Toyota Dealer Battery Sabotage

3 coil replacements?

 

welcome!

how many miles on her?

 

The 2007 is 11 years old, it could just be coincidence the battery failed after not driving for 5 days. We hear this often when people leave their cars at the airport and return to a car with the red triangle

 

Gen 1,2 and now Gen 3 batteries are failing all around the world and a large cottage industry of battery rebuilders has developed who repair/replace these batteries including using new Toyota packs.

Or the dealer purposely sabotaged your battery.

What sounds more believable/reasonable?

 

Fight it with everything you have, they are incompetent and corrupt. Hopefully you have witnesses before they sabotaged, your wife? It’s bad enough, the money they make anyway, they also have to ruin your car.
I’m now inclined to take a picture, before and after, Dealership Maintenance.

 

It's actually pretty hard to make a battery fail, even if one were to try

 

Listen to the posters above, it's 11 years old... Your inclination to declare sabotage could end up getting you sued. So if your positive, you better have the proof to back it up.

 

It may be worth the ~$75 cost to have your own equipment to read and clear error codes as well as see Hybrid Battery data.
- Android phone/tablet ~$50
- Elm 327 Bluetooth OBDII adaptor ~$20
- Torque Pro app ~$5
I really think anyone with an older Prius should have these items as standard tools.

When a hybrid battery fails it will affect other systems. For example, it will make the car make the cruise control not work.

Arming yourself with some data using diagnostic tools will help you.

 

Whether it’s called sabotage or incompetence doesn’t matter, what he needs is redress, where can he go, who can he call? He is seeking our help. The car definitely came out worse than it went into the dealership.
That portion is easy to prove with a cooperative dealership.

 

Letting a weak battery sit in the heat for 5 days is enough to trip fail codes/turtle mode. BTDT

 

Hello Hastings, Myself, I would go Post # 9 and try to return the car to its original condition. Certainly the basic maint. applies here, rebooting, 12V and eventually checking the HV modules. I f you are not a DYI then you have a tough roe to hoe. Then you must depend on other sources. I am really shocked that you received this kind of treatment. Keep us posted. TY
PS Should you not be a DYI, your pretty much fracked.

You may be right, but, then again, you may be wrong. The codes would help.

 

i may be crazy, but it just may be a lunatic you're looking for.

 

Hopefully soon we get a different station or song on for this thread.

 

USE THE MULTI-QUOTE FUNCTION!!!!
USE THE MULTI-QUOTE FUNCTION!!!!
USE THE MULTI-QUOTE FUNCTION!!!!
USE THE MULTI-QUOTE FUNCTION!!!!
USE THE MULTI-QUOTE FUNCTION!!!!
USE THE MULTI-QUOTE FUNCTION!!!!
USE THE MULTI-QUOTE FUNCTION!!!!

Shortly after buying my 2005, new, I noticed 3 idiots standing around with a charger at hand and holding the +/- cables ready to hook up, with,.........the hood up. I took pity on them and showed them where the battery was. At that time there was no 12V connection up front.
I had observed that car in the showroom before with the fob inside the car, I thought that’s dumb. The three mechanics had apparently zero training on the car. I wanted to laugh but also sympathized with them.
John L Sullivan Toyota Dealership, I wanted to spank.

I absolutely agree, nice post Eric.

Well....you know........just to be safe. Poor shop practices. He should have require permission before every maintenance action, but apparently did not.

All the World art queer, save thee and me. and......I sometimes wonder about thee.

 

no need to wonder any longer.

 

Many modern cars disable the cruise control if there is a general fault (check engine light) in effect. This is done to prevent the possibility of the car damaging itself.

Honestly it sounds like they got into the car, did the diagnostics and worked out that the car needs a new battery, and then (as is common) put down all the tools next to the half-taken-apart car to wait for approval.

The approval never came, so (I'm speculating) they did a hasty reassembly and rolled it out the door. And they may not have taken the steps needed to attempt normal operation (reset computer etc) because they knew that the next step should be wholesale replacement.

It doesn't look like a good situation but it also doesn't look like sabotage.

 

THIS is a BAD way to start.
You are accusing them of a criminal act......and YOU might end up the one going to jail.

Get a lawyer and stop spouting off in public.

 

Sloppy methods, but, makes sense.

Unfortunately there are consumers who know little about cars and nothing about electricity. Our schools are failing. Many cannot even change a tire, that’s sad. Hopefully the OPs not one of them.
Buying a old car is always chancy and advance knowledge is required.

 

Well, if brojones returns I'd be happy to chat through some ideas with him. My number is in my signature.