1. Attachments are working again! Check out this thread for more details and to report any other bugs.

ICE comes on anyway

Discussion in 'Prime Main Forum (2017-2022)' started by priuscatprimeguy, Feb 26, 2017.

  1. priuscatprimeguy

    priuscatprimeguy Senior Member

    Joined:
    Nov 1, 2016
    2,730
    2,638
    0
    Location:
    Farmington Hills, Michigan
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    It doesn't matter what I do, climate prep, traction battery warmer, ICE always kicks in if speed exceeds 25 mph and outside temperature is 40 or below

    Posted via the PriusChat mobile app.
     
    Arctic_White likes this.
  2. jadziasman

    jadziasman Prius owner emeritus

    Joined:
    Jan 17, 2011
    1,355
    486
    0
    Location:
    District 6
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    If you wanted all season electric propulsion, you should have bought a BEV. You made the right choice with a PHEV though. Learn to live with its "limitations".
     
  3. mr88cet

    mr88cet Senior Member

    Joined:
    Sep 9, 2008
    2,306
    1,328
    0
    Location:
    Austin, TX
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Maybe if you don't turn on the heater or front defroster, the ICE won't turn on. At that low a temperature, I'm not all that surprised it would turn on.


    iPhone ? Pro
     
  4. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    107,571
    48,862
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    the engine should not come on if you are doing it right, as reported by many others here.

    1) are you in ev mode?

    2) is the front defroster off? (not sure if this applies to prime)

    3) any downhills on the way that would use ice to burn off regen?

    i couldn't keep the engine off on my test drive, but i have been told i didn't have enough ev miles.:rolleyes:

    my pip engine rarely comes on all winter, if i operate it correctly, prime has to be better, i'm sure.
     
  5. Lee Jay

    Lee Jay Senior Member

    Joined:
    Jun 25, 2009
    5,850
    4,017
    0
    Location:
    Westminster, Colorado
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    On one of my test drives the temp was 34F and I had to use CHG mode to get some Ev range as the battery started out depleted. Even with only 2 miles or so of EV range it still went into Ev at 65mph, and stayed there.
     
  6. priuscatprimeguy

    priuscatprimeguy Senior Member

    Joined:
    Nov 1, 2016
    2,730
    2,638
    0
    Location:
    Farmington Hills, Michigan
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Heater's off ICE still comes on:mad: Never turned on front defroster
     
    #6 priuscatprimeguy, Feb 26, 2017
    Last edited: Feb 26, 2017
  7. priuscatprimeguy

    priuscatprimeguy Senior Member

    Joined:
    Nov 1, 2016
    2,730
    2,638
    0
    Location:
    Farmington Hills, Michigan
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    1) are you in EV mode (check)
    2) front defroster off (check)
    3) Clawson is extremely flat (check)
    4) (Check)

    Ice still kicks in when temperature is 31 degrees F and I'm going faster than 25 MPH:mad:

    Adequate EV miles? (check) 28.7 miles EV
     
  8. Gen 3 for me

    Gen 3 for me Member

    Joined:
    Mar 20, 2009
    198
    81
    0
    Location:
    Illinois
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Plus
    Sorry you have this problem. My Prime is acting as an EV, confirmed at 16F, never got colder to test below that.
    Right questions above.
    Have you tried not having a full charge?
    Or tried driving under 25 mph for a couple miles to get battery warmed from driving before proceeding to driving faster?
    Do you park it outside overnight?
    Only other thing I can think of is to see a dealer with experienced technician.
     
  9. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    107,571
    48,862
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    has this been happening all along?
     
  10. priuscatprimeguy

    priuscatprimeguy Senior Member

    Joined:
    Nov 1, 2016
    2,730
    2,638
    0
    Location:
    Farmington Hills, Michigan
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    I have been driving at or about 25 MPH for a long time now. I decided today to try out going faster since I scheduled the charge for 9:00 am this morning with climate prep enabled. At 9:00 am I disconnected the EVSE, got in my car, proceeded to 14 mile road (35 MPH speed limit) after two blocks ICE kicked in. The Prime is acting the same as my 2012 and 2015 PIP which means I can't go faster than 25 MPH for at least a mile or else ICE will kick in. Yes, I park outside overnight. ( so much for Traction Battery warmer)
     
  11. priuscatprimeguy

    priuscatprimeguy Senior Member

    Joined:
    Nov 1, 2016
    2,730
    2,638
    0
    Location:
    Farmington Hills, Michigan
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    yes
     
  12. Lee Jay

    Lee Jay Senior Member

    Joined:
    Jun 25, 2009
    5,850
    4,017
    0
    Location:
    Westminster, Colorado
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    My guess is that you've got a bad temperature sensor in the battery somewhere. I'd take it to the dealer.
     
