1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Transmission oil change: 3 qts of ATF WS and $84...

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by ystasino, Feb 3, 2011.

  1. Patrick Wong

    Patrick Wong DIY Enthusiast

    Joined:
    Mar 8, 2008
    18,200
    6,479
    0
    Location:
    Green Valley, AZ
    Vehicle:
    2015 Prius
    Model:
    Two
    Regardless of the amount of fluid charged to you on your invoice, the important question is whether your transaxle fluid is full or not. Writing letters and PriusChat posts will not answer that question.

    What will answer that question is to raise up the car, remove the fill plug, and insert a finger to see if the fluid level can be felt or not.
     
  2. ystasino

    ystasino Active Member

    Joined:
    Apr 17, 2007
    793
    50
    0
    Location:
    Tucson, Arizona
    Vehicle:
    2007 Prius
    Model:
    Two
    He is adamant that he filled the right amount. I don't want to mess with it myself because I am not equipped, or experienced in doing so.

    I understand what you are saying and I agree, but maybe if you see it from my own point of view, this would be the equivalent of you doing your own blood tests say for cholesterol because no lab would do the service you requested according to specification (and some of them won't).

    If anyone with some experience in the MD/VA area wants to help me check let me know.

    How long does this drain take? Isn't it more likely that he simply didn't let it drain completely?
     
  3. Patrick Wong

    Patrick Wong DIY Enthusiast

    Joined:
    Mar 8, 2008
    18,200
    6,479
    0
    Location:
    Green Valley, AZ
    Vehicle:
    2015 Prius
    Model:
    Two
    When you open the drain plug, the old fluid comes out in a very short time, really just a couple of minutes. The Toyota ATF-WS is very thin and easily drains. This is not like engine oil which is much more viscous.

    I am inclined to think that the issue is merely an invoicing error but you won't know for sure until the fluid level is checked. Good luck.
     
  4. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    109,305
    49,696
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    why don't you ask them to put it up on the lift and let you take a look?
     
  5. 2009Prius

    2009Prius A Wimpy DIYer

    Joined:
    Mar 25, 2009
    2,705
    510
    63
    Location:
    USA
    Vehicle:
    2009 Prius
    As suggested a few days ago, since it was the dealer that did the fluid change and wrote the apparently wrong quantity of fluid used, why not bring the car back and demand the fluid level to be double checked?
     
  6. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    109,305
    49,696
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    and you changed it early anyway, so, i wouldn't obsess about 15% possibly being old fluid. but i would request that you be able to see for yourself that it's full.
     
  7. ystasino

    ystasino Active Member

    Joined:
    Apr 17, 2007
    793
    50
    0
    Location:
    Tucson, Arizona
    Vehicle:
    2007 Prius
    Model:
    Two
    I just emailed them saying that the liquid they changed is thin, the service rep actually gave me back a portion for testing, and it should fully drain in 2-5 minutes. In any case there should not be 0.6 qts left after such a drain and fill.

    I asked that they verify it in front of me and I'm waiting for their response.

    It would surprise me that they messed up since they took the time to take some chalk and write 4 qts synthetic in the hood.
     
  8. Mendel Leisk

    Mendel Leisk Senior Member

    Joined:
    Oct 17, 2010
    55,846
    38,876
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    Toyota should break down and put a dipstick on it. Or is there some technical reason they can't? People opening the drain/fill plugs report an equalizing of air pressures, for example: does it have to be sealed? Also, with a dipstick, you can refill through the dipstick tube.
     
  9. ystasino

    ystasino Active Member

    Joined:
    Apr 17, 2007
    793
    50
    0
    Location:
    Tucson, Arizona
    Vehicle:
    2007 Prius
    Model:
    Two
    They've agreed to show me the levels tomorrow at 5pm. I'll check with my finger wearing a polynitrile glove from the lab.

    Is there any formal measurement from Toyota I could use? What should their dipstick show?

    if worse comes to worse and they won't acknowledge the "finger deep" measurement and insist that acccording to their way of measuring the level is correct, I will ask them to supplement with new ATF-WS which I will pay until the oil flows out of the fill plug or what?

    UPDATE: One of their senior people called me and re-scheduled to my ideal time of 10 am.
     
  10. Patrick Wong

    Patrick Wong DIY Enthusiast

    Joined:
    Mar 8, 2008
    18,200
    6,479
    0
    Location:
    Green Valley, AZ
    Vehicle:
    2015 Prius
    Model:
    Two
    The spec is that the transaxle oil level should be from 0 - 5 mm from the bottom of the fill plug hole.

    The reason that there is no dipstick is probably because there's no need to check the oil level other than at 30K mile intervals and it is expected that the service tech will do that, not the owner.
     
