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Door lock fails out-of-state

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by macounwr, Jun 8, 2012.

  1. macounwr

    macounwr Junior Member

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    Prius 2006.

    Twice in recent weeks I have visited my son in Maine (I live in Massachusetts). While there, I attempted to lock my Prius by pressing the lock button on the door. It didn't work, I got a long beep. I was able to lock the car by pressing the lock button on the remote.

    When I returned home, and for several days after, locking and unlocking behavior was normal. As long as I had the remote in my pocket, I could approach the car and it would unlock, and I could lock by pressing the door button.

    I went back to Maine (just over the border, Kittery), and again, same thing. Press the lock button on the door, long beep. Press the lock button on the remote, it worked. Returned home, behavior is normal.

    Battery in the remote is relatively fresh.

    Ideas?
     
  2. btcompute

    btcompute Junior Member

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    If this is truly happening the way you say, I suspect that there is some electronic device interfering with the key fob operation. When you visit Kittery, do you take something with you that you don't normally carry? Maybe a cell phone, gps device, radar detector, tablet or notebook pc, etc?
    Could there be something at or near your son's house causing this?
    Have you gone on trips to other locations? Has the problem still occurred there?
    Are you certain this never occurs at home?
    Just some possibilities to think about.
     
    koolingit likes this.
  3. macounwr

    macounwr Junior Member

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    Mystery solved. Coincidental with going to Maine, my wife was with me, and her keys were in the car when I tried to lock it. The beep I got was telling me there was a remote inside the car (she had left her keys in her knitting bag, which was on the floor in the car). We don't normally go places together, and when we do, she usually takes her purse (and keys) with her when we get out of the car.

    I tested this at home, and indeed, got the same behavior. If there is a remote in the car, and you try to lock it by pressing the button on the door, even though you have a remote in your pocket, the one inside the car will prevent the lock from occurring, giving a long beep instead. With one remote in the car, you can lock the car with the other remote by pressing the lock button on the remote. Having done so, automatic unlocking by pulling the door handle does not work, but the unlock button on the remote does work.

    Thanks
     
  4. Cap'n

    Cap'n Junior Member

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    That's good to know! I can see the very same thing happening to us -- our v is just two weeks old so we're still learning, too.
     
  5. fuzzy1

    fuzzy1 Senior Member

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    It took this fancy fob to train my spouse that when we travel, her key needs to be kept in her pocket, not in the car.

    Long ago, mom told a story about the honeymoon road trip. Besides his spare key, dad made sure she had a spare key too. A ways out of town, after wiping all the paint off the window, his main key accidentally went into the trunk along with the cleaning rag. And the spare keys, stored in the luggage.
     
  6. cwerdna

    cwerdna Senior Member

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    Did you buy new? If yes and your salesman didn't show this to you, all I can do is shake my head. Mine did.
     
  7. Carol914

    Carol914 New Member

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    We have a 2007 Prius. When I use the FOB or the door panel to lock the car, the doors lock but the back compartment, the trunk , does not stay locked. i can open it by pushing the handle....without unlocking it.
    Obviously this is not good. What do I do to fix it?
     
  8. jdcollins5

    jdcollins5 Senior Member

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    After 3 years my wife still wants to leave her pocketbook in the car when we go out to dinner. As soon as I try to lock the door and get the beep she just fusses under her breath as she retrieves her pocketbook, or most time now just the key fob. :)
     
  9. jdcollins5

    jdcollins5 Senior Member

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    It sounds like the lock solenoid for the trunk needs be checked and possibly replaced.
     
  10. Carol914

    Carol914 New Member

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    Thank you. Can I order the part for my local mechanic (Oak Harbor WA..small town) or do I have to go to dealer?

    Can you tell me "where" on the car the solenoid is? and what Im looking for. ?
    At least Im into learning
     
  11. RobertK

    RobertK Member

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    Before you order any parts, check your 12V battery voltage. There are reports of people having trouble with random doors not locking that were resolved by replacing an underperforming 12V battery. Just do a search on PriusChat and you'll find more than you ever wanted to know about the 12V battery and the problems attributed to it. If the 12V battery voltage is low or the battery is 5 years old, I'd replace it before replacing any solenoids.

    There are a number of places selling genuine Toyota parts online at discounts from dealer prices. A search within PriusChat will turn up several sites that people here have used and are happy with.
     
  12. jdcollins5

    jdcollins5 Senior Member

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    The solenoid would be inside the door frame. The interior trim would have to be removed in order to find it.

    Your local mechanic should be able to check this out and determine whether it is a problem with the lock solenoid or not, or possibly the 12V battery. He should be able to find a replacement solenoid if this is the problem.
     
  13. nh7o

    nh7o Off grid since 1980

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    Do you have the Smart Key System option? If so, that is what is supposed to happen. The hatch has a detector just like the doors.
     
  14. Tahirch

    Tahirch New Member

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    Can anybody help me please: I can not lock my Prius doors with My Prius Remote control when i am out from my car, I have also replaced my Remote Battery Cell but still the problem is there.
     
  15. Tahirch

    Tahirch New Member

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    Can anybody help me please: I can not lock my Prius doors with My Prius Remote control when i am out from my car, I have also replaced my Remote Battery Cell but still the problem is there.
     
  16. nh7o

    nh7o Off grid since 1980

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    Is this with SKS? Did the SKS button under the steering wheel get pushed in? All doors, or just the driver door not working? The door lock actuators can fail, several posts here about fixing those. How is the 12V battery? If the battery is low, the door locks may not work.