1. Attachments are working again! Check out this thread for more details and to report any other bugs.

What did the Dealership do to My Car?

Discussion in 'Gen 2 Prius Technical Discussion' started by TonyPSchaefer, Sep 15, 2012.

  1. TonyPSchaefer

    TonyPSchaefer Your Friendly Moderator
    Staff Member

    Joined:
    May 11, 2004
    14,816
    2,498
    66
    Location:
    Far-North Chicagoland
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    I took Priapus to the dealership last night. They put him up on the rack and spun the tires. They reported that the wheels spun freely so they ruled out the brakes.

    However, there's still a drag. Something's just not right.

    What else?
    - CV joint? I'm not sure that anything they did in July would have affected the CV joint.
    - Inverter? They did check/change the inverter coolant.
     
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    108,822
    49,436
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    they would have felt a bad cv joint during the test. if it is, you will soon be hearing a sound.
     
  3. Mendel Leisk

    Mendel Leisk Senior Member

    Joined:
    Oct 17, 2010
    55,531
    38,706
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    It's always preferable to have corroboration: maybe check the rear brakes for yourself.

    The supplied scissor jack will get one corner at a time up. You can pick up a pair of cheap but effective tire chocks for under $10 (keep them in the car, for use changing a flat): chock the front tire diagonally across from the rear wheel you're going to raise.

    8-1/4 x 4 in. Wheel Chock Set | Princess Auto
     
  4. usnavystgc

    usnavystgc Die Hard DIYer and Ebike enthusiast.

    Joined:
    Jul 29, 2011
    3,159
    989
    0
    Location:
    Tucson, AZ
    Vehicle:
    2005 Prius
    Model:
    Four
    Hey Tony,
    I know they say that the wheels are spinning freely (and they probably are) but, that doesn't mean there's not more drag from the new brakes. The only real way to confirm this is you would have to have known the drag on the old brakes (measured) and compare it to the drag on the new brakes (measured). The only measurement we have is fuel economy and that clearly indicates more drag. It is very common that new brakes will temporarily apply increased drag on the rotors and shoes/hub. This is just a fact of life. How much it will induce will vary but you seem to have a lot. If it were me, I would run the car as is for about 2 weeks and see if the fuel economy improves. If it doesn't, I would suspect a wheel bearing and then go from there (wheel bearings will typically make noise (humm) when they are getting ready to go). I'm betting time and driving will fix this problem (it will wear down the pads, rotors, shoes and hubs and slowly decrease drag).
     
  5. TonyPSchaefer

    TonyPSchaefer Your Friendly Moderator
    Staff Member

    Joined:
    May 11, 2004
    14,816
    2,498
    66
    Location:
    Far-North Chicagoland
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Yeah. That's exactly what I did. The work was done in July and I spotted the increased drag right away. The Service Tech told me to give it time and see if it improves. It's been two months and 2,000 miles. I gave it time and they didn't improve. That's why I took it back last night.
     
  6. usnavystgc

    usnavystgc Die Hard DIYer and Ebike enthusiast.

    Joined:
    Jul 29, 2011
    3,159
    989
    0
    Location:
    Tucson, AZ
    Vehicle:
    2005 Prius
    Model:
    Four
    Yeah, if it hasn't improved by now, it may never. I would begin to suspect wheel bearings (especially since its an '04) but, only 100,000, its hard to say. I know my '01 rear wheel bearing did begin to hum at 96,000.
     
  7. Justin Halls

    Justin Halls New Member

    Joined:
    Sep 22, 2012
    1
    0
    0
    Vehicle:
    1999 Prius
    Model:
    N/A
    Another slight possibility - given that there was noise which went away when the wheels were changed back round - might be to check the balance on the wheels and the tracking. if the tow in has increased it might make things feel strange and reduce economy, also look for uneven tire wear
     
  8. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    108,822
    49,436
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    tony, looking at your mileage chart, i see that your last tank started to come back up. and looking at last summer (2011) you also had some lower tanks. i wonder how much of an anomoly this really is?
     
  9. TonyPSchaefer

    TonyPSchaefer Your Friendly Moderator
    Staff Member

    Joined:
    May 11, 2004
    14,816
    2,498
    66
    Location:
    Far-North Chicagoland
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    I can see what you mean, bisco, but the last three tanks were like this:
    1) 400 mile interstate drive to my parents and then short trips around the small town.
    2) 400 mile interstate drive back home and he remainder as normal commutes.
    3) Full tank of normal commutes and average driving.

    Furthermore, the end-of-August tanks look like this in order:
    2005) 58.5
    2006) 62.1
    2007) 65.1
    2008) 64.9
    2009) 66.1
    2010) 71.6
    2011) 67.4
    2012) 63.0
    It doesn't seem like much, but I should be in the upper-60s without hesitation. This year's 63.0 was as hard for me as that 71.6 in 2010.

    I haven't yet (because of time constraints and temperature) jacked up the car and spun the tires but I'm going to do that. Otherwise, I'm going to pursue Justin Halls' idea of alignment.

    There's something wrong. After 8 full years of near-daily driving, I know how my car feels, how it rolls and what kind of mileage to expect given speed, geography, temperature, etc. And I know something's just not right.
     
  10. finman

    finman Senior Member

    Joined:
    Apr 9, 2004
    1,287
    111
    0
    Location:
    Albany, OR
    Vehicle:
    2014 Nissan LEAF
    B-mode engaged somehow?
     
  11. usnavystgc

    usnavystgc Die Hard DIYer and Ebike enthusiast.

    Joined:
    Jul 29, 2011
    3,159
    989
    0
    Location:
    Tucson, AZ
    Vehicle:
    2005 Prius
    Model:
    Four
    No, if it was B mode, he wouldn't even come close to 60 mpg's.
     
