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Center console / armrest doesn't slide completely forward

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by kapalacc, Oct 27, 2011.

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  1. kapalacc

    kapalacc Junior Member

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    I searched all over on here and hope this isn't a repeat question:

    Since I purchased my 2010 Prius about a week ago the center console top never slid completely forward. It slides to about where the cup holder insert is and stops. I've taken the cup holder out and it still stops in the same spot.

    See the attached picture- this is as far as it will shut.

    Any ideas?
     

    Attached Files:

    #1 kapalacc, Oct 27, 2011
  2. DonDNH

    DonDNH Senior Member

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    Check for something blocking the track other than the cup holder.
     
    #2 DonDNH, Oct 27, 2011
  3. kapalacc

    kapalacc Junior Member

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    I have- the tracks all seem clear. Out of frustration and loss- I even tried slamming it to see if it's break something free- no luck. It's as if this is as far it's suppose to close!
     
    #3 kapalacc, Oct 27, 2011
  4. spiderman

    spiderman wretched

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    Did you lift the handle/tab?
     
    #4 spiderman, Oct 27, 2011
  5. kapalacc

    kapalacc Junior Member

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    Yes- I have.
     
    #5 kapalacc, Oct 27, 2011
  6. spiderman

    spiderman wretched

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    Obviously a problem but that is why you have a 3y/36k warranty. Bring it in. Of course their highly trained techs will simply slam it as hard as they can to "fix it". :)
     
    #6 spiderman, Oct 27, 2011
  7. kapalacc

    kapalacc Junior Member

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    It has 40,000 miles on it :-(
     
    #7 kapalacc, Oct 27, 2011
  8. spiderman

    spiderman wretched

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    Bummer.

    Could there be something in the lid part that is keeping it from sliding all the way forward? I think there is a slot to put papers isn't there?
     
    #8 spiderman, Oct 27, 2011
  9. kapalacc

    kapalacc Junior Member

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    If there IS - I haven't seen it!!!! Please advise!!!!!
     
    #9 kapalacc, Oct 27, 2011
  10. kapalacc

    kapalacc Junior Member

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    After having it looked at by the tech at Toyota: It's broken- $600 to replace!
     
    #10 kapalacc, Oct 27, 2011
  11. gliderman

    gliderman Active Member

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    How is it broken? Its plastic and can be fixed. Since it is already not working, just take it out and take it apart and try and figure out what is broken and fix it. Dont give up so easy. $600? I would leave it the way it is before spending that to replace.
     
    #11 gliderman, Oct 28, 2011
  12. xpcman

    xpcman Senior Member

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    Thats with new parts from Toyota. It should be easy to get used parts from an auto wrecker.
     
    #12 xpcman, Oct 28, 2011
  13. RRxing

    RRxing Senior Member

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    Make sure something's not blocking it from the underside of the back end. Beyond that, I got nothing.
     
    #13 RRxing, Oct 28, 2011
  14. spiderman

    spiderman wretched

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    My bad... I was thinking about our Camry. It had a slot to papers in under the lid.

    Like mentioned above, it is probably an easy fix. Take off the lid and look around. We can always post pictures of a working lid.
     
    #14 spiderman, Oct 28, 2011
    1 person likes this.
  15. kapalacc

    kapalacc Junior Member

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    I agree and I won't be buying one for $600! Not a lot of stuff in the slider... no idea how it comes apart. I'll have to play with it. IF I figure it out I will post details.
     
    #15 kapalacc, Oct 29, 2011
  16. kapalacc

    kapalacc Junior Member

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    I like that- I have nothing to go on so I can't tell what's broken. Can anyone snap me a few pix of what the under part of the lid area looks like? If anyone can show me a few pages of the underside in different stages of closing it'd be great- video? Super! PM me if you want my email. Thank you so much!

    BTW- I love this forum!
     
    #16 kapalacc, Oct 29, 2011
  17. spiderman

    spiderman wretched

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    Took a couple of shots. These two should be of interest. The first is closed in the up position, the second is open in the up position (you have to open it in the almost lowered position. Take a peak at yours and see if anything is obstructing the slide.
     

    Attached Files:

    #17 spiderman, Oct 29, 2011
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  18. kapalacc

    kapalacc Junior Member

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    Thank you! The second picture was especially helpful. It looks like I'm missing that light grey plastic bar just behind the felt.

    MY car was a previous rental so who knows what happened to it.

    My attached pictures are as far as I can open it. Since it might be missing that piece, I might need the whole inner guts under the armrest itself- the one that doesn't have a number and is behind 15, 16 and 18 in the parts diagram. My thought is to bring the link you posted to a toyota parts place and see if they have any idea how to get that piece. My guess is if it's not in the manual they won't know.

    Do you have any advice?
     

    Attached Files:

    #18 kapalacc, Oct 30, 2011
  19. spiderman

    spiderman wretched

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    Nurse, we need an ultrasound stat. :)

    Hard to tell anything from the pics. Need to pull the hood off and try to disassemble. I got a feeling a piece has broken off and is preventing it from sliding all the way forward. After church today I will see if I can disassemble.
     
    #19 spiderman, Oct 30, 2011
    1 person likes this.
  20. shawnsprius

    shawnsprius Junior Member

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    OUCH! you bought a rental car?? ... I am sorry.. But I had to...
     
    #20 shawnsprius, Oct 30, 2011
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