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Prius leaking coolant and needs a new catalytic converter - Lead Time?

Discussion in 'Gen 4 Prius Main Forum' started by MichaelSpeziale, May 29, 2024.

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  1. MichaelSpeziale

    MichaelSpeziale Junior Member

    Joined:
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    New Hartford, Connecticut
    Vehicle:
    2010 Prius
    Model:
    IV
    Hey guys, so the other day my 2016 gen 4 gave me a coolant overheat light and I had it towed to add coolant, then drove it to Toyota. They traced it to the catalytic converter, and told me it’s back ordered. She told me, “could be a week, could be two, three, four,” and gave no real ETA. Then I went online and saw that pretty recently, people were waiting upwards of a year to get this part and just buying new cars. My car being out of commission so long is a massive issue and I can’t even imagine what I’ll do if it’s really going to take 4 months to a year to fix this. It’s at the Boston dealership so maybe that helps (or hurts, idk) but does anyone have a good grasp on lead times for this part right now? I called Toyota and they said I have to file a claim for delayed parts to get any info about an ETA. So no one is giving me any idea how long my car is gonna sit in this dealership, 3 months after I bought it.
     
    #1 MichaelSpeziale, May 29, 2024
  2. BiomedO1

    BiomedO1 Senior Member

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    2021 Prius Prime
    Model:
    LE
    1. is this an in warranty repair or out of warranty repair?
    2. If you have extended warranty policy, look at the rental car clause.
    3. Out of warranty, ask them to bypass the E.G.H. assembly and verify no leaks. I doubt the dealership will do that since it's part of your emissions system, but it doesn't hurt to ask. Alternatively, you can get the car towed or driven to an independent shop to do that work. That should get you back on the road.

    Hope this helps....
     
    #2 BiomedO1, May 29, 2024
  3. Mendel Leisk

    Mendel Leisk Senior Member

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    2010 Prius
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    Touring
    There’s one (bolted at both ends) part of the exhaust system, that’ll need replacement. It comprises both the catalytic converter and the Exhaust Heat Recovery (EHR) system. It’s the latter that’s problematic: coolant is run through it, and it’s been prone to leak.

    The EHR system being and catalytic converter being together, a single part, can’t be helping with the supply problems.
     
    #3 Mendel Leisk, May 29, 2024
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