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Failed solenoids (all of them!) - flaw with 2006 Prius

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by Dave W., Apr 13, 2011.

  1. Dave W.

    Dave W. New Member

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    I have a 2006 Prius.
     
  2. Dave W.

    Dave W. New Member

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    The batteries are fresh in the clickers, by the way ... (based on other threads this is an obvious first question).
     
  3. Hal W

    Hal W New Member

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    Dave W
    Do you use the smart key features or do you just use the fob to open the doors? I never use the fob! When I open the door I touch the inside of the handle and open the door. If your 12v battery looses its charge there is a procedure spelled out in your manual for opening the rear hatch in order to replace the battery. You could also jumper it under the hood in order to open the hatch. I have had no problems with the solenoids!Hal
     
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  4. qbee42

    qbee42 My other car is a boat

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    This isn't a common problem. I recall some issues with lock lubrication, but not the actuators.

    What can you tell us about how you use your Prius? Does it sit outside? What sort of climate? How many miles?

    Tom
     
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  5. F8L

    F8L Protecting Habitat & AG Lands

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    i've never heard of the problem. Can you link to the threads that caused you to claim this is a common problem (a flaw)?
     
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  6. cwerdna

    cwerdna Senior Member

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    I've never heard of this problem before, so if it's a common one, I haven't stumbled across the threads. My 06 hasn't ever had door lock problems (knock on wood), yet.

    Are you still on the original 12 volt? Have you tested it via the procedure at http://priuschat.com/forums/newbie-forum/73400-weird-stuff-happening-mpgs-dropping-test-battery.html after the car has sat for at least 8 hours, preferably overnight? Your claim "In all cases, there was a period of 2-4 days in which the lock operation became intermittent, followed by total failure and no recovery" makes me think you have a dying 12 volt. It's due for replacement soon anyway, if it's not already toast.

    Does your Prius have SKS? (black strips on the back of the 2 front door handles and black buttons there + 1 at the hatch)

    FWIW, in Consumer Reports, the 06 Prius has a much better than avg. reliability rating. Body hardware has the best possible rating which is supposed to cover locks. Power equipment though is rated in the middle/average which includes "body control module, keyless entry..." amongst other things. I'd include your problems in one or both of these areas.
     
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  7. SageBrush

    SageBrush Senior Member

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    Truly an odd story. It does sound like something specific to the car or its environment. Dave, you may wish to save a defective part for a bit of sleuthing.
     
  8. Dave W.

    Dave W. New Member

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    The car is parked outside. I live in Los Angeles area.
    I do not have the keyless entry; I use the remote to open the locks by pressing the "unlock" button. No SKS. Mileage is slightly higher than average (about 90K miles so far).

    I will investigate the 12V battery issue as I was not aware of it and have never replaced it. I have been to two dealers and neither of them suggested this as a cause, they only offered to replace the solenoid for another $400 (or $1600 total). I will run the self test described in the 12V battery thread tomorrow and see if that points to a battery problem. I may also ask the dealer to check the battery if I can get off work during the day and will post my results. Thanks for the advice so far !
     
  9. cwerdna

    cwerdna Senior Member

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    Since LA is a relatively hot area, I wouldn't be surprised if the 12 volt is toast.

    Do keep in mind that on the Prius, the 12 volt does NOT start the ICE (engine). A dying 12 volt will not exhibit symptoms found on non-hybrids such as slow starter motor cranking or inability to crank. (The Prius has no dedicated starter motor.)

    As for asking the dealer to check the battery... I think regulars here will attest to such dealer "checks" of it to be frequently infective and/or inaccurate, for whatever reason.

    I replaced the 12 volt on mine in 2/2011, as a precaution as its voltages after sitting overnight via the test I cited were marginal (usually a few tenths below 12 volts while in ACC mode - at the Vehicle Signal Check step). I bought my 06 new in mid January 06 and had ~50K miles on it, at the time.
     
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  10. dogfriend

    dogfriend Human - Animal Hybrid

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    I have heard of this problem before. The vehicle was my 97 Ford Explorer. Two of three door lock solenoids failed within the first 5 or 6 years. Haven't had any problems with the door locks on my Prius or GF's Avalon though.
     
  11. F8L

    F8L Protecting Habitat & AG Lands

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    Hopefully it is something simple like the battery. At nearly 5yrs old it is probably on its way out. :)
     
  12. Dave W.

    Dave W. New Member

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    It was not the battery - but thanks for the tips. I still have three failed solenoids but the driver side door opens intermittently (since this is the one that I replaced two years ago and it still have some life in it.!). Dealer verified that the battery is still good - even after five years.
     
  13. Ct. Ken V

    Ct. Ken V Active Member

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    Dave,

    I've got a 2005 Prius with 108,000 miles on it & I've never had any problems with my door locks. Do you do a lot of short errands daily that have you getting in & out all day long & causing you to constantly lock & unlock many times? Also, do you do a double click each time you go to get in (making ALL doors unlock)? If you're doing that with no other persons waiting to get in at any of the other doors, then that could put un-necessary wear & tear on the rest of the lock solenoids causing them to fail prematurely (including the hatch one).

    One other possibility I can think of is if you drive in a dusty climate with the windows down a lot, then you'd never believe how much dirt & fuzz can get in past the window weatherstripping (the window goes below the weatherstripping leaving an open pathway for all that dust & dirt to get in) & accumulate on the locking rods or shafts & gum them up causing extra strain as the solenoids attempt to do their job.

    Maybe just removing the inner door panels & cleaning & lubing the locks & shafts/rods will bring things back to life without having to replace the solenoids. I had an '83 Nissan Sentra that the manual pop-up lock buttons worked so hard on (& the key was even harder to turn) that I almost couldn't get into the car any more. Spraying "Lock-Ease" in through the key holes didn't help all that much, so I took the front inner door panels off to better get at the lock cylinders & I found all kinds of heavy "furr" & dried out gummy grease all over the locking mechanisms & their "remote" linkages & rods. So I pulled off the rear door panels too & gave all 4 locks, linkages, & rods a thorough cleaning & re-lubing and what a difference it made.

    Ken (in Bolton,Ct)
     
  14. Dave W.

    Dave W. New Member

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    Re: Failed solenoids (all of them!)

    The dealer asked me the same questions about frequent open/close cycles but I told him that this is my commuter car and I generally only open my door (I drive alone) and the average number of open/close cycles in only a couple per day.

    I rarely have the windows open - I have allergies and prefer the filtered & recirculated air conditioning. The dealer service tech confirmed today that all three passenger locks were burned out (dead) and that the driver's door lock was starting to fail too (twitching & intermittent actuation), so I will probably replace it when they can get the part. The cost is now up to $560.00 to replace this one.

    Based on the feedback from this site and what the Toyota service desk tells me (although they not always reliable...), I no longer think this is a general flaw with the Prius product line but maybe I just got a bad batch of solenoids or there is some hidden electrical problem that is burning them out prematurely. The diagnostic did not find any systemic problem that helps explain it.

    I'll probably only keep the car for another year, so I will live with it - at least the rest of the car is working great at 90K miles.
     
  15. SageBrush

    SageBrush Senior Member

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    I like this idea, but unfortunately I have no idea how to prove it.