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Another Walmart oil overfill, Toyota is hinting at new ICE

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by PensacolaPrius, Aug 15, 2014.

  1. PensacolaPrius

    PensacolaPrius Junior Member

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    So I took my 2006 Gen II prius with 185k to Walmart for an oil change, Ive done this at the same Walmart for 4 years with both my and my wife's 2011 genIII Prius. I request mobile one 5/30 and in the past they have always used individual Qrt's of oil and given me back half of the 4th qt in the mobile one container in a clear platic bag. Last oil change (the one before this one) they told me they had mobile 1 5/30 in bulk now and it was cheaper to do it that way, I said fine. Ok so I get the oil changed 3 days ago and I guess they used bulk mobile 1 again because I did not get back a any oil. I drive the 5 miles home, down hill almost all the way. The next afternoon I went to go shopping and jumped on the interstate for about 6 miles @ about 70 mph, then on secondary roads, after rising a steep grade and level off doing about 30 mph I noticed the red triangle of death, then realized I had no acceleration, I pulled off the side of the road and noticed the ICE was not running. Tried starting it and it did start idled as smooth as usual and go into gear but no acceleration, crawled about 4' and the ICE quit. I checked the traction battery on the display it was down to the last purple bar. I looked over the car and checked the fluids all good, oil was a little high. Pushed the car into a parking space, called a friend for a ride home and picked up some tools and my scanner, got on my scooter and went back to the Prius. Put the scanner on it and came up with P3190. So I googled it and did some reading. Noticed several posts about oil overfills and Walmart, I was caught off guard by these, never herd of oil overfill causing an engine that seems to be running fine just shut down. I checked the oil again and it was about 3/8" over the high mark now. I decided to call it a night and lock up the car and go home.

    That night I called Walmart and ask for the automotive MGR, told him what was happening and what I had read and observed, I told him I'd like to have it towed home so I could inspect the throttle body for oil and if found clean the throttle body and clean it. If that was the issue I'd bring him some photo's and the tow bill. He considered that and said he would prefer I have it towed to a Toyota shop and if the problem was diagnosed faulting a overfill Walmart would pay for the tow and the repair.

    The next morning I decided I'd just take some tools and throttle body cleaner and do it myself as I thought it would be well within my abilities to fix this, then I read where the same problem ended up causing another prius owner's car traction battery to fail from deep discharge. That gave me some pause but I carried on and purchased the cleaner and when to the car. I then cleared the code and tried to restart the car, it started but now would only go into neutral and would not accelerate. Started to get a little worried about what I had read earlier and decided to call Toyota and have them come get it, this way if things went south it would all be documented by certified mechanics my risk would be limited to Toyota saying it was not caused by the overfill and the tow and diagnosis costs would be mine. So I called them and the came and got the car.

    I went to the dealer and spoke to the service writer, he was familiar with the problem and said they would check it out and call be before the end of the day....That did not happen.

    Little bit after noon I called the service writer and he said they had looked at it briefly that evening and saw oil in the throttle body, also noted the overfill. He said they could not get it to start and then he dropped this little bit of info. He said they have had to replace the entire ICE due to this problem, did one just a week ago due to a Walmart overfill, they would get more into it this after noon and they would call me latter today....that did not happen. So I'll call them tomorrow but its inconceivable to me that maybe an extra 1/2 qt of the spec oil driven maybe 12 miles could total a ICE, especially when it seemed it showed no signs of problem, idled fine but seemed to be limited and shut down by the ECU.

    While I'd be OK with a new ICE and all that comes with it, I'm not comfortable with anyone getting shafted for this even if it's the largest retailer in the world, fair is fair and that's what I want for everyone involved, lord knows I've made worse mistakes in my businesses and appreciate they be rectified honestly. I'll call them tomorrow and see what's up and post an update.
     
  2. KK6PD

    KK6PD _ . _ . / _ _ . _

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    A new ICE, that works for me. If they threw in the traction battery Jackpot!
    A new ICE has got to cost thousands, thankfully a precedent was set and they will cover you too!
    Let us know what happens!
     
  3. bisco

    bisco cookie crumbler

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    toyota has overfilled all 3 of my pri by a half quart at every oil change and it's never been a problem. i've never had 185,000 miles or driven 70 mph though, so maybe that has something to do with it.
     
