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Prius 2010 OEM Engine Splash Shield

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by kfc2, Aug 3, 2010.

  1. kfc2

    kfc2 Junior Member

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    Hi there! How are you? First time poster here! :)
    Sorry for my bad english!

    I am looking for the part number of the 2010 Prius OEM engine splash shield. Does any know about the number? Please let me know!
    The Access door of the Engine Splash Shield opened up while I was driving on highway today. (The pins that holding the access door got loose I guess) When I got to the car dealer after work, half of the access door was already destroy... :( The dealer told me that they couldn't just replace the access door because it is a part of the shield. So, they will to order a new engine splash shield for my car.

    The car dealer wanted $299US for the part (no labor) Is that a good deal? Thanks for any input!

    Cheers,

    kfc2
     

    Attached Files:

    #1 kfc2, Aug 3, 2010
  2. spiderman

    spiderman wretched

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    First question: Is this a brand new car?
    Second: Has any service been performed on it?
    If yes on one, and no on second.... tell the dealer they need to fix it at no cost to you!
     
    #2 spiderman, Aug 4, 2010
  3. kfc2

    kfc2 Junior Member

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    Hi Spideman,
    This is a brand new car. I am the first owner. :)
    I just had the oil change done by the same dealer two weeks ago. :(

    Thanks

    kfc2

     
    #3 kfc2, Aug 4, 2010
  4. cycle11111

    cycle11111 New Member

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    That should cost you approximately nothing. New car, one owner and they did some mtce. All in all there is no way you should be paying for that regardless of what it costs. Go to a different dealer it sounds pretty suspicious to me.
     
    #4 cycle11111, Aug 4, 2010
  5. spiderman

    spiderman wretched

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    OK, well it appears it wasn't a manufacturing issue. Take it back to the dealer and demand that they replaced it because they did not fasten the cover properly!
     
    #5 spiderman, Aug 4, 2010
  6. stream

    stream Senior Member

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    Agreed. And if the service adviser doesn't agree, speak to the service manager.
     
    #6 stream, Aug 4, 2010
  7. Judgeless

    Judgeless Senior Member

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    I agree also. The dealer is 100% at fault.
     
    #7 Judgeless, Aug 4, 2010
  8. usbseawolf2000

    usbseawolf2000 HSD PhD

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    Totally agree. Do I see some leak on the CV Boot?
     
    #8 usbseawolf2000, Aug 4, 2010
  9. Paul58

    Paul58 Mileage Miser

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    Sounds like the service dept screwed up and don't want to fess-up and make it right! keep climbing the corporate latter till they make it right!
     
    #9 Paul58, Aug 4, 2010
  10. kfc2

    kfc2 Junior Member

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    Thanks for all your input! I will talk to the service manager today and see if they are willing to fix the car for free.

    Usbseawolf2000,
    It rained yesterday. I think the rain just got under the car pretty wet. Should not be leaking from the CV joint... but I will have the dealer to check that next time when I am in for maintence. Thanks!
     
    #10 kfc2, Aug 4, 2010
  11. usbseawolf2000

    usbseawolf2000 HSD PhD

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    Ok, I thought of rain too but the tires are dry. The inside of the splash shield looks like it has oil stain. Water drying up does not look like that. You may have extended damage than the splash shield.
     
    #11 usbseawolf2000, Aug 4, 2010
  12. kfc2

    kfc2 Junior Member

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    Actually, you are looking at the outside of the splash shield in this picture. The splash shield is bent backward. :(

     
    #12 kfc2, Aug 4, 2010
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