2013 Prius jumps to N on when I put it in D or R

It could be the switch (the gearshift is a switch). If have read on this forum of one other failure of that part.

DO double check the battery voltage. There could be an interior light on all the time, such as the one in the hatch area, which will drain the 12V battery after a few days.

 

sometimes, the dealer forgets to charge up the new battery before installing, or perhaps didn't tighten all the connections securely.
unfortunately, this weather is playing havoc with a lot of automobiles.

 

The Generation (Gen) is based on the model year, not the features. The Model, such as Two, Three, Four, takes into account the added features. Gen 3 (3rd Generation) is for years 2010-2015.

 

A 2013 with 40K, could this still be warranty?

I think the dealership has dropped the ball so far. They've got an ailing 12 volt, but haven't got to the root of the shifter problem.

I'd second: could be shifter replacement will be needed.

 

The shifter is just an electronic button. Maybe the connector beneath it is loose? But something more insidious could be at play here.

 

I'm a little puzzled too, about OP's Prius being level 1. Aren't they rarer than hen's teeth?

Any differences in shifter with level 1? And/or, could it be when you start a new membership here, it defaults to 1??

 

Check out these Google posts, see if this helps.

prius jumps into neutral siteriuschat.com - Google Search

 

What is the Display reading when it is neutral, in other words does it say N or D or R correctly when selected?

 

It was posted back while ago about the pcb electronic piece that the soldering job was bad from the beginning using crap quality solder wick. Someone here had to hold the shifter physically on D to keep it in drive. Just like the red ring of death on a video game console.

 

agreed. unfortunately, at these temps, there's no guarantee of reliability for any car. the 12v is definitely a weak link.