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Toyota Credit Card Question

Discussion in 'Gen 3 Prius Main Forum' started by Acre, Mar 17, 2010.

  1. Acre

    Acre New Member

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    Has anyone had trouble using the reward points on their Toyota card? The bills have said something about purchases having to be processed in a certain way to use the reward points. I went in for my first service and was told by the dealer that they had no idea how to use the points. I called the 800 number and was told that only some dealers participated and that I would have to wait 7 days for the charge to "post" (whatever that means - they already had a record of it when I called), call back, and that I MIGHT be able to use my points.
    I changed my spending habits on account of this card, going from charging almost nothing (less that 5 charges a year on my one other card prior to this) to charging every last cup of coffee, sack of groceries, and gas fill-up - I was about to arrange to have my health insurance premiums charged to is card. But if it's a headache to use the points I'll go back to my old ways until the card gets canceled due to lack of use. I'll also stop going to Toyota for routine service as the only reason to do so would be to use the reward points - independent shops are cheaper for routine things.
     
  2. tumbleweed

    tumbleweed Senior Member

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    Since you already have the card I would suggest not canceling it or letting it be canceled due to non use. That would impact negatively on your credit score.

    Best thing to do is ask for an increase in your credit limit, get it as high as you can. Then use the card one time for a small purchase once every 6 months. The high credit limit will help your credit score and the once/6 months charge will keep the card from being canceled.

    Even if you never plan to borrow money having a good credit score is important. For example, in my state it is used to determine insurance rates on your house, cars, etc.
     
  3. ceric

    ceric New Member

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    Don't know about Toyota credit card, but I have a Lexus credit card (1.5% rebate points). If they are similar (which I don't know for sure), you can ask for a VISA debit card by redeeming the points. Last time I got a $1000 VISA debit card.
    If this works for your Toyota credit card as well, then, this is a better way since you can use the VISA debit card almost everywhere.

    P.S. I don't even have a Lexus.
     
  4. web1b

    web1b Active Member

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    Few people will always remember to use the card only once every 6 months. Better off at least putting a small recurring monthly bill on it.
    Unless you plan on doing buying or refinancing a home loan in less than a year and have borderline credit at the edge off falling into a lower tier, a consumer closing a credit account isn't going to affect their FICO enough to make any difference in their life. So what if you have 791 FICO instead of 801? If you know you won't be applying for important credit such as a home loan in less than a year, really, so what if you have even a 700 score?
     
  5. tumbleweed

    tumbleweed Senior Member

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    You are correct 790 vice 800, no difference, or even 750 vs 800. But a 700 could possibly mean a higher interest rate, I understand some lenders lower the rates if you are above 720 or even 740. I don't know how much closing a credit account effects the credit score and I suspect all 3 credit bureaus use different formulas and no one seems to know what they are. I also have been unable to find out what numerical score my insurance company uses to determine the best rate, but they will tell you if you are getting it or not.

    I only have 4 credit cars and one of those I only use two times a year, June and December. I have heard some people speculate that you can keep an account active by carrying a small positive balance, say a dollar or two?

    I depend a lot on Clark Howard a very knowledgeable consumer advocate who has saved me a lot of money over the years:
    Dangers of closing credit card accounts after they're paid off on clarkhoward.com

    Here is a site with the opposite point of view:
    Ask WealthyReader – Should I Close Unused Credit Card Accounts - Wealthy Reader

    So I guess there is no hard and fast rule, most "experts" seem to think if it is an old account or has a high credit limit it is good to keep open (I realize the OP is asking about a new account). But of course there is some risk and the more accounts you have the more risk.
     
  6. Acre

    Acre New Member

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    Thanks for the replies; I really wanted to know if other people had had the same problems I did using the rebate points at Toyota dealerships which was the whole point of getting and using the card in the first place. I don't care about my credit score; it was 812 last time I checked. I've never borrowed money to buy anything - ever; if I had a history my score would have been even higher. I've never even carried a credit card balance past the grace period - not once (depression era parents).
     
  7. web1b

    web1b Active Member

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    If you have any risk at all to drop to a 700 score or lower by closing a credit card account, you have marginal credit or worse.

    It also depends on the individual circumstance. Some people can actually raise their credit score or the credit approval likelihood for new credit if they close one account that was causing them to have "too much" available credit.
     
  8. JimN

    JimN Let the games begin!

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    acre, your situation is why I don't have any manufacturer's card. They have too many restrictions & seem to be a PITA to redeem. Shell's MasterCard applies last month's earned rebate to this month's bill automatically.
     
  9. Netmaster

    Netmaster New Member

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    This is NOT true. Cancelled card does not affect credit rating and the history related with that credit card (well paid or not) stays up to 10 years depending on states

     
  10. tumbleweed

    tumbleweed Senior Member

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    Thank you, apparently the consensus is that my answer was incorrect. :pout: I accept that, probably won't be the last time I'm wrong either.
     
  11. Netmaster

    Netmaster New Member

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    Just a call to Equifax and other credit agencies will confirm this if you have any doubt.

    While we are at it, you should get a FREE copy of your credit report at least once a year (usually by filling a form and fax it or send it by mail). You wont be able to see your FICO score (only to banks (creditors) or if you pay online, but at least you get to check all your credit history and error that could affect your credit...

    Theses company are obligated by the law to send you for free the basic report.

    Its easy to mixup 2 John Smith and get a bad credit for someone else..


     
  12. G3priusV

    G3priusV Member

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    To tell you truth don't even use it! I have just had enough with them and paid it off and cut it apart! The worst credit card company I've ever dealt with!
     
  13. Acre

    Acre New Member

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    To update this, I called Toyota financial again today and got a very friendly associate who claims to have fixed things - took all of about 30 seconds once I got through the automated system. I'll check my account in a couple days to be sure.

    Maybe I have to do this every time I try to use those reward points.
    Maybe you just have to get the right person.
    Maybe they discovered lots of people are on a short fuse these days for a whole variety of reasons and cancel cards at a whim.
    Maybe she checked my charge history and saw that I hadn't charged a thing to the card since the Toyota service.
     
  14. jburns

    jburns Senior Senior Member

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    I've recently found that on those voice systems where they tell you what questions you can ask, usually not the one you want to ask, if you say, "Talk to a human", it will connect you directly to a customer service rep.