1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Need To Buy New OEM Hybrid Battery

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by Kay-Kay, Jun 20, 2014.

  1. Kay-Kay

    Kay-Kay Junior Member

    Joined:
    Jun 1, 2014
    40
    2
    0
    Vehicle:
    2005 Prius
    Model:
    N/A
    Hello everyone,
    Our Prius has been in need of a new HV battery for a while now. However, the car is not in the US but in Nigeria and Prius is not being sold by Toyota Nigeria hence the parts are unavailable here.
    So we now need a US vendor where we could buy it and and have it shipped out to our shipping agency in New Jersey for onward forwarding to us.
    The problem now is that the many dealers that we've contacted have always come back to say they aren't authorized to sell to individuals, only dealerships. Some say they are not authorized to ship the battery since its a HazMat.

    Has anyone got an idea on how best to handle this?
    Has anyone bought a new OEM hybrid battery without passing through a dealership?
    Which venors would be willing to ship it out to DIYers and non-dealerships?

    We'll really appreciate. Thank you.

    ..Kay.
     
  2. Easy Rider

    Easy Rider Active Member

    Joined:
    Feb 9, 2014
    982
    210
    0
    Location:
    N. Central Florida
    Vehicle:
    2013 Prius c
    Model:
    Three
    It might be easier to find the nearest dealer on the continent and deal with them.

    I will resist the temptation to comment on taking a car model to a foreign country where there are no dealers.
     
  3. JC91006

    JC91006 Senior Member

    Joined:
    Nov 10, 2013
    16,482
    8,400
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2008 Prius
    Model:
    II
    use the force ER

    SM-N900P ?
     
  4. Former Member 68813

    Former Member 68813 Senior Member

    Joined:
    Oct 3, 2010
    3,524
    981
    8
    Location:
    US
    Vehicle:
    Other Hybrid
    Model:
    N/A
    I'm not going to speculate if the car was imported legally in the first place if you know what I mean.
     
  5. Mike & Flo Adams

    Mike & Flo Adams "God makes the wind. We set the sails."

    Joined:
    Nov 3, 2012
    38
    11
    0
    Location:
    Central Texas
    Vehicle:
    2014 Prius c
    Model:
    Five
    I have never been able to determine why the Internet and public forums bring out the worst in people. It doesn't have to be that way. We could give others the benefit of the doubt, at least. It would seem to be the mature thing to do and it might even help someone.

    M

    Kay,

    Would you please PM me outside of the forum. I believe I have an answer for you. Too long to post here.

    Good evening,

    Mike
     
    #5 Mike & Flo Adams, Jun 21, 2014
    Last edited by a moderator: Jun 21, 2014
    Sugarlandpm, prifahrer and Kay-Kay like this.
  6. Kay-Kay

    Kay-Kay Junior Member

    Joined:
    Jun 1, 2014
    40
    2
    0
    Vehicle:
    2005 Prius
    Model:
    N/A
    I think the Forum rules still state clearly as below:

    "You agree to not use the Service to:
    a. upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable...."

    As such, I am not going to speculate if a "Friendly" Senior Forum Member would want to consciously contravene the very first rule of this priceless forum. No, I will not do that....
     
    Former Member 68813 likes this.
  7. Easy Rider

    Easy Rider Active Member

    Joined:
    Feb 9, 2014
    982
    210
    0
    Location:
    N. Central Florida
    Vehicle:
    2013 Prius c
    Model:
    Three
    OK, so I will violate the rule even further (in your eyes at least): Given your present situation, it would appear that you made a BAD decision somewhere along the way.
    If it is as simple as that, just let it drop. By trying to fend off a couple of perfectly honest comments, you just make the matter look worse. BUT.....the main spirit of the forum is to help others and a BIG part of that is explaining your mistakes so that others reading the story won't do the same thing. We are trying to help YOU with your present problem. In the process, you can provide a little help to the community as a whole by explaining your situation a bit more. Don't you think that is the fair thing to do ?
     
  8. Mike & Flo Adams

    Mike & Flo Adams "God makes the wind. We set the sails."

    Joined:
    Nov 3, 2012
    38
    11
    0
    Location:
    Central Texas
    Vehicle:
    2014 Prius c
    Model:
    Five
    Why would you take the time and use the energy to dress someone down when they are just asking for help? Especially since you have no clue what the facts really are? Who are you, the Prius Chat Police?

    Now you are making up silly stuff like "BIG part of that is explaining your mistakes so that others reading the story won't do the same thing" . You think everyone should come before the "group" , or at least yourself, in some sort of weird confession mode? Truly strange. You can start by listing every mistake you have ever made so all of us plebes can learn from you.

    The only reason you want to "drop" this incident is because you are absolutely out of line and do not have a leg to stand on. You picked a fight for no reason. Why?

    The class thing to do would have been to simply admit you made a mistake (you can start your list with it) and move on. Please, after your confession, you can drop what you started.
     
    #8 Mike & Flo Adams, Jun 21, 2014
    Last edited: Jun 21, 2014
  9. Former Member 68813

    Former Member 68813 Senior Member

    Joined:
    Oct 3, 2010
    3,524
    981
    8
    Location:
    US
    Vehicle:
    Other Hybrid
    Model:
    N/A
    You think correctly.
    But, show me how my post was "unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable".

