1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Toyota Financial payment denied because account type was wrong?

Discussion in 'Fred's House of Pancakes' started by schja01, Nov 30, 2023.

  1. schja01

    schja01 One of very few in Chicagoland

    Joined:
    Apr 22, 2005
    1,744
    1,162
    0
    Location:
    Chicagoland
    Vehicle:
    2018 Prius
    Model:
    Prime Advanced
    I've been paying on a 36mo lease via autopay for 32months without a problem. Today I get two emails. One saying my autopay has been cancelled the second saying my payment information has been deleted. I think I've logged into the TFS site once and that was 36mos ago. I've made absolutely no changes. I logged into TFS and after poking around a while I see the current payment was denied. The account is a savings account and the payment was requested as checking. That explains the denial but who/what would have changed the account type. I called TFS and they had no explanation. I set up a one time payment to handle the rejected one and set up a new recurring payment to, hopefully, handle the remaining payments. Any insight appreciated. J
     
    #1 schja01, Nov 30, 2023
  2. TMR-JWAP

    TMR-JWAP Senior Member

    Joined:
    Aug 12, 2016
    6,200
    5,897
    0
    Location:
    Columbia, SC
    Vehicle:
    2007 Prius
    Model:
    Touring
    That's an interesting one. Do you use a bank or a credit union? My credit union recently changed around how they identify saving, checking and loan accounts. My debit card somehow became linked to a different account (still one of mine, darn it!), causing some problems. I rarely use it, so it was actually a month or more before I realized what was happening.
     
    #2 TMR-JWAP, Nov 30, 2023
  3. TMR-JWAP

    TMR-JWAP Senior Member

    Joined:
    Aug 12, 2016
    6,200
    5,897
    0
    Location:
    Columbia, SC
    Vehicle:
    2007 Prius
    Model:
    Touring
    That's an interesting one. Do you use a bank or a credit union? My credit union recently changed around how they identify saving, checking and loan accounts. My debit card somehow became linked to a different account (still one of mine, darn it!), causing some problems. I rarely use it, so it was actually a month or more before I realized what was happening.
     
    #2 TMR-JWAP, Nov 30, 2023
  4. PriusCamper

    PriusCamper Senior Member

    Joined:
    Mar 3, 2012
    11,070
    4,506
    0
    Location:
    Pacific Northwest, USA
    Vehicle:
    2007 Prius
    Model:
    Two
    Probably just a slight change to transaction software/security settings by your bank or the recipient's bank. The important thing is you got a notification and dealt with it right away rather than not knowing and one morning looking out your window to see a repo man towing your car out of your driveway.
     
    #3 PriusCamper, Nov 30, 2023
  5. schja01

    schja01 One of very few in Chicagoland

    Joined:
    Apr 22, 2005
    1,744
    1,162
    0
    Location:
    Chicagoland
    Vehicle:
    2018 Prius
    Model:
    Prime Advanced
    I use a bank. J
     
    #4 schja01, Dec 1, 2023
(You must log in or sign up to post here.)