1. Attachments are working again! Check out this thread for more details and to report any other bugs.

07 prius will not start

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by Dan deroehn, Dec 20, 2015.

  1. Dan deroehn

    Dan deroehn New Member

    Joined:
    Dec 20, 2015
    10
    1
    0
    Location:
    Connecticut
    Vehicle:
    2007 Prius
    Model:
    ----USA----
    Hi so I'm new and I have an issue.... a big issue.
    My 07 prius won't start. So the story...

    About 3 days ago I got a warning that said something like "caution the transmission p auto lock mechanism is abnormal. Park your car on a flat surface and engage the parking brake fully" I figured because I was having a fuse issue with the headlights that when I fixed those I threw the computer a little out of wack. So I did what you would do on any car. I disconnected the battery so it could restart itself.

    Now the real issue. After I re-connected the battery back I went to go start my car. So I got in, put the key in its slot, put my foot on the brake and pushed the power button and..... nothing happened. And when I say nothing I mean nothing . No noise, no lights, absolutely nothing. So I tried again and again and again in every fation I could look up that had something to do with starting. I rechecked the connection on the battery, they are good. I check is the battery had power. It has 12.46 volts. The headlights still work, the hazards still work, the interior lights still work. But nothing happens when you push the button. The only light on the dash that works is the open door light. This in the only light on the dash. Non of the fuses are blown I check every single one in the car. Non of the wires are loose. There is no reason I know of for the car not to start.

    So I'm stumped. I have fixed a lot of cars I'm my short life and nothing has ever been as hard as trying to start a prius. So what do I do, what do I check, where do I go. Because I have nothing left in my arsenal.

    Thank you in advance for any help because right now any help is better then what I have.

    -dan
     
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    109,401
    49,735
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    welcome! how many miles on her?

    how old is the 12 volt? did you measure it, stone cold with the car off, at the terminals or under hood jump point?
     
  3. Dan deroehn

    Dan deroehn New Member

    Joined:
    Dec 20, 2015
    10
    1
    0
    Location:
    Connecticut
    Vehicle:
    2007 Prius
    Model:
    ----USA----
    So update. My fiance randomly comes outside and says some giberous she doesn't usually understand about cars and sticks a fuse in a spot call p con main. There was nothing in this fuse before so I never thought anything of it. Once she stuck the fuse in and I pushed the power button and all the lights on the dash came on, the car was beeping because of an open door everything worked as usual until the gas engine didn't turn on. Also the causion warning from before went away. P can main is a parently the parking control and transmisson. So that solves the warning message.

    There's still a problem though the gas engine doesn't turn on.

    153,000ish
     
    #3 Dan deroehn, Dec 20, 2015
    Last edited by a moderator: Dec 20, 2015
  4. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    109,401
    49,735
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    okay, see my edit.
     
  5. Dan deroehn

    Dan deroehn New Member

    Joined:
    Dec 20, 2015
    10
    1
    0
    Location:
    Connecticut
    Vehicle:
    2007 Prius
    Model:
    ----USA----
    From what I know the 12 v is original and yes we tested from both areas and got the same reading
     
  6. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    109,401
    49,735
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    it's a bit low. try charging it or hooking up a jumper from another car to see if you can make it ready. be careful not to cross polarize the connection, under hood is best, make sure you contact the side of the jump point that is metal.

    either way, after 8 years, the battery should be replaced. if it's not the problem now, it will be soon, and may leave you stranded.
     
  7. Dan deroehn

    Dan deroehn New Member

    Joined:
    Dec 20, 2015
    10
    1
    0
    Location:
    Connecticut
    Vehicle:
    2007 Prius
    Model:
    ----USA----
    Do you think then the batter is what is causing the gas engine to not start or is that another problem entirely?
     
  8. JC91006

    JC91006 Senior Member

    Joined:
    Nov 10, 2013
    16,496
    8,406
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2008 Prius
    Model:
    II
    Any battery reading above 12v should be ok to start the car, no need to jump start. Can you get the car to Ready Mode?

    If the battery is still the original battery, you should go and change it out before you have issues. Right now if you can get a 12v or higher reading, it's not your problem.

    Did you mess with any other connections? Maybe the hv battery orange connector?
     
  9. Dan deroehn

    Dan deroehn New Member

    Joined:
    Dec 20, 2015
    10
    1
    0
    Location:
    Connecticut
    Vehicle:
    2007 Prius
    Model:
    ----USA----
    We took out the orenge connector on the side of the big battery to make sure that fuse wasn't blown after we had already had these issues. The car now goes into ready mode but will not start the gas engine and will not drive under the electric power.
     
  10. JC91006

    JC91006 Senior Member

    Joined:
    Nov 10, 2013
    16,496
    8,406
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2008 Prius
    Model:
    II
    Can you try to reconnect the orange plug again? You have to push down on the plug to "lock" it in place. Here's an image

    upload_2015-12-20_9-23-12.jpeg

    After you do that, disconnect the 12v negative for a few seconds to reset the car. Then try starting the car again.
     
