1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Clunk sound front passenger just past warranty!

Discussion in 'Prime Main Forum (2017-2022)' started by Storm88000, Jul 15, 2022.

  1. Storm88000

    Storm88000 Active Member

    Joined:
    Jul 4, 2020
    321
    145
    0
    Location:
    LHValley, PA
    Vehicle:
    2020 Prius Prime
    Model:
    LE
    Thanks I’ll try that. It’s been getting progressively worse. Going in a straight line on a SMOOTH road it’s fine/ but hit some bumps or small potholes and it’s making the noises, coming from both front driver & passenger areas, almost sometimes like it’s in the middle. Very strange
     
    #21 Storm88000, Jul 28, 2022
    Last edited: Jul 28, 2022
  2. Gokhan

    Gokhan Senior Member

    Joined:
    Oct 5, 2008
    4,655
    1,866
    0
    Location:
    Paramount CA
    Vehicle:
    2021 Prius Prime
    Model:
    Limited
    It could be a broken engine mount, too.
     
  3. Storm88000

    Storm88000 Active Member

    Joined:
    Jul 4, 2020
    321
    145
    0
    Location:
    LHValley, PA
    Vehicle:
    2020 Prius Prime
    Model:
    LE
    Would that be part of the power train warranty? And if not, is it a bitch to replace?
     
  4. Gokhan

    Gokhan Senior Member

    Joined:
    Oct 5, 2008
    4,655
    1,866
    0
    Location:
    Paramount CA
    Vehicle:
    2021 Prius Prime
    Model:
    Limited
    Engine mounts are not difficult to replace, albeit supporting the engine will probably be needed, but they are probably not covered under powertrain.
     
    Storm88000 likes this.
  5. Storm88000

    Storm88000 Active Member

    Joined:
    Jul 4, 2020
    321
    145
    0
    Location:
    LHValley, PA
    Vehicle:
    2020 Prius Prime
    Model:
    LE
    I’ve done mounts and complete engine swaps in other vehicles- Nissans mostly. Just never a Toyota especially a PHEV.

    ALSO: Something I noticed. When I had a single passenger who sat behind me (behind the drivers seat in the rear) I heard the sound LESS.

    When I had a passenger in the right rear - it made the sound more. I haven’t experimented yet with someone sitting in the front passenger seat tho.

    Does that help diagnose a little bit what it could be? That the noise is less likely when someone sits behind me?
     
  6. Trollbait

    Trollbait It's a D&D thing

    Joined:
    Feb 7, 2006
    22,121
    11,560
    0
    Location:
    eastern Pennsylvania
    Vehicle:
    Other Non-Hybrid
    More weight is being put on the broken/loose part so it moves less is my guess.
     
    Storm88000 likes this.
  7. Storm88000

    Storm88000 Active Member

    Joined:
    Jul 4, 2020
    321
    145
    0
    Location:
    LHValley, PA
    Vehicle:
    2020 Prius Prime
    Model:
    LE
    Okay. I wasn’t sure which way it would be.
    I just couldn’t believe they wanted $144.95 just to look at the issue. The gamble being is if it’s not power train related I have to pay for it. Yet Midas or Meineke will look at the car for free. I asked why Toyota can’t do that since it’s on the lift anyway for an oil change. The Toyota rep goes “well the techs have to get paid somehow” - I replied with “well then how does Midas do it? They do it for free and then tell you what’s wrong” she goes “I don’t know- I don’t work for Midas.”

    Silliness. Never take your car for repairs to the dealer unless it’s under warranty or no one else can figure out what’s wrong with it.

    My plan:
    1) Go to Midas or Meineke and tell them I’ve been hearing a clunking sound up front.

    2) If it’s something cheap and minor I’ll pay them to fix it.

    3) If it’s not cheap I’ll fix it myself as I’ve done plenty of mechanical work on my cars. Motor swaps. Clutches. Suspension. I can do it.
     
  8. Trollbait

    Trollbait It's a D&D thing

    Joined:
    Feb 7, 2006
    22,121
    11,560
    0
    Location:
    eastern Pennsylvania
    Vehicle:
    Other Non-Hybrid
    :rolleyes: If the dealer had been doing the state inspection, they'd have found it before you mentioned it, and writing up the quote.
     
    Storm88000 likes this.
  9. Storm88000

    Storm88000 Active Member

    Joined:
    Jul 4, 2020
    321
    145
    0
    Location:
    LHValley, PA
    Vehicle:
    2020 Prius Prime
    Model:
    LE
    That’s true. But it wasn’t making that sound then. Although I wish it was bc that was before I hit 36k miles or right around there. Have been all over the northeast part of the country the last few months, most driving I’ve done in years. Like upstate NY then delaware the next night then NJ then Pa the next two etc.
     
  10. PT Guy

    PT Guy Senior Member

    Joined:
    Nov 23, 2016
    1,085
    710
    0
    Location:
    Washington, the state
    Vehicle:
    2017 Prius Prime
    Model:
    Plug-in Advanced
    Two things to keep in mind:
    --The service department is probably the highest profit section of the dealership.
    --The techs, Midas and everywhere else, get paid by the job. If they don't find a job to sell you, they don't make any money. They'll find something.
     
    Storm88000 and pghyndman like this.
  11. Storm88000

    Storm88000 Active Member

    Joined:
    Jul 4, 2020
    321
    145
    0
    Location:
    LHValley, PA
    Vehicle:
    2020 Prius Prime
    Model:
    LE
    That’s true’