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Consumer Reports car brand reliability ratings

Discussion in 'Tesla' started by Lee Jay, Nov 19, 2020.

  1. Lee Jay

    Lee Jay Senior Member

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    Consumer reports pans Tesla Models S and Y

    upload_2020-11-19_13-19-18.png
    I've owned nothing but Mazda and Toyota cars since 2003. The above is why as reliability is my top criterion.

    Tesla needs to up their game in this area substantially. Those that think moving parts are more likely to fail than solid-state parts would think Tesla would have an inherent advantage, with drastically fewer moving parts in the propulsion area. Obviously, that advantage isn't playing out in the real world or it's being squandered in other areas of the vehicle. Building cars by the millions and making them reliable is hard, and Tesla hasn't been doing it very long and hasn't built very many cars by comparison to the other manufacturers.
     

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  2. bwilson4web

    bwilson4web BMW i3 and Model 3

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    Opps too late!

    We have a 2019 March 26, Std Rng Plus Model 3. But we've seen Consumer Reports to be less than accurate in their earlier Prius reporting. So I'm not really too concerned.

    Bob Wilson
     
  3. kensiko

    kensiko Member

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    When I bought my S 2014 I used TrueDelta to check the reliability and the Teslas were at the bottom and the Priuses at the top. I would have loved an electric Prius, but it didn't exist. Fortunately the Tesla was my dream car, plenty of cargo space, no more greasing to prevent rust, and one big thing: so much power! I sold my motocycle that I had bought following the purchase of the Prius which was too boring to drive.

    So, reliability of Teslas is an issue but the driving experience compensates plenty. That's why Teslas are selling like crazy

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  4. Zythryn

    Zythryn Senior Member

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    Yet Teslas still have one of the highest consumer satisfaction numbers around.
    One would think it would be easy for another company with a history of reliability to take over their market share.
     
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  5. Moving Right Along

    Moving Right Along Senior Member

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    Tesla doesn’t compete with Toyota. They compete with BMW and the like. On the electric front, Toyota has more to be concerned about Hyundai/Kia and Nissan.
     
  6. orenji

    orenji Senior Member

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    Guess you haven’t seen the 2021 Mirai.
     
  7. iplug

    iplug Senior Member

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    Maybe he did and after all the shilling from a frequent poster here his eyes bled with pain and said oh, mir-eyes!:p
     
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  8. orenji

    orenji Senior Member

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    Not likely. Looks like 2021 Mirai has been spotted out in the wild.

    F63F5663-08D7-481A-94E6-A341D2188A2C.jpeg
     
  9. iplug

    iplug Senior Member

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    Meh. Looks pretty boring compared to all Tesla and some other luxury vehicles.
     
  10. orenji

    orenji Senior Member

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    Sure :D
     
  11. Zythryn

    Zythryn Senior Member

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    That is a pretty safe guess considering the small number of people that have.
     
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  12. Leadfoot J. McCoalroller

    Leadfoot J. McCoalroller Senior Member

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    Gosh, it's almost as if 'satisfaction' were a complex and subjective property resistant to objective measurement.

    Reliability isn't that exciting, but for many; driving a Tesla is.

    Exciting driving and a lack of breakdowns both contribute to satisfaction, but in very different ways.

    I've got a buddy in LA who loves his S. He's had to rent a car for 3+ months while the Tesla is in the shop, but he still fundamentally loves the car.

    I've had unreliable cars that I dearly loved, I know how that goes. I just didn't get hooked on this brand.

    It wasn't even that long ago when there were quite a few choices in the unreliable-but-fun-as-heck car segment.
     
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  13. John321

    John321 Senior Member

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  14. kensiko

    kensiko Member

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    My guess is that they will fix what prevent them from making money, until then they will just business as usual

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  15. bwilson4web

    bwilson4web BMW i3 and Model 3

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    I am not a fan of Consumer Reports so take the attached comparison between a Miri and Tesla Model 3 with a grain of salt. One surprise was the Miri seats four versus five in the Tesla. The Miri is heavier than the Tesla and less efficient.

    Bob Wilson
     

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  16. iplug

    iplug Senior Member

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    Toyota Mirai reliability experience has been horrible. My colleague lives up here in the Sacramento area and my sister down in Los Angeles. Both had to get loaner ICE vehicles several times when the H2 stations were down a few times leaving them stranded in their Mirais.

    Even in CA where these stations are most abundant, there were few places they could actually go with the vehicle and were better served by a BEV, any of which have been much more reliable.
     
  17. bwilson4web

    bwilson4web BMW i3 and Model 3

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    I remember articles about a hydrogen supplier problem and Toyota offering rental cars. I never really looked at what happened.

    Bob Wilson
     
  18. orenji

    orenji Senior Member

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    1.Being provided with a loaner car is not being stranded and the issue with fueling is not a concern if you plan ahead if and when it does happen. Of course one should have a 2nd car if your a Mirai owner - that’s common sense.

    2. The Mirai is going to a new design next month that is a 5 seater and much bigger car than the current Mirai. So your pointing out something that is irrelevant.

    3. The Mirai is extremely reliable - it maybe Toyota’s most reliable car yet.
     
  19. Trollbait

    Trollbait It's a D&D thing

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    At least one shortage was due to an explosion at the production facility.
    Northern California fuel-cell drivers still left dry since June explosion

    I wouldn't hold the car responsible for a fuel shortage. Plenty of complaints here about public chargers not working. Early on supply chains will not be as robust as an established one like gasoline.
    Yet CR gave it a 3 out of 5 rating in reliability, same as the Model 3. It scored worse overall.
    Now, how will reliability fare with the 2021 being assembled on a production line, and not hand built?
     
  20. orenji

    orenji Senior Member

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    Kinda like owning a LFA - exclusivity - created by Toyota - with a limited build number. Mine is under the first 2000 built (y)