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TFS turnaround time?

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by lensovet, Oct 27, 2012.

  1. lensovet

    lensovet former BP Brigade 207

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    Can people post back with how long it takes for their info to show up in TFS after purchase? It's been almost a month now but when I call the TFS phone number and enter my social/ZIP, it says they don't have my info in their system.
     
    #1 lensovet, Oct 27, 2012
  2. priuskitty

    priuskitty PIP FAN

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    you will get a letter with the account number on it. when you get that letter, enter the account number at TFS website
     
    #2 priuskitty, Oct 27, 2012
  3. priuskitty

    priuskitty PIP FAN

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    you got about 45 days till the first payment
     
    #3 priuskitty, Oct 27, 2012
  4. lensovet

    lensovet former BP Brigade 207

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    yeah, first payment is 11/15. but anyway, i'm trying to preempt the letter, because obviously there's some delay between them assigning the number and the letter getting mailed and actually arriving, so the phone system should be able to pull up my info something like a week before the letter comes…
    when did your letter arrive?
     
    #4 lensovet, Oct 27, 2012
  5. priuskitty

    priuskitty PIP FAN

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    not sure, looked up my letter, it's dated April 28, 2012, purchased PIP April 23, 2012. The first billing statement was dated 4/30/2012. first payment due 6/07/2012
     
    #5 priuskitty, Oct 27, 2012
  6. lensovet

    lensovet former BP Brigade 207

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    yeah these guys are taking forever with the paperwork, still asking me to sign forms! not really complaining because I got a great deal but still…
     
    #6 lensovet, Oct 27, 2012
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