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Capistrano Toyota might be honest?

Discussion in 'Gen 3 Prius Main Forum' started by ewxlt66, Jul 20, 2013.

  1. ewxlt66

    ewxlt66 Active Member

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    Vehicle:
    2017 Prius Prime
    Model:
    Prime Plus
    "Maintenance Required" light came on.

    Sticker said maintenance due at 29,061. I was at 29,045 so I figured I'd take it in for an oil change.

    I told the service tech who was checking me in that I'd do my own air and cabin filter... then he began staring at his screen for longer than I'd prefer waiting.

    Finally, he turned to me and said, "You don't need an oil change. You bought it at 24k and it's at 29k. These are 10k oil changes. They did filters before you bought it. You are good to go. See you in 5k."

    Can't believe it! An honest tech!:D

    Anyone else experienced this phenomenon?
     
    #1 ewxlt66, Jul 20, 2013
    JMD likes this.
  2. xliderider

    xliderider Senior Member

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    They should've checked the fluids, brake pads, and rotated the tires though, while they were resetting the maintenance reminder.

    SCH-I535
     
    #2 xliderider, Jul 20, 2013
  3. ewxlt66

    ewxlt66 Active Member

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    I'm not going to pay $29 for a rotation when I can get it done for free elsewhere.

    He taught me how to reset maintenance reminder myself.

    Check brake pads on a Prius with 29k on the dial? Seriously? My 08 Gen II w 113k still has original pads.
     
    #3 ewxlt66, Jul 20, 2013
  4. JMD

    JMD 2012 Prius 4 Solar Roof

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    That is a good dealer. Trusted advisor
     
    #4 JMD, Jul 20, 2013
  5. 2k1Toaster

    2k1Toaster Brand New Prius Batteries

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    Checks are not always checking just for replacements but checking for potential issues. A pad could be misaligned and wearing unevenly, or a brake could be dragging, or who knows what. Although I doubt most dealership techs will go through the trouble of checking thoroughly, they are things that you should probably check yourself.
     
    #5 2k1Toaster, Jul 20, 2013
  6. David Beale

    David Beale Senior Member

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    Military intelligence.
    Honest car dealer.

    There are others. ;)
     
    #6 David Beale, Jul 21, 2013
  7. ewxlt66

    ewxlt66 Active Member

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    Prime Plus
    Jumbo shrimp?
     
    #7 ewxlt66, Jul 21, 2013
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