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2016 Prius C 12v Battery Replacement Dealer vs self vs other

Discussion in 'Prius c Care, Maintenance and Troubleshooting' started by barbara704, Aug 24, 2023.

  1. barbara704

    barbara704 New Member

    Joined:
    Aug 24, 2023
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    Location:
    Charlotte, nc
    Vehicle:
    2016 Prius c
    Model:
    One
    I'm new to this forum, I apologize in advance if I did not post in the correct place. I apparently need a 12V battery replacement on my 2016 Prius c1. Called Autozone to ask if they would be able to do this and check battery, they said yes. I told them where battery was located, could they install - Yes. Got to autozone and said no they can't. I had already removed clips and showed the sales person where the terminals were, he did check and said need new battery, but they would not be able to install it and the person I spoke to on the phone gave me wrong info.

    From watching videos on you tube, looks like you do everything in order neg, pos, tube, back on pos, neg tube, two bolt removal and tighten down. It seems pretty simple, but then am reading on here about right torque on terminals etc. So am pretty intimidated being a 70 yo female. On line 2016 manual not helpful. Just shows stuff like on you tube, mostly about removing clips from panel cover. I have a regular press button to unlock keyfob, put key in switch, no push button start.

    If I did myself are there certain things that need to be reset that require a lot of tech knowledge, etc.?

    All the toyota dealership service dept in my area have terrible reviews, in fact one where I had a non hybrid oil change, they left the oil cap off and was taking a long trip, oil spewed out everywhere, car was never the same after cleaning the mess up, but engine was ok, don't want to go back there.

    Is a place like Firestone, Pep Boys or somewhere like that up to the job or should I just drive the 20 miles to another dealership, price from said dealership is around 350...how bad could dealership mess this up? I don't really want to find out!! How bad could a non-dealership place mess this up?
    Thanks for any help, just don't know what to do, but need to do it soon as I work delivery and this is a mess on my finances + missing work!!
     
    bisco likes this.
  2. Leadfoot J. McCoalroller

    Leadfoot J. McCoalroller Senior Member

    Joined:
    May 12, 2018
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    Location:
    Pennsylvania
    Vehicle:
    2018 Prius c
    Model:
    Two
    12V battery swap is pretty easy, even for a first-timer.

    There are bad consequences for reversing polarity. So... don't do that. The youtube you watched offering the sequence of operations should help you considerably.

    Don't be too worried about the tightening torque required. It doesn't take much strength, and it isn't hard to verify that you have the terminals tight enough: you should not be able to remove them or rotate them on the battery posts at all.

    If it isn't tight enough, the terminal can slip off and cause a no-start situation. If you overtighten, you can damage the terminal clamp, though this may not be apparent until the next time the battery is removed.

    I don't think there's going to be anything to reset in the c One model apart from the clock. The Threes and Fours got the fancy gizmos that need more advanced resets. Your MPG readouts will be inaccurate for a while after the swap, but there's nothing to do, it eventually corrects itself.

    A few tips:
    • Use a magic marker or paint marker to enhance the + and - markings on the new battery ahead of time if they are hard to see when you're working under the back seat. Extra defense against reverse polarity.
    • I like to use a flat screwdriver to slightly pry the terminal clamps a little wider after the old battery has been removed, as the new ones goes in. Then I turn the screwdriver around and use the plastic handle as a mallet to gently tap the clamp down onto the battery post until it bottoms out. Then I tighten the clamp with the wrench.
    • Another problem to avoid is accidentally bridging both + and - battery posts with the tools. It's not impossible when rotating a wrench in there. Not a bad idea to wrap the wrench handle with vinyl electrician's tape so it cannot make an electrical contact.
    • Keep the tools in the car for a couple of days after the swap, just in case you need to re-tighten a clamp. Not likely, but good to be prepared since you are your own warranty for this labor.
    Places like firestone and pep boys and batteries plus can all do this job, probably a lot of walmarts and tire shops too. Kind of surprised that the autozone turned it down, honestly.
     
  3. sam spade 2

    sam spade 2 Senior Member

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    Vehicle:
    2017 Prius c
    Model:
    Four
    How bad could YOU mess it up ?
    It is probably more likely that people who do it every day will do it right.

    Find a place that has an "exact fit" battery available and stop worrying about
    something that hasn't happened yet.
     
  4. rjdriver

    rjdriver Active Member

    Joined:
    Apr 7, 2012
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    Location:
    Rhode Island
    Vehicle:
    2012 Prius c
    Model:
    Three
    I would drive the 20 miles to the other dealer. Your chances of getting the job done right are better even though you seem to have some less than competent techs at dealers in your area. $350 seems a bit high but It was a few years ago I got mine at a dealer for $279.00 installed. It also had an 84 month warranty which is probably better than you will get anywhere else. 4 years for full replacement and prorated after that.
     
  5. barbara704

    barbara704 New Member

    Joined:
    Aug 24, 2023
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    Location:
    Charlotte, nc
    Vehicle:
    2016 Prius c
    Model:
    One
    I ended up going to dealership. Autozone didn't even want to test it, but I got pretty insistent after I called and they told me they would test and replace and then they wouldn't even test. I think it's because it's under the back seat and not as simple to get to. I can understand that.
     
    bisco likes this.
  6. Carolyn M Delvalle

    Carolyn M Delvalle New Member

    Joined:
    Sep 26, 2023
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    Location:
    Tonawanda New York
    Vehicle:
    2014 Prius c
    Model:
    ----USA----
    We just had to have our battery replaced at the dealership and it was $396.00 October 15, 2023. It was too late to buy a new battery at Auto Zone and found out the price was for $560.00. The dealer was definitely the cheaper option. My son already agreed to the installation before I watched the video on you tube, then I was upset at the cost. They said they didn't charge for the installation because I told them that it takes less that five minutes and i could do it myself if I had a way to get there.
     
  7. bisco

    bisco cookie crumbler

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    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
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    Plug-in Base
    It’s definitely a ripoff, should be about $200. For the battery and $50. For labor