1. Attachments are working again! Check out this thread for more details and to report any other bugs.

AC replacement cost - $3500?!?!

Discussion in 'Gen 2 Prius Main Forum' started by Gooeny, Aug 10, 2011.

  1. Gooeny

    Gooeny New Member

    Joined:
    Aug 10, 2011
    3
    0
    0
    Location:
    MD
    Vehicle:
    2009 Prius
    Model:
    N/A
    hi -

    My ac stopped working and the dealer said it's from major road debris (rock). I believe it. The fan works but the air is not cooled.

    The dealer said I need a new compressor, condenser, and sub-assembly hose to the tune of $3500! I'm taking it for a second opinion tomorrow but nervous of getting an outside -dealer repair. Assuming i actually need those parts replaced - is this a reasonable estimate???

    35k, purchased new, have had no problems and I take it in for recommended maintenance.

    Please help. Thanks.
     
  2. ItsNotAboutTheMoney

    ItsNotAboutTheMoney EditProfOptInfoCustomUser Title

    Joined:
    Jul 18, 2009
    2,287
    460
    0
    Location:
    Maine
    Vehicle:
    2010 Prius
    Model:
    II
    The condenser is cheap (< $200) but a new compressor's more expensive (closer to $1k). The oil is also not cheap.

    I'm not an expert but it still sounds high for the replacement so definitely get a second opinion.

    If it does turn out to need complete replacement you could do with finding somewhere that will buy salvage parts for you.

    They might be hoping your insurance will cover it, you're desperate to be cool and you wouldn't question the cost.
     
  3. Gooeny

    Gooeny New Member

    Joined:
    Aug 10, 2011
    3
    0
    0
    Location:
    MD
    Vehicle:
    2009 Prius
    Model:
    N/A
    Yep - that's the first thing they said - call your insurance company. I do want to be cool but not that badly! They didn't even offer a used part, but I don't imagine that dealers would do that. If those parts did need to be replaced, am I definitely looking at a $2000 bill? I was hoping for 1k but it's not looking good...

    Thanks for your response.
     
  4. seilerts

    seilerts Battery Curmudgeon

    Joined:
    Mar 7, 2010
    3,326
    1,512
    38
    Location:
    Santa Fe, NM
    Vehicle:
    2005 Prius
    Unfortunately, you are looking at $2000 for a repair with new parts ($1500 MSRP). But $3500? No.

    There is a place in Columbia, MD that was added to the hybrid shop list. Try them for a second opinion. It is not clear that the compressor needs to be replaced if you are not yet getting high voltage triangle of death codes.

    Preferred Independent Hybrid Car Repair and Service Shops | Hybrid Cars
     
  5. a_gray_prius

    a_gray_prius Rare Non-Old-Blowhard Priuschat Member

    Joined:
    Jun 13, 2008
    2,927
    782
    0
    Location:
    IL
    Vehicle:
    2008 Prius
    Model:
    N/A
    FYI the condenser is typically deep inside the dash and they typically have to rip the whole thing out, so I believe $3500 if parts are $2000 (give or take a few hundred dollars)
     
  6. koolingit

    koolingit Member

    Joined:
    Mar 17, 2009
    158
    51
    0
    Location:
    Mocksville NC, USA
    Vehicle:
    2009 Prius
    The condenser is located in front of the radiator and isn't hard to replace (hardwarewise). The evaporator is the one that's buried deep inside the dash.
     
  7. vertex

    vertex Active Member

    Joined:
    Mar 27, 2009
    670
    143
    0
    Location:
    new york
    Vehicle:
    2018 Prius Prime
    Model:
    Prime Plus
    The condenser is a few hours of work to replace. I bought a new aftermarket one for $150 3 years ago. You will need to add 10CC of ND-11 oil or CarQuest Hybrid oil, which I used. You should be able to find a good AC shop that knows about the Hybrid oil, and your total cost should be under $1000, provided that is all that is needed. The drier is part of the condensor, so you won't need to change that, as you do with most AC systems after a major leak.
     
  8. Gooeny

    Gooeny New Member

    Joined:
    Aug 10, 2011
    3
    0
    0
    Location:
    MD
    Vehicle:
    2009 Prius
    Model:
    N/A
    Update - I took it to a shop that is very trusted by a co-worker and I was impressed with the mechanic. He said that the compressor (plus the dryer vent) needs replacing. Parts total 1k plus labor/special oil etc.

    He actually let me see the problem and pointed out the location of the compressor and what was wrong (the tube connecting to it cleanly broke off). Design flaw, anyone? Since moisture got in the compressor, he said it needs a new one. But he said I definitely don't need a new comdenser. You all are talking about a condenser only....I'm now even more confused!