    The truth is Toyota decided not to import prius to your country. My guess is the battery is not suitable for your climate. Obviously, there are many ways for cars to enter various countries in a gray or black way. I did not say your car was stolen and delivered to you.
     
  10. Tony D

    Tony D Active Member

    Joined:
    Aug 31, 2013
    468
    132
    0
    Location:
    Dublin, Ireland
    Vehicle:
    2008 Prius
    Model:
    N/A
    Who cares how the Prius got to Nigeria? The poster is looking for a battery!

    Would it not be cheaper to get it from another African country, Morocco for example, where the Prius is sold and such parts are available.

    Btw, the decision to sell certain models is not necessarily the decision of Toyota, it may be the importer. Things operate a lot differently in Africa than in other parts of the world.
     
  11. Mike & Flo Adams

    Mike & Flo Adams "God makes the wind. We set the sails."

    Joined:
    Nov 3, 2012
    38
    11
    0
    Location:
    Central Texas
    Vehicle:
    2014 Prius c
    Model:
    Five
    Actually, Friendly Jack, the truth is Toyota does sell Piri and all parts in Nigeria. Official, factory certified outlets. The problem is that all parts are twice as expensive there as, for example, here. Would you like to spend $6K for a traction battery pack, plus installation? That is where the graft and corruption enters the Nigerian food chain. Part of life in Africa. The world is still a big place with vast differences between populations. As beautiful as Africa is and can be in some areas, other areas are filthy, crime ridden, unhealthy, and far below human health and safety standards.

    Your post wasn't one of those terms listed above. It was a smart nice person post that IMPLIED something was up. You IMPLIED that something illegal was going on which would not be unusual for Nigeria but still a prejudicial assumption and implication. It offered no assistance, no solution, nothing positive so one wonders why you posted it at all? Please feel free to elaborate if you wish.
     
  12. Patrick Wong

    Patrick Wong DIY Enthusiast

    Joined:
    Mar 8, 2008
    18,200
    6,474
    0
    Location:
    Green Valley, AZ
    Vehicle:
    2015 Prius
    Model:
    Two
    Looking at the website for the Nigeria distributor, it does not appear that Prius is a model offered for sale there.
    Toyota Nigeria Limited

    I had earlier suggested to the OP that he look into the possibility of purchasing a traction battery from a South Africa Toyota dealer since Prius is sold in that country. Apparently he has decided that option is not feasible.

    I am wondering whether the OP has tried to contact one of the US Toyota dealers that sell parts at a discount over the web. For example, AutoNation Toyota in Houston, Texas sells a new traction battery for $1,942 plus shipping.
    2008 Toyota Prius Parts - AutoNation Toyota Gulf Freeway Parts

    I am not aware of a sales channel to purchase a new traction battery other than via a Toyota dealership. Toyota Motor Sales USA has no reason to allow such a sale to occur and that distributor is the sole source of new Toyota-branded parts in the US.

    New Prius traction batteries are produced by Primearth EV Energy Company in Japan, which is owned by Panasonic and Toyota.
    Development, manufacture, and sale of a hybrid car and the battery for electric vehicles (battery) | Primearth EV Energy Co., Ltd.
     
    #12 Patrick Wong, Jun 21, 2014
    Last edited: Jun 21, 2014
  13. Easy Rider

    Easy Rider Active Member

    Joined:
    Feb 9, 2014
    982
    210
    0
    Location:
    N. Central Florida
    Vehicle:
    2013 Prius c
    Model:
    Three
    You are making a mountain out of a mole hill and I will NOT be dragged into a crap slinging contest, especially not over a perfectly innocent comment that is being blown WAY out of proportion.

    We will let the moderators decide who it is that is out of line.
     
  14. Kay-Kay

    Kay-Kay Junior Member

    Joined:
    Jun 1, 2014
    40
    2
    0
    Vehicle:
    2005 Prius
    Model:
    N/A
    Hello Patrick, I'm always impressed by your helpful tips each and every time. Yea, like you rightly suggested, I did contact Toyota South Africa and was directed to their dealers. Somewhere along the line, I learnt their total cost was going to be in the range of $4,000 or so which was a bit higher for me. So I had to revert to checking around the US online outlets.

    I've made several contacts and got about 3 that gave really good prices of about $3.3-3.4k but would revert to say they aren't authorized to ship it since its classified as a hazardous material. Some said they are only allowed to sell to dealerships and not to individuals- which I clearly understand and accept.

    I've just checked the Auto Nation link you provided- the cost is quite impressive. So, we'll once again go ahead and place the order...hoping this shall be it.

    Once again, thanks everyone for your respective input. This is truly how the PC forum should be - helping each member out of distress, one tip at a time, day by day, all the way...
     