  4. Robert Holt

    Robert Holt Senior Member

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    Could the overfilled oil have foamed due to the high rpms at 70mph and thus blown into odd places on the ICE? Just guessing but I have heard of that happening in the old days-oil foam would appear in the breather cap, and I think seals were often blown out resulting in crankcase leaks.
     
  5. Mendel Leisk

    Mendel Leisk Senior Member

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    Have you had the inverter recall?

    My 2 cents: it's very improbable a 3/8" oil overfill would shut you down.
     
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  6. uart

    uart Senior Member

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    Yeah mostly you'd just end up with oil messing up the throttle body, but there can be more serious results in some cases. With a really bad overfill some engines can get breather passages blocked. So you get like an air locked pocket in the sump that can get pressurised from blowby gases and blow out the main seals.

    Also if the oil gets really badly foamed up you can end up pumping mostly air (most of the foam is air). So ironically an oil overfill can actually lead to a kind of oil starvation.

    The Prius can be a bit misleading here. The electric motor (MG1) will crank the engine nice and fast, what may seem like a good smooth idle, even when the engine isn't firing properly. Eventually it will work out that the engine isn't delivering power and give up and throw a code.
     
    #6 uart, Aug 16, 2014
    Last edited: Aug 16, 2014
  7. MSA14

    MSA14 Junior Member

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    Oil starvation isn't going to immediately "shut you down" like that. Oil starvation would have probably caused severe knocking from connecting rods and probably a cloud of smoke behind you as the piston rings run dry. This has been my personal experience with oil starvation with one of my track cars.

    MG1 being able to crank the engine means the engine isn't seized yet.

    There must be another issue causing it not to start. Unless your engine was making all sorts of racket before it shut down, it's more likely it's a component supporting the engine that has failed.

    How do you check for spark in a prius since we can't really "crank" the engine?
     
  8. uart

    uart Senior Member

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    Let me clarify that I'm pretty sure that the OP's problem is simply one of the throttle body being fouled by the oil. My comments above were in response to a specific question by the OP of what *other* ways could an oil overfill (hypothetically) cause more severe engine damage.
     
    #8 uart, Aug 16, 2014
    Last edited: Aug 16, 2014
  9. Patrick Wong

    Patrick Wong DIY Enthusiast

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    ??

    You can crank the engine by attempting to start. MG1 will spin the engine. If you have removed an igniter, you can install a plug into the igniter, ground the plug threads, and see if the plug sparks or not.
     
  10. PensacolaPrius

    PensacolaPrius Junior Member

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    UPDATE- 08/16/14
    So I call the dealership talk to the service writer, he said that the lead tech has yet to get back to him and he's not working today but that they will most likely have to contact the manufacture to get approval for a engine (ICE) replacement..... I really feel as if they are building this case for a new ICE with little work being done to really find the problem, and again I think its as simple as the throttle body needing to be cleaned, at least that's where I think they would start. I'm pretty sure the ECU was responsible for shutdown, did not feel or here and vib, knock, hesitation. Could be the butterfly was stuck too. As the car is fly by wire on the throttle either could be possible, I guess I should have reached down and tried to advance the butterfly on the outside spring to see.

    I've overfilled one of my motorcycles before when I was in a rush to get to a rally. We were cutting up and racing the 3's in the Texas Hill Country, I was pushing it hard, looking in the mirror I noticed I had become the misquote control, white smoke for as far as I could see behind me. Figured out what I'd done. The oil had foamed, backed up the PVC and into the throttle body. I sprayed down the throttle body with carb cleaner, put some new plugs in, adjusted the oil level and never had a problem. I just cant see such an occurrence doing anything but causing plugs and sensors to foul, ok maybe a clogged passage or hose, but I even doubt that.

    Getting ready to be deployed to Michigan for the floods with FEMA as soon as the Pres. declares it, probably early next week so sure would like to get a handle on this b-4 I leave, I usually drive my Prius to these deployments but even if they called me today and said it was done I don't think it would be wise to drive 1000 miles into a disaster area with a unproven repair, so lets see I'm probably going to Detroit, any one know where I can rent on of these? INTERIM ARMORED VEHICLE (IAV) - FY01 Activity
     
  11. uart

    uart Senior Member

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    I'd definitely want to make them pin it down to a *specific* problem with the engine before letting them change it out. Wallmart's insurance might challenge it and refuse to pay if they feel the engine was replaced unnecessarily.

