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Dealer Won't Change Tires

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by eman6, Nov 24, 2011.

  1. eman6

    eman6 New Member

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    My local Toyota dealer refused to mount my snow tires. I have my snow tires on seperate steel wheels, without the tire pressure sensors. He said he sensors on my summer tires would not fit on the steel wheels, and he is not allowed to put on tires without the sensors. His solution was to sell me new sensors at $100 each or sell me new snow tires and put them on the summer tire alloy wheels. In past winters this has not been an issue.

    Are others running into this same problem? Is this really a new law or regulation, or just a Toyota thing? If I go to a tire dealer will they switch the tires for me? I'll be finding out, but wondered what others are doing.
     
  2. paprius4030

    paprius4030 My first Prius

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    Time to find a new dealer. They are just using it as an excuse to try to sell you something.
     
  3. ItsNotAboutTheMoney

    ItsNotAboutTheMoney EditProfOptInfoCustomUser Title

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    OP, different states have different laws. NEI.
     
  4. seilerts

    seilerts Battery Curmudgeon

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    Could be a liability thing too.

    If I read this correctly, you have tires and wheels that will go right on, with no need to dismount the snow tires from the steel wheels and put them on the alloys? If that is the case, why not do it yourself?
     
  5. dhanson865

    dhanson865 Expert and Devil's advocate

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    If your tires are on wheels already why not swap them yourself?

    If you are totally adverse to using a jack take it to your nearest friend who isn't and let them do it.
     
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  6. eman6

    eman6 New Member

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  7. stevemcelroy

    stevemcelroy Active Member

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    So was the dealer telling you that they no longer do this at all or just in this specific case?

    Were you expecting them to do it for free or were you willing to pay if need be?

     
  8. The Electric Me

    The Electric Me Go Speed Go!

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    Hmm...so basically the dealer didn't want to put sensorless tires that you define as at the "end of their life" on your vehicle? Why don't you just wait and deal with this when you buy your needed new snow tires?

    There might be liability issues, either with them mounting the tires without sensors and/or if you are asking him to put tires on that are "at the end of their life".

    Quite frankly, I don't think I would do it if I was in the dealers position either.
     
  9. Rokeby

    Rokeby Member

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    Last year when I decided to run snow tires on a separate set of rims
    without TPMS sensors, I poked around the "Net. My research indicated
    that the requirement for a working system on new cars after 2007 is
    perfectly clear. However, as to folks in the the auto repair/maintenance
    industry doing anything to render a TPMS non-working, under 49 U.S.C.
    30122(b):

    "A manufacturer, distributor, dealer or motor vehicle repair
    business may not knowingly make inoperative any part of a device or
    element of design installed on or in a motor vehicle or motor vehicle
    equipment in compliance with an applicable motor vehicle safety
    standard."


    As the TPMS is a "system," implying more than one element, it is not
    even clear whether installing tire-rims with no TPMS sensors on post-
    2007 cars is an outright violation.

    In real world situations involving replacement tires and after-market
    rims things get murky. Depending on a dealership/tire shops perception
    of/concern for potential liability in the event of a subsequent accident
    with tire/rim contributions, they have the latitude to do whatever they
    are comfortable with from mounting any tire to any rim with no TPMS
    sensors, up to mounting only OEM recommended tires to OEM model
    specific rims with TPMS sensors. There doesn't appear to be any way to
    anticipate where the company will be in the range. And there doesn't
    appear to be any firm basis on which to ask them to change their
    position.

    This website seems to suggest that they feel they need to install
    sensors in all tire-rims they accept for work:

    In accordance with applicable law, all vehicles manufactured after
    September 2007 have TPMS. Applicable law may require TPMS sensors
    to be rebuilt and/or re-calibrated at the point of installation of new
    tires. There may be an additional charge at the dealer to service TPMS
    sensors in accordance with applicable law. When purchasing new
    wheels through this Website, it may not be possible to re-use existing
    TPMS sensors, and additional fees may be required to purchase and
    install replacement TPMS sensors for accurate fitment for the new
    wheels at the point of installation.

    TireBuyer Purchase Terms | TireBuyer.com

    This website acknowledges potential liability concerns for shops that do
    tire/rim work:

    The 57-page Tread Act Final Rule only requires TPMS be installed and
    operational on new vehicles. It does NOT require the TPMS system to
    be functional if the original tires or wheels are replaced. Consequently,
    if a vehicle has its original tires and/or wheels replaced, there is no
    requirement to keep or maintain the TPMS system...

    On direct TPMS systems with sensors mounted inside the wheel at the
    base of the valve stem, there is no reason why the sensors could not
    be removed from the OEM wheels and installed in the aftermarket
    wheels (provided the valve stem fits the hole in the rim). But this may
    create a liability issue for the tire dealer who does the swap. Probably
    need a lawyer to figure this issue out. The tire dealers association has
    filed a petition asking NHTSA to revise the rule so replacement tires
    and wheels will be included.

    Tire Pressure Monitor TPMS

    The Tire Industry Association took a hard line approach during the rule
    making process:

    TIA will probably recommend to our dealers to not ever allow a
    driver to leave a shop without their TPMS functioning. The liability is
    too great for the tire industry to allow that to happen.

    http://www.tireindustry.org/pdf/TPMS_Comments052305.pdf

    And then there is the matter of whether you can pass a state vehicle
    inspection with the TPMS indicating a problem. It varies by state:
    Wheel Tech - State TPMS Regulations

    The bottom line seems to be that while its not illegal to drive with a
    TPMS warning light illuminated, and even not to have TPMS sensors
    mounted in the rims of a car required to have them when it was first
    sold, you may have to "shop around" to find someone to do the actual
    mounting of your tire to your rim without TPMS sensors.
     
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  10. eman6

    eman6 New Member

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    Rokeby - very interesting information.

    The service writer said specifically they are not allowed to let a car leave their shop withe the TPMS warning light on. To the earlier posters, the dealer acknowledged there was some tread left on the tire and that was not the issue, and yes I was willing to pay for the tire change. The issue seemed to be the liability issue that Rokeby's post mentions. Will be interesting to see what the tire dealers say.
     
  11. wick1ert

    wick1ert Senior Member

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    I think PepBoys will do it, IIRC. I know I had them mount & balance my tires on my new rims, but I also provided the TPMS sensors. I don't think they have any clue how to update the IDs, but I do it myself. If they mount & balance, they also provide free rotation, which I confirmed with them includes swapping my winter setup, too. I just prefer to do that part in my own driveway, because it saves me fuel and time.