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Massachusetts Dealer Uses California Battery Warantee

Discussion in 'Gen 3 Prius Main Forum' started by SkiTrak, Sep 14, 2010.

  1. SkiTrak

    SkiTrak Junior Member

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    Today I went to a event that my dealer has each month for new owners. They put out some food give away a 42" flat screen TV and use it to introduce the dealers services. One of the presentations was on warranty and the person said that the dealer followed the California emissions warranty. Which covers some items at 150,000 miles instead of 100,000 miles. I immediately asked if that included the batteries and she asked me which one and I said the High Voltage Battery and she said yes! :):):) I remember when I read California required 150,000 miles for the battery I was jealous! This is something my sales man did not tell me and given his overall knowledge of the Prius (i.e. he told me replacement batteries are $8,000) I suspect he is unaware.

    I do not know if this is a practice with other dealers or if other states make a requirement on this but wanted to pass this info along.
     
    #1 SkiTrak, Sep 14, 2010
  2. RodJo

    RodJo Member

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    Yes, if you buy a car in Mass (from any dealer) it is covered by the "California" warranty. There are several other states that have the same requirement... I just don't have a reason to remember them.
     
    #2 RodJo, Sep 14, 2010
  3. stream

    stream Senior Member

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    Unfortunately, this is another case of a dealer being less than truthful with their customers. There are several states which have adopted the CA warranty standards, including MA. So the dealer tried to make it sound like they were doing something "special" when they're just following the law--like every dealer must.
     
    #3 stream, Sep 14, 2010
  4. SkiTrak

    SkiTrak Junior Member

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    I don't think they were being less then truthful. The way she actually said it she could have meant the state vs the dealer. I am just happy that my batteries are good for 150,000 miles! Definitely helps the ROI!

    She also said she has never seen a battery failure under 150,000
     
    #4 SkiTrak, Sep 14, 2010
  5. Skoorbmax

    Skoorbmax Senior Member

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    It sounds disingenuous at best. It reminds me of an ad I saw on tv recently by a used car lot for a 2009 Kia and how they held safety so important, including tire pressure monitoring in all wheels. No comment about the fact that 100% of vehicles have that now, by law.
     
    #5 Skoorbmax, Sep 15, 2010
  6. 32kcolors

    32kcolors Senior Member

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    Nine states follow this same warranty and they're listed on page 24 of the current Warranty and Maintenance Guide. Massachusetts is nothing special in this regard.
     
    #6 32kcolors, Sep 15, 2010
  7. stream

    stream Senior Member

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    I was just commenting on the statement in your post (see highlighted in red below). Perhaps you're giving the dealer too much of the benefit of the doubt? ;)

     
    #7 stream, Sep 15, 2010
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