    The shop I took it to was the 'third' quote, my preference is to go with a more local shop so I'm taking it in tomorrow. Who knows what they'll say... Thanks all and i'll keep you updated if anyone's interested.
     
  9. Patrick Wong

    Patrick Wong DIY Enthusiast

    Joined:
    Mar 8, 2008
    18,200
    6,474
    0
    Location:
    Green Valley, AZ
    Vehicle:
    2015 Prius
    Model:
    Two
    1. Since your OP said that road debris caused your AC system problem, typically the condenser (located in front of the radiator) is the part that is damaged.

    2. However, your post #8 indicates that the AC compressor hose broke off, which is unusual.

    3. The reason that your dealer suggested replacing the condenser is that in the event that the compressor produced debris as the hose broke and the compressor failed, some debris may be lodged in the condenser and the passages in the condenser are too small to be effectively purged of that debris.

    4. Apparently, the tech at your third repair shop believes that is not a problem, hence he is not asking you to replace the condenser at this time. After the compressor is replaced, you'll find out whether any other problems exist or not.
     
  10. seilerts

    seilerts Battery Curmudgeon

    Joined:
    Mar 7, 2010
    3,326
    1,512
    38
    Location:
    Santa Fe, NM
    Vehicle:
    2005 Prius
    I don't think so, as yours is the first case of this that I have ever heard of. To be honest, rock damage to the condenser happens all the time, and that's what most of us were thinking.

    That said, I think you are in good hands with the second mechanic. Further, I would be interested in buying the old compressor. Please pm me if you are interested.
     
  11. vertex

    vertex Active Member

    Joined:
    Mar 27, 2009
    670
    143
    0
    Location:
    new york
    Vehicle:
    2018 Prius Prime
    Model:
    Prime Plus
    The tubes to the compressor are removable. You should just be able to replace the tube, unless the compressor casting is cracked.
     
  12. seilerts

    seilerts Battery Curmudgeon

    Joined:
    Mar 7, 2010
    3,326
    1,512
    38
    Location:
    Santa Fe, NM
    Vehicle:
    2005 Prius
    I'm still trying to figure out how this could happen. You said a rock did this? Is the black plastic splash guard still in place underneath the car?
     
  13. bcphotography

    bcphotography New Member

    Joined:
    Aug 14, 2011
    6
    0
    0
    Location:
    Fresno
    Vehicle:
    2008 Prius
    Model:
    I
    That seems a little overpriced for a new ac unit. I would shop around, you can always find one somewhere other than the dealer for cheaper.
     
  14. mickey513

    mickey513 Member

    Joined:
    Dec 12, 2010
    127
    6
    0
    Location:
    Cali
    Vehicle:
    2011 Prius
    Model:
    N/A
    This seems very expensive but that's the price you pay when you visit their dealership. If I were you, I'll source all the cost of parts online from a Toyota site of some kind. These sites will usually sell you OEM Toyota parts at 20% + below MSRP. Take it to a local mechanic and have it done there, probably be less then $2k in the end. And I'm pretty sure the Prius AC runs on R134 Refrigerant, is $6 a can at Walmart or your local auto part store, probably need like 2 cans.
     
  15. lech auto air conditionin

    Joined:
    Sep 5, 2011
    830
    601
    261
    Location:
    san francisco
    Vehicle:
    2012 Prius c
    Model:
    Two
    !! IF YOU PUT TWO CANS OF r134 IN A PRIUS YOU WILL NEED A COMPRESSOR AFTER YOU JUST BURNED IT UP!!! one can = 12 oz two= 24oz :eek: please look up the SPEC: decal under the hood. If you are just 2oz over this is bad for a pruis on a hot day if you put two cans in " can we spell thermal nuclear melt down!!!""................:eek:
     

    Attached Files:

  16. mickey513

    mickey513 Member

    Joined:
    Dec 12, 2010
    127
    6
    0
    Location:
    Cali
    Vehicle:
    2011 Prius
    Model:
    N/A
    I didn't have the exact specs for AC fill but almost all at home auto AC recharge kit comes wit a hose and a guage attached to it that shows how much refigrant is left and how full the system is. Being a AC shop, I'm pretty sure you know what I'm talking about. No one in the right mind will goes pass full mark if the guage indicated it's full.
     
  17. seilerts

    seilerts Battery Curmudgeon

    Joined:
    Mar 7, 2010
    3,326
    1,512
    38
    Location:
    Santa Fe, NM
    Vehicle:
    2005 Prius
    I have manifold gauge envy