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Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by bshef, Nov 5, 2016.

  1. bshef

    bshef Active Member

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    Location:
    OC So. Calif.
    Vehicle:
    2005 Prius
    Model:
    II
    05 hybrid pack appears dead...P0A80....@ toy of Huntington Beach they want $130 diagnostic....writer tells me toy USA does not have a good will program. I called toy USA and lady took all my info (vin, name $ no,) asked me to call her back when I had codes from dealer.

    Posted via the PriusChat mobile app.
     
    #1 bshef, Nov 5, 2016
  2. bisco

    bisco cookie crumbler

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    welcome and congrats! may i ask if you have a relationship with this dealer, as far as purchases, and or service?

    how many miles on her?
     
    #2 bisco, Nov 5, 2016
    bshef likes this.
  3. bshef

    bshef Active Member

    Joined:
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    Vehicle:
    2005 Prius
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    II
    Not much..In 11 years ....I've only had it here a couple times for small issues and maybe couple recall items.


    156k......

    SM-N910V ?
     
    #3 bshef, Nov 5, 2016
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  4. bisco

    bisco cookie crumbler

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    thanks, all the best with your goodwill request, please keep us posted!(y)
     
    #4 bisco, Nov 5, 2016
  5. bshef

    bshef Active Member

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    WOW....I'm super impressed.
    Toyota covering over half my cost on dead hybrid pack almost 2 years out of warranty.
    They really took care of me.
    Thanks for this thread....I would've never even thought to ask.
     
    #5 bshef, Nov 7, 2016
    Last edited: Nov 7, 2016
    Bluegrassman, Mendel Leisk, fotomoto and 3 others like this.
  6. bisco

    bisco cookie crumbler

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    congrats! how much does that come to? how are you gonna explain this to the writer?:p
     
    #6 bisco, Nov 7, 2016
    Mendel Leisk and bshef like this.
  7. bshef

    bshef Active Member

    Joined:
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    Location:
    OC So. Calif.
    Vehicle:
    2005 Prius
    Model:
    II
    The Service writers manager.... was brought in pretty early during the Goodwill discussion, so they were completely aware of the deal.....
    When I spoke to my Toyota USA rep "after" they shared the good news with me ....I asked him how they feel about us sharing the news. He asked me to refrain from sharing particulars explaining that each case is individually vetted and their goodwill decisions take into account many different factors so no two are necessarily the same.
     
    #7 bshef, Nov 7, 2016
    bisco and Mendel Leisk like this.
  8. ericbecky

    ericbecky Hybrid Battery Hero

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    I think you have the ability to share some general details.

    This site just saved you $1,000 or more.

    Kind of bad form not to report back.
     
    #8 ericbecky, Nov 8, 2016
    Bluegrassman likes this.
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