  13. 34Hupp

    34Hupp 1934 Hupmobile - Americas 1st Aerodynamic

    Joined:
    Jul 11, 2006
    62
    100
    0
    Location:
    Rochester, NY
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    I agree; Time to get it onto the shop. I'm located in Upstate NY, and since I've had my Prime, we've had many days under 20F, and I park and charge outside. I can make the work roundtrip (24.2 miles) all in EV, with a few miles to spare. We use the Seat Heaters, and only turn on the "ECO Heat/Cool" sporadically (to defog windshield). The ICE will kick on should I select the "Front" defogger, or I use the "B" mode before a few miles of EV are burned off. Are you in "ECO Mode" (I don't use the "Normal" or PWR" modes)? Are you in "EV Mode" or "EV Auto" (I think "EV Auto" s/w may cause ICE to fire in cold weather)? Good luck at the dealer.
     
    dalcon95 and giora like this.
  14. thatoneraccoon

    thatoneraccoon Active Member

    Joined:
    Jan 21, 2017
    201
    146
    0
    Location:
    Ohio
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    Yeah, something ain't right, the only time I've had my ice turn on is when using defrost. Even up to 80mph. With temps in the 20's. I'd take it in and have it checked out, hopefully nothing big and get it back soon.

    Also, when ya do get it fixed, I found a trick to defrost the windows without having ice turn on. I click auto the direct vent to windshield. It works good enough most of the time. ;)

    Posted via the PriusChat mobile app.
     
    priuscatprimeguy and bwilson4web like this.
  15. priuscatprimeguy

    priuscatprimeguy Senior Member

    Joined:
    Nov 1, 2016
    2,730
    2,638
    0
    Location:
    Farmington Hills, Michigan
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    I'm in the default EV mode. Climate is off. Went to dealer he showed me the parameters of when ICE kicks in during EV auto mode. I told him I'm in EV mode not EV auto. He couldn't find any issues with the battery warmer. Of course he had the car in a warm service bay so I really don't know how they were able to determine that the battery warmer was working. or not.
     
  16. huskers

    huskers Senior Member

    Joined:
    Aug 21, 2005
    2,542
    2,485
    0
    Location:
    Nebraska
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    That is going to be the problem with this new very technical model. Service dealerships are going to have to catch up on the mechanics of this car to be truly able to address the problems coming up with it. I wonder how many mechanics have been sent to classes to understand the car?
     
    #16 huskers, Feb 27, 2017
    Last edited: Feb 27, 2017
  17. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    107,571
    48,862
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    call toyota and log a complaint. this could be a long and messy issue, unfortunately.

    ask the service manager to go for a drive with you.
     
    thatoneraccoon likes this.
  18. priuscatprimeguy

    priuscatprimeguy Senior Member

    Joined:
    Nov 1, 2016
    2,730
    2,638
    0
    Location:
    Farmington Hills, Michigan
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    I would ask the service manager to drive with me, but the logistics work against me. You see I have to drive to the dealership which means the battery gets warmed up during the drive there.
     
  19. thatoneraccoon

    thatoneraccoon Active Member

    Joined:
    Jan 21, 2017
    201
    146
    0
    Location:
    Ohio
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    Good idea Bisco has there, it was suggested to me when I was having problems and I can say it seemed like Toyota corp really cared about everything and they seemed to help. And because of them I found out there is a special Toyota engineer that goes around to all the dealer's for special cases, I'd even request the engineer and leave your car overnight with them.

    Posted via the PriusChat mobile app.
     
    priuscatprimeguy likes this.
  20. Captmiddy

    Captmiddy Active Member

    Joined:
    Dec 15, 2016
    225
    204
    1
    Location:
    Massachusetts
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Definitely been colder than 31F here several times (although given last week you wouldn't know it), and other than odd hill issues I have had no problems staying in EV mode well above 25MPH. I drive on the highway at 65 to 70 MPH staying in EV the entire time, and even have the climate system turned on.

    Defoggers will definitely turn on the ICE, you can not get the defoggers on during normal car run without the ICE turning on from my experience. You can turn on the defogger before going out to the car if you have an Advanced and setup your smartphone. Remote climate is one of my favorite things, defog the windows and de-ice the back window means I can drive without having these on and sucking on my gas.

    If your vehicle is turning on and you are positive it is in EV mode, then there has to be something up that requires a look. Perhaps arrange a loaner with the dealership and leave your car overnight, instructing them to leave it outside. Arrive when they open to take a scheduled drive with someone from service and show them the problem.
     
    priuscatprimeguy likes this.