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Passenger door lock issue help needed

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by Markee, Apr 30, 2016.

  1. Markee

    Markee Member

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    Had a small fender bender and just got my 2013 Gen4 back from body shop
    and noticed my passenger door is not opening with the smart lock when I touch the passenger side handle or when I double press the smart key
    I did go into setting and setup 4 door open but still not working

    Is there some other possible setting I'm missing ?
     
    #1 Markee, Apr 30, 2016
  2. RRxing

    RRxing Senior Member

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    Depends on where the fender bended. Could just be a loose connection...
     
    #2 RRxing, Apr 30, 2016
  3. frodoz737

    frodoz737 Top Wrench

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    Return it to the Body Shop and make them fix it. Regardless who is paying the bill, it's their job to repair the vehicle.
     
    #3 frodoz737, Apr 30, 2016
  4. JC91006

    JC91006 Senior Member

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    If you can take off the door panel, check to see if all the wires are connected

    SM-N900P ?
     
    #4 JC91006, Apr 30, 2016
  5. frodoz737

    frodoz737 Top Wrench

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    One could, but why? The repairs paid for are not complete.
     
    #5 frodoz737, Apr 30, 2016
  6. JC91006

    JC91006 Senior Member

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    It only takes a few minutes, saves going to the shop and having to drop it off.

    SM-N900P ?
     
    #6 JC91006, Apr 30, 2016
  7. frodoz737

    frodoz737 Top Wrench

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    Being a Mechanic, I am paid to fix...so I fix., but if I pay someone else to fix something, they fix it. ;)

    To each their own.
     
    #7 frodoz737, Apr 30, 2016
    Rebound likes this.
  8. Markee

    Markee Member

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    The repairs were done at what the insurance calls there Concierge or preferred body shop so it carries a life time warranty
    So having it fixed is not a problem just its annoying the place is not close so having to go back there and wait or drop the vehicle is a major hassle
    so i posted here hoping it was just setting some simple fix I missed
     
    #8 Markee, Apr 30, 2016
    Last edited: Apr 30, 2016
  9. JC91006

    JC91006 Senior Member

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    I had a similar situation when my minivan went into the shop, they forgot to put back 3 bolts by the fender liner. Instead of driving 20 miles, I just bought 3 bolts online and installed them. Cost was about $5 but it would've been the same going 20 miles and back.
     
    #9 JC91006, Apr 30, 2016
  10. Rebound

    Rebound Senior Member

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    It's really easy to pop off the door panel. You don't need any tools except a Philips. YouTube search for Prius speaker install should show you someone removing a door panel. Most likely, they didn't firmly reattach the wire connector near the door handle.
     
    #10 Rebound, May 1, 2016
    Markee likes this.
  11. Markee

    Markee Member

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    I'll try that anything better then wasting my day bring the car back there and waiting around all day

    On second thought i don't think they had to take off the passenger door panel the damage was front bumper and passenger side front fender the passenger door was totally unaffected
    is there another plug in under the hood that maybe loose i could look for ?
     
    #11 Markee, May 1, 2016
    Last edited: May 1, 2016
  12. JC91006

    JC91006 Senior Member

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    The wiring for the door plugs in on the kick panel on the passenger side. Maybe they had to move those wires when they replaced the fender? I would check that kick panel area first.
     
    #12 JC91006, May 2, 2016
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  13. Markee

    Markee Member

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    When you say kick panel where exactly do you mean ?
     
    #13 Markee, May 2, 2016
  14. JC91006

    JC91006 Senior Member

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    When you sit down on the passenger seat, it's the panel to the right of your right foot. It's just a cover that's covering all the wires for the door. The picture attached is the kick panel......of a mustang.

    http://1.cdn.lib.americanmuscle.com/files/simco-twin-gauge-pod-06.jpg
     
    #14 JC91006, May 2, 2016
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