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failed battery three months out of warranty ...

Discussion in 'Gen 3 Prius Main Forum' started by GuamKelly, Nov 29, 2023.

  1. GuamKelly

    GuamKelly Member

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    My friends 2015 had the traction battery fail three months out of warranty. Has anyone ever had any luck getting Toyota to extend even partial warranty coverage in a similar instance?

    Even better ... we are on Guam, and the Dealer is out of batteries, says they don't expect any stock for two months, Sheesh. Toying with the idea of just shipping in an aftermarket battery.
     
    #1 GuamKelly, Nov 29, 2023
  2. GuamKelly

    GuamKelly Member

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    I apologize for the duplicate -- it didn't indicate that the post had loaded so I tried again. My bad.
     
    #2 GuamKelly, Nov 29, 2023
  3. JC91006

    JC91006 Senior Member

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    I'm not sure if Toyota USA is in charge of Guam? You can always call the corporate office in TX and ask them to assist with a "GOODWILL WARRANTY". You have nothing to lose, if they say no, then you are back to where you're at
     
    #3 JC91006, Nov 29, 2023
  4. Tombukt2

    Tombukt2 Senior Member

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    Well when you're in far away places with no support and so on and so forth like the Africans and people over in those places pull the battery out of the trunk take the bus bars off get them sanded or tumbled along with the nuts and cleaned usually pretty easy a jeweler that has a rock tumbler could help and make sure it work of it or somebody with sandpaper and bare hands or a Dremel. Then test each of the modules with the voltmeter May or not be available where you are then after you determine which are low and which may be bad or leaking or whatever then you can determine how many replacements you might want to mess with and then go from there and you have an idea of what you're looking to get at least it's a start I mean you're only working with $211 volts DC so there may be other things you can do I don't know don't know Guam that well.
     
    #4 Tombukt2, Nov 29, 2023
  5. bisco

    bisco cookie crumbler

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    only 8 years on guam?
     
    #5 bisco, Nov 29, 2023
  6. Mr.Vanvandenburg

    Mr.Vanvandenburg Senior Member

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    Im surprised it’s only two months wait and you can get one. Two months, it goes by fast.
     
    #6 Mr.Vanvandenburg, Nov 29, 2023
  7. PriusCamper

    PriusCamper Senior Member

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    If this is a rebuilt battery then the problem is the person who rebuilt it... Is this is a brand new OEM battery, then that's the first time I've heard of the happen after being on here nearlly every day for more than 10 years. Professor Joe has experience shipping to Guam. If I were you I'd try to work with him on this one: https://2ndlifebattery.com/contact-us/
     
    #7 PriusCamper, Nov 29, 2023
  8. rjparker

    rjparker Tu Humilde Sirviente

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    He is saying his oem battery failed 3 months past the 8 yr 100k warranty
     
    #8 rjparker, Nov 29, 2023
  9. Tombukt2

    Tombukt2 Senior Member

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    Damn that car did reasonably well
     
    #9 Tombukt2, Nov 29, 2023
  10. GuamKelly

    GuamKelly Member

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    That is correct. It's a friends car, not mine. I have previously DIY replaced the battery in my wife's Prius V. Had to ship it from California, and due to cost of shipping forgo the core charge.
     
    #10 GuamKelly, Dec 6, 2023
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