  11. 3prongpaul

    3prongpaul Hybrid Shop Owner, worked on 100's of Prius's

    Joined:
    Jul 18, 2010
    954
    722
    1
    Location:
    Boulder Hybids, Boulder, CO
    Vehicle:
    2006 Prius
    Model:
    N/A
    Orange plug has to be pressed DOWN as final step. Car should then "READY up" on 2nd try if you disturbed orange plug. Also, you sure there is gas in the fuel tank?
     
    #11 3prongpaul, Dec 20, 2015
    Last edited: Dec 20, 2015
  12. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    109,401
    49,735
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    the 12 volt makes the car ready, boots the computers, closes the relays. the hybrid battery starts the engine and provides electric propulsion.
     
    Dan deroehn likes this.
  13. Patrick Wong

    Patrick Wong DIY Enthusiast

    Joined:
    Mar 8, 2008
    18,200
    6,479
    0
    Location:
    Green Valley, AZ
    Vehicle:
    2015 Prius
    Model:
    Two
    What other fuses did your fiancee remove and not tell you about?

    What warning lights appear on the dashboard? Any warning messages on the MFD? Take sharp photos and post.

    Also, it is time for you to retrieve the diagnostic trouble codes so that you will have a clue about what is wrong with the car. Get Mini VCI for that purpose.
     
  14. Dan deroehn

    Dan deroehn New Member

    Joined:
    Dec 20, 2015
    10
    1
    0
    Location:
    Connecticut
    Vehicle:
    2007 Prius
    Model:
    ----USA----

    The orange plug is pushed down all the way. I disconnected the negative and still the gas engine is not starting.


    Yes I am positive there is gas in the tank. Even if there wasn't should the engine at least try to start and then die?

    She didn't do anything else. I don't think she would anyways because now i have to drive her car and she doesn't like me driving her car.
    All of the warning lights appear that would normally appear during a normal startup The only light that is on that should not be is the giant red triangle with the "!" in it. which I believe is telling me there is something wrong. I would love to take photos for you but the car has been towed to the dealership to get the diagnostic done. They do it for free and I do not have the means of running all of the tests. There are two warnings on the MFD one is a yellow triangle with an "!" in it the other is the same red car symbol with the "!" in it that you get when you turn off the traction control off, except unlike the traction control it is a solid light. It is not flashing.
     
  15. Patrick Wong

    Patrick Wong DIY Enthusiast

    Joined:
    Mar 8, 2008
    18,200
    6,479
    0
    Location:
    Green Valley, AZ
    Vehicle:
    2015 Prius
    Model:
    Two
    I think your car has one or both of the following problems:

    1. The 12V battery is bad regardless of the voltage measurement you took
    2. The car actually has a serious hybrid drivetrain problem, manifested by the MFD red car symbol with superimposed !.

    The presence of 1 can cause the ECUs to log spurious fault codes, hence the group encouraging you to make sure the 12V battery is in good condition. Pls let us know what diagnosis is reached by your dealer tech.
     
  16. JC91006

    JC91006 Senior Member

    Joined:
    Nov 10, 2013
    16,496
    8,406
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2008 Prius
    Model:
    II
    If this car somehow ran out of gas, you would need to put in around 3 - 5 gallons before the car will start. I would lean towards 5 gallons
     
  17. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    109,401
    49,735
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    the computer probably senses low gas and prevents the battery from trying to start the ice.
     
  18. Dan deroehn

    Dan deroehn New Member

    Joined:
    Dec 20, 2015
    10
    1
    0
    Location:
    Connecticut
    Vehicle:
    2007 Prius
    Model:
    ----USA----

    I will definitely let everyone know what the dealer says is going on.

    What type of stupid design of a car doesn't let you start the car with less than 5 gallons of gas in it. If I want to start my car with one gallon I should be allowed to. Does the computer actually register how much gas is in the car and if there's a less than amount that it likes prevents the car from turning on? Because that sounds like it could pose a safety hazard just like the ABS shutting off all power to the wheel in which is spinning which I have experienced on multiple occasions.



    The dealer is looking at the car at 1:15 p.m. Eastern time today I'm not sure when they will get back to me but it will most likely be in the afternoon or tomorrow I will be glad to let you all know when I find out.

    Thank you for all the help you all have given me thus far. I'm glad there are people who actually know what they are they are talking about to help me.
     
  19. Patrick Wong

    Patrick Wong DIY Enthusiast

    Joined:
    Mar 8, 2008
    18,200
    6,479
    0
    Location:
    Green Valley, AZ
    Vehicle:
    2015 Prius
    Model:
    Two
    IF you had run out of fuel, the HV ECU will not allow a restart until fuel has been added to protect the traction battery. It may be necessary to add 4 gallons at one time before the fuel gauge will register the addition. Hence the suggestion about adding adequate fuel. If you did not run out, then no worries.
     
  20. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    109,401
    49,735
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    the car will run until it's basically out of fuel. but if you try to start it after it is out of fuel, it (may) prevent you from trying, so you don't run down the hybrid battery to a damaging level.

    to start it from an out of fuel situation, you must put in at least 2 gallons, sometimes more, to get the fuel sensor to register in the computer, allowing it to turn over the engine.
     
    valde3 likes this.