  11. ystasino

    ystasino Active Member

    Joined:
    Apr 17, 2007
    793
    50
    0
    Location:
    Tucson, Arizona
    Vehicle:
    2007 Prius
    Model:
    Two
    Probably a dumb question, 5 mm, or cm? I'm asking because you suggest to insert a finger to check and 5 mm.

    Is this stated in the Toyota service manual that costs $15?

    They said they will bring the level to my satisfaction so it sounds like the top level manager thinks it is more important that I'm satisfied rather than his service manager winning an argument.
     
  12. SageBrush

    SageBrush Senior Member

    Joined:
    Jun 4, 2008
    11,627
    2,531
    8
    Location:
    Southwest Colorado
    Vehicle:
    2012 Prius v wagon
    Model:
    Two
    5 mm. My pinky goes in the hole just far enough to bend my most distal joint a little.
     
  13. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    109,305
    49,696
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    sounds like you've got a decent dealer there. all the best!
     
  14. Mr.Vanvandenburg

    Mr.Vanvandenburg Senior Member

    Joined:
    Mar 15, 2007
    1,097
    386
    0
    Vehicle:
    2020 Prius Prime
    Model:
    Limited
    I recently did the task, and it took close to the 3.8. All you need to have is the 24mm socket wrench, some strength, something to lay on, and a new washer if so inclined. I reused the washer. It is possible to get to the bolt from the front without raising the car. See the 10mm hex bolt, and follow directly above with hand and find the 24mm hex fill plug. I saw it through a small square hole in the undercover as well. It would take less time than a dealer visit I bet.

    I have noticed increased smoothness/quietness after the change, can't quantify it, just feels like it.

    IMO, the oil is just in a pan, and if the level is off +-5mm it won't matter. The question I have is when the car is moving what is the oil doing, splashing all over the place, I assume? So, what does it matter about the oil +-5mm at rest?
     
  15. Patrick Wong

    Patrick Wong DIY Enthusiast

    Joined:
    Mar 8, 2008
    18,200
    6,479
    0
    Location:
    Green Valley, AZ
    Vehicle:
    2015 Prius
    Model:
    Two
    You are right that the transaxle oil will be splashing around as the car is cornering, braking, accelerating, etc., not to mention the transaxle parts spinning at high RPM.

    Presumably the engineer who designed the transaxle case placed the fill hole so that the fluid level would be just right - not too much which would cause excessive friction and not too little so that the transaxle oil pump would go dry during maneuvers.

    BTW the tolerance is not +/- 5 mm. Since the acceptable range is 0 - 5 mm from the bottom of the fill hole, the tolerance is +/- 2.5 mm. :D

    The source of the 0 - 5 mm spec comes from the very same Toyota repair manual page that I provided earlier in this string.
     
  16. Mendel Leisk

    Mendel Leisk Senior Member

    Joined:
    Oct 17, 2010
    55,846
    38,876
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    It's true that dipsticks are overkill on transmissions I guess. Transmissions don't consume oil; they might leak, that's all. I think honda uses similar, check at the fill hole method for all their manual transmissions. And rear differentials are like that, though more or less by necessity, being underslung on the body.

    To the OP, I'd suggest to not wear a glove, might make it hard to feel when you hit "wet".

    (Just picked up a set of hex bit sockets, including a 10mm, have a funnel with a few feet of tubing I impulse shopped at Princess Auto a few years back, never used, will very likely jump the gun on transmission fluid change, to more like 2 year or 32000 km. Toyota's fluid is much cheaper than Honda Civic Hybrid CVT fluid)
     
  17. ggcc

    ggcc Member

    Joined:
    Jan 9, 2008
    132
    14
    0
    Location:
    Bay Area, CA
    Vehicle:
    2014 Prius Plug-in
    Model:
    Plug-in Base
    Agree, I think this is the best...
     
  18. 2009Prius

    2009Prius A Wimpy DIYer

    Joined:
    Mar 25, 2009
    2,705
    510
    63
    Location:
    USA
    Vehicle:
    2009 Prius
    Just in case the OP still wonders if there is any change from 2005 to later year models, here is a page from the repair manuals for my 2009 Prius, which seems identical to the 2005 spec posted by Patrick earlier:
    [​IMG]

    Better yet, quote the line that says "Recheck the transaxle oil level after driving ..." to the dealer to show that your request is well within reason. Good luck! :)
     

    Attached Files:

  19. ystasino

    ystasino Active Member

    Joined:
    Apr 17, 2007
    793
    50
    0
    Location:
    Tucson, Arizona
    Vehicle:
    2007 Prius
    Model:
    Two
    He lifted the car to about 5 ft from the ground, inserted my pinkie the first time, came back pink, but the oil is too thin to feel. Asked him if to insert a dipstick. He took one, wiped it clean inserted it a bit came back red. cleaned my pinkie, inserted it a bit another time came back red. He seemed to know the pinkie rule.
     
  20. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    109,305
    49,696
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    i think your work is done here.