1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Diagnosing a Gen 2 Prius that won't start...

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by bbellgrl, Mar 17, 2024.

  1. bbellgrl

    bbellgrl New Member

    Joined:
    Mar 17, 2024
    11
    0
    0
    Location:
    San Diego
    Vehicle:
    2008 Prius
    Model:
    N/A
    My niece has had her Gen 2 Prius for a long time and when it stopped working, she parked it and forgot about it for 2 years. I've towed the car to my house to begin troubleshooting it and to try to get it up and running again.

    The car arrived with no power and would not turn on. I played around with charging the 3-4 year old 12v but couldn't get the car to power on unless jumper cables were connected from my Honda. I installed a brand new 12v AGM battery today, and the car powered on with the following caveats:

    1. Check engine light is illuminated
    2. Center display is powered on with the red car icon with the red exclamation mark in the center
    3. Power button light is amber
    4. power accessories (windows, locks, lights) work
    5. Odometer/speedometer are not illuminated

    When I press the brake and put the car into drive, nothing happens. The engine will not start, and the center display shows the hybrid battery with one segment of charge. Obviously, the car will not move.

    I have tried holding the power button for 30 seconds, but no change. I have also tried connecting my ScanGauge OBD reader, but there are no codes being pulled.

    Not sure how to begin troubleshooting this, so I'd really appreciate any insight. My initial assumption before the car arrived at my house was that it was going to need some fixes to the hybrid pack, and that after watching a few YouTube videos, I figured it might be a fun side project (or I could hire someone local to manage it for me). However, I'd love to be able to confirm exactly what is wrong with the car before I start down the hybrid battery path.
     

    Attached Files:

  2. Tombukt2

    Tombukt2 Senior Member

    Joined:
    Nov 29, 2020
    8,876
    1,549
    0
    Location:
    Durham NC
    Vehicle:
    2009 Prius
    Model:
    Base
    You probably need a more capable scanner to read the codes there are some there The 12 volt if it's new and you know you have good 12 volts which probably is the case after the other battery in the jumper cables from the Honda. So now with the car sitting there and everything all lit up right under the driver side headlight is a little pancake pump that moves inverter fluid through the inverter bottom plate cooling the inverter which is not getting hot yet because it's not running but usually when the car is on that little pump will be vibrating put your hand on it is it undo the little reservoir next to the silver thing right in front of the driver under the hood you should be red fluid in it that's antifreeze it could be green pressed on it should be red Asian fluid no matter if you open that jug do you see Little ripples of the coolant moving in the jug and the pump humming No now look under the fuse box just for haha's and check the fuse called AM2 is it burnt No yes? That's just quick stuff to check to see if basic things are happening. But you really need the codes from a capable scanner to connect up to the vehicle and see what's really going on I'm sure there's going to be a hybrid battery code and a few others having somebody manages for you will get costly.
     
  3. TMR-JWAP

    TMR-JWAP Senior Member

    Joined:
    Aug 12, 2016
    6,191
    5,885
    0
    Location:
    Columbia, SC
    Vehicle:
    2007 Prius
    Model:
    Touring
    One of the first things you're going to need to do is repair the hybrid battery. After sitting for 2 years, there's a 99.99% chance there are one or more modules that have completely self-discharged and at least 50% of the rest are at such a low state of charge that they are effectively dead. I doubt the main relays are even shutting. The 12v battery will start up all the electronics, but a good HV battery is required to get permissives for shutting the main relays and starting the engine.

    The dash issue could be something as simple as the common 'capacitor' failure or could be more involved.

    A hybrid capable scanner or a copy of Techstream will help a tremendous amount.
     
    Danno5060 likes this.
  4. bbellgrl

    bbellgrl New Member

    Joined:
    Mar 17, 2024
    11
    0
    0
    Location:
    San Diego
    Vehicle:
    2008 Prius
    Model:
    N/A
    Thanks for the replies. I will purchase the OBD connector and get Techstream set up. Does Techstream also function as a code scanner? If not, any recommendations on a good, affordable hybrid- capable scanner?
     
  5. Tombukt2

    Tombukt2 Senior Member

    Joined:
    Nov 29, 2020
    8,876
    1,549
    0
    Location:
    Durham NC
    Vehicle:
    2009 Prius
    Model:
    Base
    Tech In Toyota world is all you will need It is a scanner and all of that The only thing that I'm shocked that it doesn't do is reference the manual to the codes and even take you right to the pages to troubleshoot the codes in the list and order that they pop up in tech It's actually to me quite funny we're not there yet We probably are but not in the handheld or walk around you probably have to go inside and hook up to the main computer at the dealer blah blah blah and to me that's just bunk. What should be going on now is when you own or have or license of tech and you scan your vehicle and all the codes pop up it should take you right to the manual with the pictures and the page numbers and all of that not yet maybe soon but that's all you'll need with your Toyota It's a scanner and everything If you can get it working right you have something for Toyota and Scion and Lexus.
     
  6. Brian1954

    Brian1954 Active Member

    Joined:
    Jan 31, 2021
    786
    297
    0
    Location:
    South Central PA, USA
    Vehicle:
    2011 Prius
    Model:
    III
    Check all the fuses in the car, fuse box under the hood, and inside the car. Start by checking the AM2 fuse in the hood fuse box.
     
