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Prime charging cable warranty?

Discussion in 'Prime Technical Discussion' started by Scarface2005, Jun 30, 2024 at 11:06 AM.

  1. Scarface2005

    Scarface2005 Member

    Joined:
    Jun 4, 2017
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    Location:
    San Bernardino Mountains
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced
    2017 prime and 2020 prime both charging cables not working. With a non contact voltage tester, one of them chirps like it’s got power, but no power indicator light, and it doesn’t charge the car. The other has a flashing power indicator light and will sometimes still charge some, but very slowly.

    I’m pretty handy, and if someone has links to previous threads or any personal insight, I’d like to try and repair each one back to working order, or at least use parts from each to get one functioning safely.

    ideally they’re both under warranty? Are the charging cables covered by California 10/150k warranty?

    2017 and 2020 prime both with around 145k miles

    thanks
     
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    108,639
    49,359
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    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    i suspect they are not, but it's always worth asking.
     
  3. BiomedO1

    BiomedO1 Senior Member

    Joined:
    Mar 27, 2021
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    Location:
    SacTown, Ca
    Vehicle:
    2021 Prius Prime
    Model:
    LE
    Are you sure it's the charging cable not the household socket or car socket?

    When you draw high current, 12A off a cheap 15A household socket, The pinch tabs held in place by plastic tends to loosen up over the years. The one cable that partially works, run your hand over the entire length of the cable, check for hot spots - including the outlet your plugged into. They do make tension checkers for your household outlets, but it may be cheaper to just replace it - if your handy.

    Good Luck..

    PS I've noticed in another one of your post that you've tried charging two cars on one circuit. Even if you backed both cars down to 8A you'll still need a 20A circuit with nothing else on it to keep from popping the circuit breaker.