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Has anyone ever heard of this...

Discussion in 'Gen 3 Prius Main Forum' started by Me Here, Dec 21, 2012.

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  1. Me Here

    Me Here Member

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    A diminished value inspector comes out to inspect the car after repairs and to take photos. It's because I "filed" a diminished value claim with the at fault parties insurance company. The car is no longer worth what it should be and with private party sale or trade-in the amount I will be paid has dramatically dropped, due to frame damage and $13.5k worth of work done to it. The inspector spent a lot of time telling me it looked good, despite the list of 20 things that I brought down and pointed out to him. I went ahead and sent off my own pictures for DV because instead of taking photos of some of the things I pointed out he tried to explain them away.

    I'll know more next week, like if State Farm is going to make me take the car back for a 3rd time (really 4th because originally when I went to pick it up I immediately found issues with it and they ended up keeping it an extra few more days.) and get some of the potentially fixable issues fixed or if they will just pay me what I am owed for DV and then I get rid of the thing.
     
    #21 Me Here, Dec 23, 2012
    innerpri and JMD like this.
  2. JMD

    JMD 2012 Prius 4 Solar Roof

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    On can see the shoddy work on paint matching in the photo.
     
    #22 JMD, Dec 23, 2012
  3. BZzap!

    BZzap! Senior Member

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    Diminished
    Diminished isn't a strong enough term. With over $13k in damages and frame damage it should have been a total. With that amount of damage you would have to reveal a disclosure statement that would deter any potential buyer. You would have to give the car away for less than the title is worth. I, for one, would get a lawyer.
     
    #23 BZzap!, Dec 23, 2012
  4. Me Here

    Me Here Member

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    Well State Farm was expecting it to only cost what the supplement said the repairs were gonna be, 10.5k. I kept state farm in the loop at every extra expense but they kept on fixing it. At this point all I can do is get diminished value in the form of 5 figures.
     
    #24 Me Here, Dec 23, 2012
  5. chrisj428

    chrisj428 Active Member

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    I can't speak for DV. However, as people have pointed out before, the paint mismatch is not uncommon based on a number of factors. And, Pearl Whites seem to be the worst of them all. I remember when Audi first came out with the Pearl White and body shops stating you had as good a chance of matching paint chips with the factory touch up paint as you did with White-Out.

    The terminology someone was looking for earlier to describe getting the metallic chips to line up is called "flop". As you've seen, flop is incredibly difficult to match. When the GT-Rs came out, we had one at the dealership in Nissan's special edition silver metallic (not a matte finish), which arrived with some paint damage. We ended up having to repaint the entire side of the vehicle in order to get it close to matching. Heck, even my (knock on wood) never-damaged 2010 Blizzard Pearl shows differentiation in paint coloring due to flop, primarily between the door handles/bumpers and the rest of the body.
     
    #25 chrisj428, Dec 31, 2012
  6. Me Here

    Me Here Member

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    It all sounds practical. The car is getting painted again though because of the drivers side not being blended. The shop also admitted parts get painted at different times, which is the reason for the different shades. I was also told that over time paint will "yellow" on various parts of the car, but it would be highly unlikely on a car that is only a few months old. I'm getting a different color this next time.
     
    #26 Me Here, Dec 31, 2012
  7. OceanEyes

    OceanEyes Active Member

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    I'd agree... someone took a shortcut in getting the job done. I am so sorry that things seem to be having a negative domino effect for you in getting your Prius back to "normal."
     
    #27 OceanEyes, Dec 31, 2012
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