Gen 2 (2009 Prius) - Noise Question

If the heater is working and there are no warning lights, you could wait till you get one and have it fine "possibly" covered under warranty.

But you don't need to spend money to diagnose this problem, it's the valve noise

 

since you have the coolant already, yes open the radiator cap and make sure it's full. Do this in the morning so your engine won't be hot.

I would think the repair would be around $500, if you wish to take this up with Toyota.

 

That sound is not caused by the engine water pump and belt. When you pick up the car, have them sign a paper stating if that is not that cause, they'll rediagnose the problem and fix it at no charge. They are adding coolant when this repair is done, same thing you were going to do to possibly fix the problem

$770 for that water pump and belt is highway robbery. The pump cost $65 and takes an hour to replace. Most dealers charge under $500 for that service and that's expensive!

 

for 1 65 buck part, 1 hour labor, 5 minutes to stick on a brake peddle albeit, they'll prob stick ya 25 bucks for $1 rubber and charge ya 1/2 hour to do it too. When you pick up your car, before paying for the heist, wear a body armored protective suit, just incase they shoot while robbing you. [wink]

 

They most likely charge for labor for the water pump and labor for the putting on the belt. There shouldn't be any labor on the belt as that has to come off before they put the water pump on. The belt should only be a part charge and no labor charge.

Unfortunately this is all too common with women going in for service

 

I would bring it back to the dealer and have them address the correct problem......without charge.

 

Your price for the service they performed, $770 plus additional 15% off, total $655 plus whatever shop fees is on the high side. Most dealers will charge around $500-$550 for what the service you did. But all dealers charge different prices, your dealer is definately on the high side.

But that's not the point, they didn't even address your concern, which was the 3 way valve problem making that noise. It's like going to the doctor for an eye infection and they treated you by giving you a flu shot.

 

Ooooh, oil change, brakes pads and all........well then you got a deal (kinda since it's a dealer service). You didn't mention the brake service

 

You would have to stand firm and insist that done at no charge (possibly give in to paying for parts), it's the problem you wanted resolved when you went to them. They didn't resolve the problem with their wrong diagnosis.

 

lol, Mon-Fri, 9 -5pm. I have nothing else to do at work.