New Recall(s) on 2004 to 2009

Yes the last paragraph told you can apply for the reimbursement. Find out your invoice.
Go ahead.

 

Romad,

I am attaching a file to this post. It is the letter that was sent out by Toyota to the dealers letting them know about the two recalls you are talking about.

To answer your questions with more detail.

Yes, this recall is different than the previous recalls. Yes, the "Inverter Coolant Pump" is another term for "Hybrid Electric Water Pump". Finally, if the part that broke (steering) is the same part that is affected by the latest recall, you should seek reimbursement. Without knowing the actual part #'s of your repair and the part # of the recalled part, it would be best guess. I would suggest you consult with Toyota concerning the question about the reimbursement for your repair.

I hope this helps you and clarifies what is going on. Also I glad to hear you got your letter. I am looking for ours to come in the mail any day now.

Ron

 

Romad,

If I were in your shoes, I would take my car into Toyota, show them the receipts for the bills you paid and ask them is this the same part that is subject to the recall. If they say yes, then it sounds like you should get a refund.

I too am concerned about this recall. I do a lot of driving in the Prius, and I don't want to be on the road at high speed and have the steering go out.

I do understand your concern, and I would imagine there are other's who feel the same way.

Ron

 

what was it like when your steering broke? does anyone know if there have been any accidents or fatalities due to this problem?

 

My Steering history (2004 Prius at 233k miles) is similar to the others documented here:

1. Recall 60c at 61k miles
2. Repaired looseness (clunk when turning which is heard and felt in the steering wheel - 10/2010) in the steering column at 180k miles - $896! which included the Intermediate shaft. I asked Toyota for a refund at that time but was denied over the phone as the new parts (60C) were only warranted for a year.
3. Yesterday at 233k miles I did the current recall and the dealer OKed the Intermediate shaft which I expected as it has been replaced twice now. I have started the process of obtaining a refund

I was asked by Toyota National Customer Relations to send in the some documentation:

1. Proof of ownership - my CT Registration
2. 60C details - not really required but for completeness
3. My dealer receipt for the replacement in 10/2010 showing proof of payment, both the $96 for the diagnostic and the $800 for the repair.
4. A detailed cover letter describing the three times the steering has been an issue.

It is the multiple occurrence of steering column failures to our Prii that triggered this recall. So I am not surprised that there are several of use with the same experience.

JeffD

 

Your failure was more severe since my wife and I noticed the symptoms early and my dealer does keep his repair price more reasonable than the average Toyota dealer (as long as you know enough to avoid the silly add-on maintenance items).

JeffD