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Entune notifications?

Discussion in 'Prime Audio, Electronics, and Infotainment' started by psoque, Nov 12, 2019.

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  1. psoque

    psoque Member

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    Hi. I just upgraded my Android phone and noticed that the Entune app is no longer telling me when the Prius Prime is charged. Is there a setting I need to change to restore this? Or is this a "feature" of the app?
     
  2. Salamander_King

    Salamander_King Senior Member

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    Since I don't own Advanced trim and I have never bothered installing Entune on my car or phone, all of this is just my guess. But, as you may already know, for 2020 PRIME Limited (previous years Advanced), the Prime App that let you connect your phone to the PRIME was deleted. Maybe by updating your phone, you may have inadvertently updated the Entune app to the one that works with 2020 PRIME? That app may not have the PRIME Remote App any more???
     
  3. illumiN8i

    illumiN8i Active Member

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    I had this issue. Try going into Account->Vechicles->Your Vehicle->EV Settings and turn the push notifications off, save, then go back in and turn them back on.
     
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  4. psoque

    psoque Member

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    Thanks. I found the settings.
     
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  5. Abdul Aziz

    Abdul Aziz New Member

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    can any one help me regarding Entune Registration setting i cant make it see the picture please
     
  6. Salamander_King

    Salamander_King Senior Member

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    Sorry, but I am not understanding what you are specifically having problem with Entune Registration. In any case, I suggest to delete the photo showing your name, e-mail and VIN for public to view. That's personal information you would not want to post in forum like here.
     
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  7. Tideland Prius

    Tideland Prius Moderator of the North
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    That’s not a VIN. The VIN is located at the base of the windscreen or in the door jamb (driver’s side usually).
     
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  8. Abdul Aziz

    Abdul Aziz New Member

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    i tried both number but its not helping me to get registered kindly check pictures
     

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  9. Abdul Aziz

    Abdul Aziz New Member

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    i think Engine chasis number is VIN number?
     

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  10. Salamander_King

    Salamander_King Senior Member

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    No. None of the numbers in your pics are VIN. As @Tideland Prius said, you can check it at the base of the front windshield. For PRIME, it starts with JTDK and 17 digit and follows the format shown below.

    EDIT: All of the above apply to US model PRIME. And maybe to Canada models? But if yours is built for other regions of world, then maybe VIN display and rules may not be same as US model??? In addition to this, even if you enter correct VIN, the Entune registration may be restricted to country where the service is available (i.e. US and Canada?).

    upload_2020-6-23_9-10-39.png

    upload_2020-6-23_9-20-53.png
     
    #10 Salamander_King, Jun 23, 2020
    Last edited: Jun 23, 2020
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  11. Abdul Aziz

    Abdul Aziz New Member

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  12. Salamander_King

    Salamander_King Senior Member

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    Since I have never driven or seen Japanese version of Toyota, I can't be sure. But if you input correct VIN, provided it exists on your car, and still does not work, then it is most likely that you can't register the Entue App at least not the English version designed for North American Toyota vehicles to a Japanese model.
     
  13. Tideland Prius

    Tideland Prius Moderator of the North
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    Correct. Entune is for US vehicles only (and certain Canadian vehicles).

    For Japan, you use T-Connect.
     
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