    BTW. Which dealer is it?
     
  12. Mendel Leisk

    Mendel Leisk Senior Member

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    If they're applying heart surgery for a hangnail, hopefully it's not "out of the pan and in to the fire".
     
  13. Beachnut

    Beachnut Member

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    Our 2010 Honda was over filled with oil on a oil change, it smoked on acceleration, they drained some off and it was fine. Our 2013 Dodge Dart had its first oil change done at the Dodge dealer,, they WAY overfilled it, but it did not smoke. Drove it 250 miles that way, got gas, calculated mpg at the pump, and it was getting 13 mpg when usual was 22-25 mpg, (which was still real poor for a 1.4L Turbo engine!). Checked the dip stick at the gas station and had a cow right there when I saw it was like 1" over full on the dip stick! Took it back to the shop, they drained off the excess, hardly even apologized, said "yes, it was just a little over full", and I never went back to that Dealer again! Again, the WAY over full oil, did not seem to effect it, but we had to lemon law it for so many other problems later on anyway! If you ever find an overfull oil condition after someone did an oil change, I would highly recommend taking photo's for proof! Roll the dip stick on some dry paper, or card board as clean oil is so hard to see,, oh, here, like this below. Don't know why it show's the photo, upside down, but you get the picture...

    20130506_190307.jpg
     
  14. Mr.Electric

    Mr.Electric Member

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    The throttle body doesn't foul the mass air flow sensor gets clogged. If you suspect it is oil over fill try this trick to get a quick definite answer: unplug the maf sensor. The computer sees a disconnected maf and runs off assumed values . Now try to start the car. If it starts but runs rough the maf was clogged with oil. Clean the maf with carb cleaner or replace it with a new one.
     
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  15. Former Member 68813

    Former Member 68813 Senior Member

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    This is a very fishy story. I don't see how overfill killed the engine completely. The dealership is anxious to replace the engine to make $$$$, but what if walmart refuses to pay? What are the ECU codes? I would look for a 2nd opinion. What a mess!
     
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  16. Former Member 68813

    Former Member 68813 Senior Member

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    OK, I missed the part about the code. I googled that too and came up with this known issue of no start with oil overfill in gen 1: Letter from Toyota on P3190 P3191 and P3101 & code 204 & 205 - Toyota Prius Forum : Prius Online Toyota Forums

    All that needed to be done was to clean the intake from the accumulated oil.

    But, if the oil ingression happened suddenly at high speed driving, I guess it could have hydro-locked the engine and killed it. You need to talk to the dealer people and ask more questions why new engine is needed and what if they cleaned the intake first.

    Looks like we have a huge epidemic of oil overfills. It hasn't happened to my prius, but I had that problem with my RAV4 every time it was serviced by a dealership.
     
  17. PensacolaPrius

    PensacolaPrius Junior Member

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    Not to name names but they are the only one's in Pensacola
     
  18. Beachnut

    Beachnut Member

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    Hopefully everyone reading this thread has gotten the importance of checking your dip stick -->Right After an oil change, before you drive away!!! The service shops always have the lowest paid, "grease monkey", doing all the oil changes. Rarely is it even a certified tech doing that job.
     
  19. The Electric Me

    The Electric Me Go Speed Go!

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    I would just communicate more directly with the Toyota service department.

    It doesn't have to be "negative" or combative, but I'd just be honest.

    Tell em, you'd rather NOT change the whole ICE out, for the oil being overfilled, if at all possible.

    Ask them to explain in full detail WHY and HOW an oil overfill has resulted in such a short time, into total and irreversible engine failure.

    Their working on YOUR vehicle, you have a right to know these things and be the primary person approving whatever work get's done.
     
  20. MSA14

    MSA14 Junior Member

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    Are you speaking about during initial warm-up? Didn't think about that.

    I guess you could also do test it by force charging.

    I was mainly curious how it was performed.