  7. mr_guy_mann

    mr_guy_mann Senior Member

    Joined:
    Sep 3, 2020
    3,424
    1,482
    0
    Location:
    NJ-USA
    Vehicle:
    2006 Prius
    Model:
    Four
    Techstream is the factory scantool software. It can do "everything" that's possible.

    Any versions you BUY are some form of bootleg copy and can take some "fiddling" to get the installation functioning. Plus the cheap OBD cables sometimes work ok, sometimes not.

    The official software from Toyota is a subscription ( "X" dollars for "Y" days of function).

    Another option is to read this thread that reviews several scantool apps and devices. Some are capable of scanning all systems on a Gen2 Prius.

    Many here on the forums have Dr Prius just to monitor HV battery daya in addition to a more capable (all systems) scantool.

    https://priuschat.com/index.php?posts/3290690

    Posted via the PriusChat mobile app.
     
    Tombukt2 likes this.
  8. bbellgrl

    bbellgrl New Member

    Joined:
    Mar 17, 2024
    11
    0
    0
    Location:
    San Diego
    Vehicle:
    2008 Prius
    Model:
    N/A
    Thanks everyone for the input. I ordered a cable called "2024 MINI VCI TIS Techstream V18.00.008 TIS J2534 For Toyota Inspection Cable US" on eBay, got the software installed, and then plugged in. No matter what I do, the software cannot connect to the vehicle. The red light is illuminated on the OBD plug. I wonder if I received a defective plug?
     
  9. Tombukt2

    Tombukt2 Senior Member

    Joined:
    Nov 29, 2020
    8,876
    1,549
    0
    Location:
    Durham NC
    Vehicle:
    2009 Prius
    Model:
    Base
    No generally people first start off with a basic scanner like something from advance Auto Menards a brand made by a company called Innova they make a very decent scanner in the 70 or $80 range that will read most of your ABS codes and most normal p codes and the like It will not get into specific weird codes that are specific to the Prius but generally most of the time you're not going to be getting that far into it You're going to get the basic codes find out what's going on and then turn it over to service people generally a few of us here will carry it to the next degree and so on. But to answer your question more than likely the VCI cable that you have isn't squat and you will go through many of them trying to get one that's worth a crap seriously there's you could read I don't know 10 hours of text about this very thing right here on this site The Cable that came with my tech computer from the Toyota dealership is a CF-13 toughbook with Windows 7 on it and tech loaded on it and this xhorse red-ended OBD2 plug with a black cable on it that runs to a USB-A terminal that plugs into the old CF-13 toughbook that was the de facto standard from the Toyota dealer that xhorse cable. I think can still be had it's made by another manufacturer now or something like that for a hundred and something dollars not the $25 you want to pay. Once you have the VCI cable worked out everything else may fall into place if you got tech installed on your whatever computer you're using. One of the guys will be along in a minute to tell you the name of the cable that we know works but it's very costly I want to say it's maybe made by tactictrix or some name like that but it is about 180 to 249 cable so generally when people hear that that holds up the program people don't realize that technicians that are in the field with this stuff that own this stuff they pay $17 or $1,800 for a computer with the software on it the cable to hook up to the car and what have you maybe even more than that if they buy them brand new the minute they come out at full retail.
     
  10. Brian1954

    Brian1954 Active Member

    Joined:
    Jan 31, 2021
    786
    297
    0
    Location:
    South Central PA, USA
    Vehicle:
    2011 Prius
    Model:
    III
    Did you install the mini-vci cable driver?

    Did you install Techstrean on a Winvdow 10 64-bit computer?
     
  11. bbellgrl

    bbellgrl New Member

    Joined:
    Mar 17, 2024
    11
    0
    0
    Location:
    San Diego
    Vehicle:
    2008 Prius
    Model:
    N/A
    yes, I did install the driver, and I tried multiple versions of it, each time being sure to select the VCI cable as the input device in the Techstream settings page.

    I am using windows 11. Could that be the problem?
     
  12. Tombukt2

    Tombukt2 Senior Member

    Joined:
    Nov 29, 2020
    8,876
    1,549
    0
    Location:
    Durham NC
    Vehicle:
    2009 Prius
    Model:
    Base
    That's a very good catch did you install the VCI cable drivers that is seemingly a thing although I've seen the exhorse and other cables the minute you plug them into a computer The computer recognizes him mine I can take into my house computer that's never done anything with automotive software plug it into the ASB port and it recognizes exhorse blah blah blah whatever driver and it's ready to go It just won't reach out to the car.
     
  13. Brian1954

    Brian1954 Active Member

    Joined:
    Jan 31, 2021
    786
    297
    0
    Location:
    South Central PA, USA
    Vehicle:
    2011 Prius
    Model:
    III
    No, Techstream V18 will also work on Windows 11.

    I wrote the post below several months ago in a different thread.
     
    #13 Brian1954, Apr 3, 2024
    Last edited: Apr 3, 2024
  14. dolj

    dolj Senior Member

    Joined:
    May 14, 2012
    7,627
    3,848
    0
    Location:
    Wellington, New Zealand
    Vehicle:
    2007 Prius
    Model:
    N/A
    Have you got the MVCI VIM selected? If you have, you should see something like what is in the status line in the image below:

    TS VIM Info.png


    If something else is selected, select the MVCI VIM from this menu:

    TS VIM Selection.png


    I hope that helps.
     
    Brian1954 likes this.