  15. Patrick Wong

    Patrick Wong DIY Enthusiast

    Joined:
    Mar 8, 2008
    18,200
    6,474
    0
    Location:
    Green Valley, AZ
    Vehicle:
    2015 Prius
    Model:
    Two
    Should you find that the Houston Toyota dealer declines to ship the battery to New Jersey, then I suggest that you consider one or more of the following:

    1. See if your NJ shipping agency can purchase the battery from a local dealer in New Jersey and pick it up from the dealership for you
    2. See if the Toyota Nigeria dealer can special order a traction battery from Japan for you, this may be as costly as the South Africa alternative
    3. Consider purchasing a used traction battery from a US eBay seller and having it shipped to your NJ shipping agency. Most eBay sellers expect to ship the products offered for sale.

    Unfortunately you have little or no recourse if it turns out the battery has a problem, should you purchase via alternatives 1 and 3... Most sellers are not going to be interested in accepting a warranty claim if their product has been shipped across the world, they have no control over how the product has been handled, its storage conditions, etc etc.
     
  16. JC91006

    JC91006 Senior Member

    Joined:
    Nov 10, 2013
    16,482
    8,400
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2008 Prius
    Model:
    II
    The online prices at Toyota require you to return your core or they will charge you $1350 for the core. In your situation, it would be best to buy from someone that doesn't require you to return the core

    SM-N900P ?
     
  17. Former Member 68813

    Former Member 68813 Senior Member

    Joined:
    Oct 3, 2010
    3,524
    981
    8
    Location:
    US
    Vehicle:
    Other Hybrid
    Model:
    N/A
    This is not what the OP said. I don't have any first hand knowledge what is and what is not officially sold in Nigeria. All I know Wiki states that prius is sold in 80 countries. That leaves a lot of them out.
     
  18. Kay-Kay

    Kay-Kay Junior Member

    Joined:
    Jun 1, 2014
    40
    2
    0
    Vehicle:
    2005 Prius
    Model:
    N/A
    Hello JC, I don't mind the extra core cost as this is quite refundable- I could easily have mine shipped out to them after the new one has been installed and have the $1.35k back. Worse case scenerio: I could take along the core with me when visiting Tx and have it mailed out to them. So, in essence I really do prefer the guys that offer the extra (refundable) core cost as it then makes the net cost of the battery lower than that offered by the guys that do not require the core returned. Well, just my thoughts...

    I've written to the Houston guys about having the battery picked up from their location. Awaiting their response.

    On New Jersey, anyone got a link for any NJ dealer we could buy from? Would really appreciate that- to start checking up while awaiting response from the Houston guys.

    On Toyota Nigeria dealership, I actually initiated the first search with them whe the problem started and that was where they said they do not carry the Prius parts but would get back to me later... That hasn't yet happened... or maybe I just didn't follow up enough but, as you rightly guessed, their cost would most likely be much more than what I'd have paid if buying it myself.

    On buying a used one off ebay...it's actually an option I would try to keep away from- in view of reliability concerns and if it has a problem, the challenges of sending back (assuming its on warranty) would be cumbersome. So, that's why we'd prefer to go for a new one- where relaibility is assured, at least to a much higher extent. Nevertheless, IF all efforts to get a new one fails, we could (reluctantly) start to look in this direction or check out the remanuf. ones.
     
    #18 Kay-Kay, Jun 22, 2014
    Last edited by a moderator: Jun 22, 2014
  19. 2k1Toaster

    2k1Toaster Brand New Prius Batteries

    Joined:
    Feb 14, 2010
    6,035
    3,855
    0
    Location:
    Rocky Mountains
    Vehicle:
    2006 Prius
    Model:
    Three
    You had asked about shipping batteries. Most of the hub-bub is about lithium batteries since those are the most common and very high in density. The Prius is NiMh. So with the Prius battery you just have to make sure that you pack it in such a way that there is no "dangerous evolution of heat", damage to the terminals, or short circuits. Basically just wrap it in a giant ESD bag, and then go around it in some plastic wrap and bubble wrap and that's about all you need. Also since its DC potential is greater than 9V, you need to mark every box and customs document as "non-restricted" to get it out of the USA.

    I have shipped things to Africa before and most of my troubles have been in customs once it gets to the continent. Something sufficiently expensive looking like a nice big heavy box seems to go "missing" more often than not.

    You say that your whole pack needs to be replaced, but have you checked the individual cells? You might get away with only replacing a couple cells, and those would be easier to get in and out of the country I would guess.
     
    SageBrush likes this.
  20. Kay-Kay

    Kay-Kay Junior Member

    Joined:
    Jun 1, 2014
    40
    2
    0
    Vehicle:
    2005 Prius
    Model:
    N/A
    Thank for the tips on packaging the battery. This shall be really helpful when returning the core. However, I think my shipping agency shall take all the headaches of packaging and having it sail across to me. They said they do handle hazardous materials so I trust they'll know how best to take care of this- while I shall handle the core return hassles using your tips above.

    On checking the individual cells, no, I haven't done that. But the diagnostics had indicated (I think) 2 or 3 cells that had issues. Where I am, the workshops do not have the facilities for hybrid cell checks and repairs. Besides, considering the age of the car, its possible other cells 'll soon be having similar issues - which I'm not ready to face every now and then-hence the decision to change the entire pack. Anyway, thanks a lot, 'Toaster for those tips.