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Hybrid system Malfunction (Visit Your Dealership)

Discussion in 'Gen 5 Prius Main Forum' started by RandyPete, Apr 25, 2024.

  1. ChapmanF

    ChapmanF Senior Member

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    To find out things, which often is better than insisting the things you haven't found out must be the way your common sense says they must.

    Booster packs are frequently used to boost conventional cars whose starters draw well over 100 amps. The duration is brief enough that the battery clips do not reach any troublesome temperature.

    You skipped right over the 100-amp spike shown in post #101 (for a gen 2, courtesy of mr_guy_mann, who was interested in finding things out).

    The spike is shown, but also quite instantaneous, a small fraction of a second, visible only as a vertical line in the trace. A spike that brief will hardly have a detectable effect on the battery clip temperatures.

    The trace proves the presence of the spike (when the car is jumped from a source that can provide it). That does not necessarily prove that the car would have failed to start, or gone 'haywire' in any way, if jumped from a source with a lower current limit. That would be another thing to find out. There are plenty of things electrical that may draw a tall spike of current when the supply can source it, but will just draw a lower figure for a bit longer if that's what's available.

    Surely there is a current limit too low for the start to succeed, but what that limit is could be another thing a person could systematically find out, and that might take less time than getting a lot of armchair PriusChatters to agree on what it must be.
     
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  2. Mr.Vanvandenburg

    Mr.Vanvandenburg Senior Member

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    I was thinking about like a minivan with rear air, very common system. I am not an expert on car a/c.
     
  3. Hammersmith

    Hammersmith Senior Member

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    In a minivan with rear air, there's a pair of refrigerant lines running from the engine bay back to the rear A/C unit. That's exactly what the Prime does with the battery pack. The difference is that the Prime just moves that refrigerant through lines in the battery pack and then returns it to the engine bay. In the minivan, the refrigerant goes through an evaporator coil that has a fan blowing air across it. So the minivan system has at least two additional parts(usually more), takes up a lot more space, and wouldn't cool the battery pack nearly as efficiently as just running the refrigerant through a closed loop that has metal fins attached to pull heat directly from the battery.

    I guess you're just going to have to trust me that the system in the Prime is way simpler and more reliable than what a minivan might use. Just because it failed in this one case, doesn't make it less reliable overall. In this case, there was apparently a manufacturing defect in one of the refrigerant lines that let the refrigerant escape. That could just as easily happen to a rear A/C unit.
     
  4. Trollbait

    Trollbait It's a D&D thing

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    The issue is more with the pack design apparently not being serviceable for individual components.
     
  5. Hammersmith

    Hammersmith Senior Member

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    Yeah, the fixability would be rough depending on exactly where the leak is. If it's on the outside edge where the refrigerant comes in or goes out, it might not be that bad. But if it's in the middle? That would likely mean having to completely disassemble the pack and pulling out all the individual battery cells to get at the leak. I can understand why Toyota views that as non-serviceable(especially since it should be impossible for it to fail* without the battery also being severely damaged at the same time - like in an accident.

    That being said, if mine somehow failed outside of warranty(wonder if a refrigerant line failure would be 3 years(car), 7 years(hybrid system) or 10 years(battery)?), I would absolutely try disassembling the battery to separate the lines(taking all HV precautions, of course), then take those lines to an A/C shop to see if they could be fixed. Even a used battery pack at that point might be $10k.


    *excepting manufacturing defects which should show themselves almost immediately
     
  6. Mr.Vanvandenburg

    Mr.Vanvandenburg Senior Member

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    I figured out most of it in the meantime, and trust you. I just learned from you the battery pack assembly is a unit with the refrigerant lines. That’s sort of what I was wondering about. Not stating an opinion but definitely have one now that it’s better explained. I wouldn’t have expected it to be made that way.
    Somehow it seems unlikely a new car needs refrigerant lines replaced, and I have well experienced doubts the dealer really was telling it like it is. Do they ever, almost?
     
    #126 Mr.Vanvandenburg, Aug 6, 2024
    Last edited: Aug 6, 2024
  7. RandyPete

    RandyPete Member

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    Yes.
     
  8. AndersOne

    AndersOne Active Member

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    ~ $30k seems more than common prices for "real" EVs that stay way under $20k - that seems to make older primes a terrible an/or wastefull investment. Hope its just an outlier for now...
     
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  9. KMO

    KMO Senior Member

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    Depends if this is a failure that is likely with age, rather than a manufacturing defect. Current assumption is that plug-ins won't need a battery replacement in their operating life, and that may remain true. Consider how often exposed AC piping needs replacement, and that this is extremely protected.
     
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  10. Mr.Vanvandenburg

    Mr.Vanvandenburg Senior Member

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    There to me is always the chance the dealer replaced the unit unnecessarily, which makes it not an outlier at all. I wouldn’t jump to any conclusions about g5 Primes. If there are photos of the inside of the battery pack with the damage, then that would be better evidence. Otherwise to me it’s only casting doubt.
     
  11. bisco

    bisco cookie crumbler

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    I wouldn’t worry about it.
    Most plugins are very reliable, and any car can have problems
     
  12. Hammersmith

    Hammersmith Senior Member

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    Toyota's not going to foot the bill for a 5-figure repair without some proof. 10 to 1 the dealership found dye coming out of the battery pack.

    Most A/C systems have fluorescent dye already in the refrigerant lines. It helps the techs find exactly where the leak is. If it was coming out of the battery pack, there's no doubt the problem was inside it.

    SM-S901U ?
     
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  13. Zeromus

    Zeromus Member

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    It's also a relatively high demand, low volume vehicle that's super new. And they needed an off the production line battery, which is going to be wildly more expensive list price on paper especially when the oldest model of the car is still under basic warranty.

    On the plus side, the battery and hybrid system is warrantied for 10 and years respectively. So if the HVAC system is integrated in some way to the battery pack, and you can't replace one without the other if you find yourself in the circumstance that Pete did, you could argue that whole thing is under the 8 year period. If a manufacturer defect in the heat pump system - even if only basic 3 year warrantied somehow and not considered part of the hybrid drivetrain - damages the hybrid system... well... good luck to Toyota claiming that a manufacturer defect didn't cause a fault on the battery for the 10 years coverage to kick in there either.
     
  14. RandyPete

    RandyPete Member

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    Got my 12v battery replacement question answered. Apparently they did all the paperwork for the 12v battery replacment, but failed to replace the battery. A short discussion with the service manager and a look at the battery that was in my Prius quickly adressed the problem and the new True Start battery was installed in my Prius.

    I waited for some time to address this concern with the dealership (had other priorities), but when I took the car in for the second Key install I got this 12v battery question answered when I picked the car up (took a few hours to do the Key Fob 2nd Key install).
    I'm satisfied with their service work at this point. I'll post seperately about my 2nd key forb experience.
     
  15. Gokhan

    Gokhan Senior Member

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    Is this the first replacement battery after the original GS Yuasa?

    I think GS Yuasa is junk. It does not last long if at all. Toyota TrueStart should fare better.
     
  16. RandyPete

    RandyPete Member

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    Yes this is the first replacement 12v battery in my 2024 PP XSE. It was a Toyota True Start battery to replace the one installed in Japan at the factory (GS Yuasa). I have had the car for 8 months now. 3 of those 8 months it sat in the impound lot at the toyota dealer waiting for a replacement traction battery due to a climate control system element failure.
     
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