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Rock. Windshield. Rental car. Uh oh.

Discussion in 'Fred's House of Pancakes' started by egg_salad, Jul 27, 2019.

  1. egg_salad

    egg_salad Active Member

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    A lovely vacation in the Upper Peninsula of Michigan. Ford Fusion Hybrid rental car. Very nice, 45mpg.

    Until a rock found the windshield and developed an 18" crack. No hiding this one.

    What happens now? Advice?
     
    #1 egg_salad, Jul 27, 2019
  2. Raytheeagle

    Raytheeagle Senior Member

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    How’d you do insurance?

    If using yours, it’ll be the glass deductible.
     
    #2 Raytheeagle, Jul 27, 2019
  3. JC91006

    JC91006 Senior Member

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    Many full coverage insurance would cover windshield damage at no cost
     
    #3 JC91006, Jul 27, 2019
  4. ice9

    ice9 Active Member

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    Call Safelite. :cool:
     
    #4 ice9, Jul 27, 2019
  5. Leadfoot J. McCoalroller

    Leadfoot J. McCoalroller Senior Member

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    It gets sticky with rental cars. In some states (looking at you AZ) the car stays rented to you while it is at the repair shop, so there’s more than the actual repair cost to consider. Others will have you settling with the renter immediately upon return, your insurance reimburses you eventually.

    I rent frequently enough that I now carry unowned vehicle coverage- basically extra coverage for cars rented for up to 30 days, so I’m not buying it at retail daily rates at the rental counter.
     
    #5 Leadfoot J. McCoalroller, Jul 27, 2019
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  6. RRxing

    RRxing Senior Member

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    Also, check with your credit card company. It may be covered. Good luck..
     
    #6 RRxing, Jul 27, 2019
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  7. JC91006

    JC91006 Senior Member

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    I think majority of credit card companies have removed this perk. They claim very few people make claims on this so it doesn't need to be offered anymore.
     
    #7 JC91006, Jul 27, 2019
  8. ETC(SS)

    ETC(SS) The OTHER One Percenter.....

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    Easy-Peasy.
    Call the agency that rented the car and 'explain it to them....bark and all.
    Then?
    Enjoy the rest of your time on vaca

    I'm guessing that you're not the first.
    I'm guessing also that 18" will be the "Safelite Replace" rather than the Safelite Repair, BUT I might be wrong.

    If your Spidey senses start tingling that the car rental agency's glass policies might not be to your liking, you can ALWAYS get a quote from Safelite or a comparable local company as well just to give you some idea as to what you're looking at for $$$
     
    #8 ETC(SS), Jul 31, 2019
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  9. Merkey

    Merkey Active Member

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    Glad you like the U.P.
     
    #9 Merkey, Aug 1, 2019
  10. egg_salad

    egg_salad Active Member

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    I never updated this thread, sorry.

    So I reported it to my insurance company. Bad news is I have a $500 deductible on comp, which includes glass. Bad news #2 is as JC91006 reported is that Discover Card no longer gives secondary rental car insurance.

    On the other hand, it's been over 3 weeks since I returned the car and I haven't heard a word from Avis. Maybe I just cursed myself :(
     
    #10 egg_salad, Aug 24, 2019
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  11. egg_salad

    egg_salad Active Member

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    Further update: it's over 6 weeks later and I haven't heard a peep from Avis. Maybe they ate it? do not know.
     
    #11 egg_salad, Sep 14, 2019
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  12. Trollbait

    Trollbait It's a D&D thing

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    Keep an eye on the credit card used to rent the car.
     
    #12 Trollbait, Sep 14, 2019
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