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Brand new 12v battery-car won’t start...help!?

Discussion in 'Newbie Forum' started by Tiffany515, Jul 22, 2018.

  1. Tiffany515

    Tiffany515 New Member

    Joined:
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    Location:
    New Mexico
    Vehicle:
    2006 Prius
    Model:
    Base
    here the deal with my 2006 Prius. I was driving normally but started to notice a loss of power sometimes from a stop to get up and go again. It would do it, but seemed to hesitate. Then, after about two weeks of this my dash lit up. Red triangle. Check engine. The one for the brakes. The works. I immediately drove home and parked. Over a couple of days I did the self check on the 12v from inside the car which read at lower end levels, but would still turn the car on, power windows, lock/unlock, etc. the car would still drive, even but I was scared to. So. Replaced the 12v battery with a brand new one. Cleared all the lights, seemingly just from having the battery disconnected in the replacement. Drove around a bit and everything was GREAT. stopped to get gas, left the parking lot and there is a speed bump. When I went over the bump (not super fast or anything) the lights all turned back on. I returned home. I did some searching and decided I needed to check my oil levels as I’m just over 200k miles. All seems well there and with recent oil change. Also, the hybrid battery was replaced at 171k miles for some background. Two days later, we attempt to start the car and get nothing. The brand new 12v is dead. We jump it and all seems well but why is the 12v dead? So we decide to try to trouble shoot. Trickle charge the 12v overnight with 2amps and it’s reading on a voltmeter as a full charge. Reinstall that into the car. At this time we also followed directions for the (I’m blanking on the name) but the orange tab thing on the side of the hybrid battery which apparently can be knocked loose but can be reset by removing and then reinserting correctly while in the process of 12v battery change. So we did that also as a precaution. Went to start the car....mind you 30 minutes ago the 12v read at a full charge. Nothing. Crickets. The most I could get was the door open light. Then after trying to start the car, even that wouldn’t come on. Check the battery again. Nothing. It’s reading at around 2volts!? Jump start it with another car, finally get it started. First, no warning lights, then remove the jump cables and thinking about driving around our street to see what happens. As soon as it’s is put into reverse, lights up again. So we pull up the on screen battery check screen by way of holding display and turning head lights on and off. When the car is running (from a jump start) the battery shows 14v. All numbers look great. But if you shut the car off and try to restart, it will not start without a jump. No power at all. Can’t control windows or locks. Dead. Just reread the 12v battery while it’s off and we are reading 5volts on it right now.
    I’m dumbfounded, stressed, and clueless at this point.
    Can anyone please point me anywhere?
     
  2. Tiffany515

    Tiffany515 New Member

    Joined:
    Jul 22, 2018
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    Location:
    New Mexico
    Vehicle:
    2006 Prius
    Model:
    Base
    Also, after much reading...there is turbulence in the coolant resevoir which I read could indicate a bad inverter if there was not. Car doesn’t show any recalls. I continue to find suggestions and everything checks out as fine so I cannot understand why I have all these warning lights, a dead brand new 12v once connected. Just looking to be pointed in ANY direction.
     
  3. Elektroingenieur

    Elektroingenieur Senior Member

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    Vehicle:
    2016 Prius
    Model:
    Three Touring
    First, two questions:
    • When the hybrid battery was replaced, what was installed? A completely new hybrid battery from a Toyota dealer, or something else?
    • Are there any aftermarket devices that might be drawing current from the 12-volt battery when the car is off? For example, is anything plugged into the DLC3 (OBD II) connector under the dashboard?
    In any case, you seem to have fallen into the trap, sadly all too common here, of replacing the 12-volt battery because it was easy to measure, not because you found clear evidence that it was causing the trouble.

    When the red triangle or other warning lights appear, there are diagnostic trouble codes (DTCs) stored in the car’s computers. Reading these DTCs is essential to understanding what’s wrong. Some DTCs can be read with a generic OBD II scan tool, but for a Prius, you need a Toyota Techstream diagnostic system (or third-party equivalent) that can also check for DTCs in the computers that control the hybrid system.

    For every DTC, the Repair Manual—available by subscription to techinfo.toyota.com and in the ChiltonLibrary service, to which your local public library may offer access at no charge—explains the conditions under which it is stored, likely causes, and steps for diagnosis and repair.
     
    SFO likes this.
  4. Lucifer

    Lucifer Senior Member

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    Vehicle:
    2017 Prius Prime
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    Plug-in Advanced
    Any signs of rodents in the cabin or front bay?
    “Went over a bump and the lights turned back on”
     
  5. Tiffany515

    Tiffany515 New Member

    Joined:
    Jul 22, 2018
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    Location:
    New Mexico
    Vehicle:
    2006 Prius
    Model:
    Base
    The battery was replaced by a Toyota dealership before the car came into my possession. Nothing plugged in at all that should be drawing power. And the thing was, the battery was fully charged reading great, but then dropped to almost nothing after installing and attempting to start....wondering if this battery is a dud? Obviously it is under warranty, so that’s not a huge deal to swap and see if that helps my issue, but I don’t really want to be blowing through batteries if any of these things are indicating a different issue.
    We ordered a reader that is compatible with the hybrid system and can be linked to a laptop so we can get as much info as possible from that...but it won’t be in until Tuesday, so waiting there because standard OBD II has not been informative. Glad to hear we went the right direction on that.


     
  6. Tiffany515

    Tiffany515 New Member

    Joined:
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    Location:
    New Mexico
    Vehicle:
    2006 Prius
    Model:
    Base
    This is certainly something we have looked for as mice DID get into my boyfriends car last year! We are seeing absolutely no signs of that and actually it looks pretty clean. Visually, seems like nothing should be wrong anywhere and it’s actualy really clean.
     
  7. bisco

    bisco cookie crumbler

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    how many miles on her?

    check the 12v connections for cleanliness and tightness, as well as the negative to ground.

    and check the voltage with the car in ready, perhaps the 12v charging circuit has failed.
     
  8. JC91006

    JC91006 Senior Member

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    II
    You bought your car from a Toyota dealer at over 171k miles? Which dealer would sell such a high mileage car? Do you have paperwork confirming Toyota replaced the hv battery before you bought it?

    That 12v is a dud, shouldn't read 5v. Get a new one and make sure it's fully charged before you install it
     
    bisco likes this.
  9. Tiffany515

    Tiffany515 New Member

    Joined:
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    Vehicle:
    2006 Prius
    Model:
    Base
    I purchased the car from a family friend when she got a new car and didn’t need it and i was in desperate need of a car at the time, so no, a dealership didn’t sell a car that high in miles. I was around when the replacement battery occurred, so while the paperwork is lost someplace, I do know it was done by the dealership.
     
  10. bisco

    bisco cookie crumbler

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    is it a toyota 12v? warranty.
     
  11. sam spade 2

    sam spade 2 Senior Member

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    THIS.

    The change when going over a bump indicates that something is loose.
    Who replaced the 12 V battery ?

    It is even possible that there is a loose connection INSIDE the new battery but much more likely outside at one end of one of the main cables.
     
  12. JC91006

    JC91006 Senior Member

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    From your Original Post, it sounded like your HV battery is an issue. The 12v battery usually will not cause driving problems after it's been started.

    But since you are confident the dealership is the one that replaced the HV battery and it's not a used refurbished battery, then I would suggest you get a proper diagnostic of the car and get the codes read. That will point you to the direction of the warning lights problem.

    Only other problem I can think of is a failed inverter pump. Once the inverter gets hot, you may lose power to your car. But you still would need to confirm by reading the codes