I prefer to DIY.
     
    1 person likes this.
  15. Boo

    Boo Boola Boola Member

    Joined:
    Feb 13, 2007
    5,051
    483
    97
    Location:
    Flushing, NY
    Vehicle:
    2007 Prius
    Model:
    N/A

    MANY thanks Patrick and KK6PD.

    As always, I, and I'm sure many others, greatly appreciate your taking the time and care to answer questions like these.
     
    1 person likes this.