1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Entune App Suite

Discussion in 'Prime Audio, Electronics, and Infotainment' started by Mark57, Dec 7, 2017.

Tags:
  1. Mark57

    Mark57 2021 Tesla Model 3 LR AWD

    Joined:
    Aug 14, 2009
    2,945
    2,736
    0
    Location:
    OK
    Vehicle:
    Other Electric Vehicle
    Model:
    N/A
    I created this thread to discuss problems or discoveries about the Entune app suite itself.

    Nickname problem fix:
    Several users are/were having trouble when renaming their vehicle's display name and getting the new name to show up in the Entune App Suite. Contacting support via email was worthless so I called direct and learned many things I've been wondering about the app suite.

    You can give your Prius Prime a custom display name in the app itself or by visiting myentune.com.

    Prime name change.jpg

    Myself and others changed the vehicle nickname to something other than the randomly assigned name on the MyEntune web site, but the new display name would not show up on the app's ECO Dashboard page. In my case the new nickname "did" show up on the Charge Management, Charge Station Map, Remote Climate and the Vehicle Finder app pages, but not on the app ECO Dashboard page.

    The fix is easy and must be done from inside the app.

    For android, open the Entune app suite. On the Entune app suite main page, tap the settings hamburger (three vertical dots, upper right hand corner), and tap Options. Under "Entune Settings", tap "My Account". On this page at the bottom, tap "Vehicles" and if you have more than one, tap the name of your Prius Prime. On this page, tap "Nickname". Here you have the chance to change it, but you MUST tap SAVE. Now exit all the way out of the Entune app. Open the Entune app again and the vehicle nickname that you'd previously setup or just changed, will show up on each of the Entune pages including the ECO Dashboard. Problem solved.
     
    #1 Mark57, Dec 7, 2017
    HPrimeAdvanced, priuscatprimeguy and pilotgrrl like this.
  2. Mark57

    Mark57 2021 Tesla Model 3 LR AWD

    Joined:
    Aug 14, 2009
    2,945
    2,736
    0
    Location:
    OK
    Vehicle:
    Other Electric Vehicle
    Model:
    N/A
    App Eco Dashboard History

    It "is" possible to access the prior months details for "each" of the Eco Dashboard Summary items.

    Let's say you want to see your prior month's fuel consumption. Just tap "fuel consumption's value" in the summary section. You'll see the current month's data. To see any prior month's data, tap on the NAME of the month in the graph at the top. Don't tap the graph bar, tap the month name (Oct, Nov, etc.) under the bar. TA DA!!

    I don't know how long this history will stay in the app so you might want to get a scrolling screen grab of the prior months data to keep while it's there.
     
    #2 Mark57, Dec 7, 2017
    Last edited: Dec 7, 2017
    HPrimeAdvanced and KRB17 like this.
  3. pilotgrrl

    pilotgrrl Senior Member

    Joined:
    Jul 23, 2017
    891
    1,796
    0
    Location:
    Chicagoan in TX
    Vehicle:
    2016 Prius
    Model:
    Three
    Great job! Although one minor technical nitpick...

    Google calls the 3 stacked lines icon "menu", although most people refer to it as a "hamburger menu", and the vertical ellipsis icon, "more horiz". "Kebob" or "snowman" menu might work, but "dango" menu would fly right past Job's customers.

    There's no good term for that I've found, I just call it 3 stacked dots...


    button - What is the hamburger menu icon called and the three vertical dots icon called? - Stack Overflow

    Posted via the PriusChat mobile app.
     
    #3 pilotgrrl, Dec 7, 2017
    HPrimeAdvanced, priuscatprimeguy and Mark57 like this.
  4. Mark57

    Mark57 2021 Tesla Model 3 LR AWD

    Joined:
    Aug 14, 2009
    2,945
    2,736
    0
    Location:
    OK
    Vehicle:
    Other Electric Vehicle
    Model:
    N/A
    Two words for the complement and 4 rows for the nit. ;) You qualify to be upper management!:D
     
    #4 Mark57, Dec 7, 2017
    HPrimeAdvanced, pilotgrrl and priuscatprimeguy like this.
  5. huskers

    huskers Senior Member

    Joined:
    Aug 21, 2005
    2,543
    2,486
    0
    Location:
    Nebraska
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Thanks, Mark 57. Worked great for me. You should work for Toyota.

