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Smart Key stopped working, Wiring problem?

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by flareak, Mar 29, 2011.

  1. flareak

    flareak Fleet Captain

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    Today my smart key just stopped working on all the doors, but my FOB buttons work. Pushed the KEY button under the steering wheel on and off but it smart key still didn't work. Then... about 30 minutes later after driving home, the smart key system was up and running again.

    I'm kind of thinking there is perhaps a loose wire in the dash. Sometimes I hear a faint knock in the dash (like a loose wire hitting something) when I'm driving. I have no idea where it is coming from.

    Another reason I think this: sometimes I get a red triangle and the MFD just says "problem" but then it goes away after about 15 seconds and an icon shows up. (seems like this is just the HID leveling sensor gone bad)

    Does anyone have an idea where to look? Does anyone know the wiring for the SKS? maybe I can find out what the problem is. Otherwise I have to take it to Toyota so they can vacuum my wallet :(

    [I did do a search.]
     
  2. cwerdna

    cwerdna Senior Member

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    Have you changed the key fob battery? Separately, are you still on the original 12 volt?
     
  3. flareak

    flareak Fleet Captain

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    12 volt was changed, and key fob battery is fine. Was changed less than 6 months prior.
     
  4. qbee42

    qbee42 My other car is a boat

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    RF interference can keep the SKS from working. Pay attention to location when it fails, and also items such as your cell phone.

    Tom
     
  5. seilerts

    seilerts Battery Curmudgeon

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    A brand new 12V can be a door stop off the shelf. Please do check the voltage after the car has been sitting off for several hours.
     
  6. flareak

    flareak Fleet Captain

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    By 12 volt was changed.. I meant it was changed about 3 months ago with no problem. And there was no interference with the key. It was in my pocket and not near a phone. And I tried it on all three doors.
     
  7. Paradox

    Paradox Prius Enthusiast / Moderator
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    It was changed 3 months ago but it could still be a bad battery off the shelf. Try testing the voltage from the battery if you have the means a few hours after the car has been sitting.
     
  8. qbee42

    qbee42 My other car is a boat

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    How do you know there was no interference? Did you use a spectrum analyzer? We have documented cases where nearby RF equipment has interfered with the SKS; it doesn't have to be your phone.

    If you want help, you need to answer the questions. Trying again, does this problem always occur in the same place?

    Tom
     
  9. flareak

    flareak Fleet Captain

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    I'm positive its not the battery. Its a newly manufactured optima. All other electronics of the car are working correctly and have had no issues.
     
  10. flareak

    flareak Fleet Captain

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    Obviously, I used a spectrum analyzer. Doesn't everyone carry that wherever he or she drives? I don't know why you're so hung up on this. Also, am I somehow not answering your questions to your level of satisfaction?

    I was in an enclosed garage, with no other cars around me. My cellphone was in neither of my pockets. I tried to use SKS on all three doors: driver, passenger, and the hatch.

    I've also been in this garage before and used SKS with no issues. Now if someone could follow up with my question which was how the SKS wiring might be connected, maybe I could find out the issue.
     
  11. flareak

    flareak Fleet Captain

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    If it appeases you, I can park in the same spot and re-test my SKS to see if it works or not. That is the only solution I can offer to you without a spectrum analyzer.
     
  12. Patrick Wong

    Patrick Wong DIY Enthusiast

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    I suggest that you measure voltages of the 12V battery and the fob battery, to definitively rule those out as contributors to the problem. This is much easier to do than searching for an intermittent wiring harness problem.

    You also may want to try using your other fob (with a fresh fob battery) to see if there is any difference. Have you considered that perhaps your fob is working intermittently? The fob must remain in constant communication with the Smart system, or else the amber key icon in the combination meter will appear.

    It is not impossible for a newly manufactured battery to fail.

    The Smart ECU is located behind the combination meter assembly. In order to access it you would have to remove the ventilation louvers and plastic instrument panel covers, as well as the front passenger airbag assembly. So this is not a minor activity.

    The Smart receivers are located in the front door handles, the rear bumper, in the hatch area and within the front center console.
     
  13. qbee42

    qbee42 My other car is a boat

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    If it is localized interference, then your SKS will work in other locations. Does it?

    As for being tough on you about answering questions, it's a bit of a sore spot. It's fairly common for someone to post a problem without all of the necessary information, then deflect all inquiries by saying "that's not it". It gets old in a hurry. It's especially irritating for those of us that are scientists and engineers. I apologize for taking it out on you, since your posts have yet to reach that level of opacity.

    Tom
     
  14. flareak

    flareak Fleet Captain

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    Thank you for your kind apology, although it would be less irritating if I were asked the correct questions to begin with. It is not fair to assume that posters will meet all of your expectations for information.

    I am an engineer and a scientist as well. Keep in mind that you posted that I did not answer some of your questions, although your previous post was not in the form of a question.

    ps. I am not trying to berate you, but as a person of intellect, I'm sure you can understand why I responded the way did, when somehow it was insinuated that I was not answering a question that was never asked.
     
  15. flareak

    flareak Fleet Captain

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    Thanks for the info. I will let you all know if my batteries are failing.
     
  16. qbee42

    qbee42 My other car is a boat

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    There is still a lot of missing information in your posts. I will pose these as questions to avoid any misunderstanding:

    1) Is this a one-time event?

    2) If no, has it happened at multiple locations?

    3) Is there any possibility that the Prius was in Ready mode when the Smart Key failed to work?

    4) Where was the second fob when this happened?

    5) Are all doors involved, or is it specific to one sensor?

    Tom
     
  17. flareak

    flareak Fleet Captain

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    I went back to the garage and re-parked in the same area. Same issue occurred. So good news, it looks like it's just a interference problem as qbee suggested.

    As to your questions, 1: yes, 2: no, 3: no, 4: no i was not at home and I do not carry 2 fobs with me at all times, 5 was already answered in the first post.
     
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  18. qbee42

    qbee42 My other car is a boat

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    I wonder what is causing the interference? It's not all that common, so it would be fun to know.

    Tom
     
  19. flareak

    flareak Fleet Captain

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    Well I was on the 2nd underground level, but I seemed to be parked next to a utility room that was humming. Perhaps there is some sort of large electric motor running inside for utility purposes. I re-parked about 70 feet away and the issue was solved
     
  20. Patrick Wong

    Patrick Wong DIY Enthusiast

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    The fob transmits at ~312 MHz and the Prius communicates to the fob at 134 kHz. Maybe that utility room was causing interference at the lower frequency. Good to know that the problem was situational and not an issue with the Prius or the fob.