  12. Braddles.au

    Braddles.au DEFAnitely using an EBH

    Joined:
    Jan 25, 2012
    295
    99
    1
    Location:
    Canberra, Australia
    Vehicle:
    2010 Prius
    Model:
    N/A
    You haven't mentioned any change in the steering, but I would suspect wheel alignment (and wheel balance while you're down there). Not as the only cause, but as a contributing factor.
    Rotating tyres on a FWD must be done regularly (every 10000km/6000miles) or never. Once the wear patterns start to differ front to rear too greatly, rotating the tyres will sound like the wheel bearings have been replaced by pop-rocks. As you've found.
    When you get a wheel alignment and wheel balance, ask them to check how far off optimum the numbers were. Neither should have been affected by the service, even though there was a lot of service action down there, so there's no suggestion that the dealer did anything wrong.
     
    TonyPSchaefer likes this.
  13. TonyPSchaefer

    TonyPSchaefer Your Friendly Moderator
    Staff Member

    Joined:
    May 11, 2004
    14,816
    2,498
    66
    Location:
    Far-North Chicagoland
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    That's an interesting thought, Braddles. Thanks.
    I got the new tires in 2008, 50,000 miles ago. I might have rotated them once but it would have been early on. If I could only figure out how they were originally on I'd rotate them back.

    Heck, I'm surprised it was that long ago. 2004 -> 2008 -> 2012. Probably time for new tires again.
     
  14. The Critic

    The Critic Resident Critic

    Joined:
    Oct 28, 2005
    3,193
    2,321
    0
    Location:
    CA
    Vehicle:
    2011 Prius
    Model:
    Three
    New brake pads will cause more drag when they are new. It takes a while for them to wear a bit, especially on a Prius, for this to go away.

    Also, it is possible that the rear shoes were adjusted a bit too tight. How many clicks does it take for you to fully engage the E-brake? If it is 5-7 clicks, then that is about right.


    iPhone ?
     
  15. Braddles.au

    Braddles.au DEFAnitely using an EBH

    Joined:
    Jan 25, 2012
    295
    99
    1
    Location:
    Canberra, Australia
    Vehicle:
    2010 Prius
    Model:
    N/A
    No! Don't rotate them back! If it has been more than 10000km/6000 miles, the difference in wear may be too great. You'll notice the noise immediately, as you did. In fact, that's probably the best test to determine if you can rotate. Leave the tyres in their current positions as replace them as a set. 50000 miles (80000km) is a reasonable distance for LRR or similar tyres.
    I align and balance my wheels regularly, even if I haven't slammed into a kerb or driven off-road. I'm not suggesting that this explains the fuel consumption (slight thread hijack), but it's a cheap fix and can solve otherwise hidden problems.

    The Critic is right about new brake pads. By necessity, they are close to the rotors when new. Unlike drum brake shoes, there's no spring to return disc brake pads to a home position, so the pads may rub a little until the pistons "relax". New pads self-adjust and bed-in, but these processes take much longer in a car when the pads don't touch the rotors until the car is moving slowly.
    I suggest you find a quiet straight road and do a few hard stops so that the pads touch the rotors from 80km/h (50mph) or so. That is, brake like you've never ever braked in a Prius. You could discover a few things from this:
    • does the car stop straight or did I have to wrestle it?
    • does the steering wheel shudder?
    • does the car dip alarmingly?
    • how does it feel when the car is at maximum braking, so when I have to do this for real I don't freak out and release the brake pedal (thereby nullifying braking that the ABS had under control) because of some distant memory of Driver's Ed?
     
    TonyPSchaefer likes this.
  16. When doing Braddles suggestion Tony, put the car in neutral while applying brakes so you are not using the regeneration braking. Doing this from moderate stops should center and break-in the front pads.
     
  17. TonyPSchaefer

    TonyPSchaefer Your Friendly Moderator
    Staff Member

    Joined:
    May 11, 2004
    14,816
    2,498
    66
    Location:
    Far-North Chicagoland
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    OK, guys. I know it's been a while. I've been busy with work and other stuff.

    I got a new set of tires yesterday. Please note, Braddles, that I got tires; not tyres. :p
    The drive from the tire place to home was seven miles of bliss. Not only was it quiet, my mpg went up by 2.6 mpg. That's right, seven miles, 2.6 mpg. Granted, it's a relatively new tank but I'm thrilled. ...and this was with the tires at 35/33psi. This afternoon I pumped them up to my regular 50/48 and will see how we do during my regular commute. Unfortunately, the temperature has dropped approx 30˚F in the last couple days from 74˚ to the seasonal regular temperature of around 48˚ (23.3˚C to 8.9˚C). This means that my expected mpg will drop likewise but I will know if I'm back on track by comparing to previous years.

    I haven't yet done the braking exercises that you guys have suggested. Perhaps I'll do that.

    But for right now, it really seems as though it was the rotation of the tires that caused the problems. Yes yes yes, that sounds worse than how I mean it. I don't mean to say that rotating tires is bad; rather that I should have been rotating them all along and that after 50,000 miles of not rotating the tires, rotating them created problems.
     
  18. Britprius

    Britprius Senior Member

    Joined:
    Jun 14, 2010
    5,194
    1,914
    0
    Location:
    Herefordshire England
    Vehicle:
    2008 Prius
    In the UK we we get tired, but we buy tyres for our cars.
     
    usnavystgc and TonyPSchaefer like this.
  19. richard schumacher

    richard schumacher shortbus driver

    Joined:
    Mar 27, 2004
    7,663
    1,038
    0
    Location:
    United States
    Vehicle:
    2004 Prius
    Model:
    N/A
    Thanks for the update, Tony. I feel further justified in never rotating my tyres :_>

    Why did the brake rotors need turning?