    (Well, it showed up on my Eco Date Page with the new name but when I looked at the list of rankings it had not changed. Does that take a cycle or so?)
     
    #5 huskers, Dec 7, 2017
    Last edited: Dec 7, 2017
    HPrimeAdvanced and Mark57 like this.
  6. pilotgrrl

    pilotgrrl Senior Member

    Joined:
    Jul 23, 2017
    891
    1,796
    0
    Location:
    Chicagoan in TX
    Vehicle:
    2016 Prius
    Model:
    Three
    Please, no! I've been too long in the trenches as a copy editor, proofreader & technical writer!

    Posted via the PriusChat mobile app.
     
    #6 pilotgrrl, Dec 7, 2017
    HPrimeAdvanced, Mark57 and priuscatprimeguy like this.
  7. Mark57

    Mark57 2021 Tesla Model 3 LR AWD

    Joined:
    Aug 14, 2009
    2,945
    2,736
    0
    Location:
    OK
    Vehicle:
    Other Electric Vehicle
    Model:
    N/A
    I'm glad it helped someone.

    It appears you have to drive and update your own stats to get it to update even though other member numbers are changing.

    I would NEVER have guessed . . . . :p:D
     
    #7 Mark57, Dec 8, 2017
  8. Mark57

    Mark57 2021 Tesla Model 3 LR AWD

    Joined:
    Aug 14, 2009
    2,945
    2,736
    0
    Location:
    OK
    Vehicle:
    Other Electric Vehicle
    Model:
    N/A
    How to change the App Suite's 4 digit passcode.

    If you've forgotten, or want to change the passcode and you're at the screen below, just go to the main app suite home page, tap the three vertical dots to get to the options, tap options, tap sign out. Exit the app. Open the app suite again, sign in, then pick any of the 5 Prius Prime apps (Charge Management, Charge Station Map, Remote Climate, Vehicle Finder, or the ECO Dashboard) and it will prompt you to create a new 4 digit passcode. It will stay in effect until you log out of the app again.

    Screenshot_20171208-140332.png
     
    #8 Mark57, Dec 8, 2017
    priuscatprimeguy likes this.
  9. Abdul Aziz

    Abdul Aziz New Member

    Joined:
    Jun 22, 2020
    9
    0
    0
    Location:
    karachi
    Vehicle:
    2017 Prius Prime
    Model:
    Limited
    i just bought my Prius Prime 2017 but i can not use my entune Suit because of this error i put all the VIN number as you can see in the picture kindly help
     
    #9 Abdul Aziz, Jun 22, 2020
  10. jerrymildred

    jerrymildred Senior Member

    Joined:
    Oct 28, 2016
    11,508
    14,109
    0
    Location:
    Tampa, FL
    Vehicle:
    2017 Prius
    Model:
    Two
    I only count 12 characters in the VIN you entered. The car has 17 characters. Your number doesn't even look like a VIN. It should be something like this. Your number looks like a model number.
    Screen Shot 2020-06-22 at 3.05.27 PM.png
     
    #10 jerrymildred, Jun 22, 2020
    benagi likes this.
  11. Abdul Aziz

    Abdul Aziz New Member

    Joined:
    Jun 22, 2020
    9
    0
    0
    Location:
    karachi
    Vehicle:
    2017 Prius Prime
    Model:
    Limited
    are these also worng please see my pictures also i didnt get your point sir
     

    Attached Files:

    #11 Abdul Aziz, Jun 23, 2020
  12. Tideland Prius

    Tideland Prius Moderator of the North
    Staff Member

    Joined:
    Oct 2, 2004
    44,901
    16,125
    41
    Location:
    Canada
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    Entune is only for North America and doesn’t work in Pakistan or any other country. Each region had their own system (Entune for North America, Toyota Touch for Europe and T-Connect for Japan). You cannot register a car outside of North America with Entune.
     
    #12 Tideland Prius, Jun 23, 2020
    jerrymildred and Salamander_King like this.
  13. jerrymildred

    jerrymildred Senior Member

    Joined:
    Oct 28, 2016
    11,508
    14,109
    0
    Location:
    Tampa, FL
    Vehicle:
    2017 Prius
    Model:
    Two
    Also, a Toyota VIN will always have a "T" as the second letter as in the picture I provided, and it will have 17 characters.
     
    #13 jerrymildred, Jun 23, 2020
    Tideland Prius likes this.
(You must log in or sign up to post here.)