I got a new battery for my 2011 Toyota Prius (from greentecauto). How can i verify that they really installed a new battery? here is a recording from dr prius with the new battery: https://youtube.com/shorts/jkJEJduvdEE here is a recording from dr prius with my old batter as a comparison: https://youtube.com/shorts/HQzmBkwLqIY and https://youtube.com/shorts/W0qOpPNf2a4 Thanks, Gerald
unless you take the cover off, you really won't know. Greentec usually installs refurbished used batteries. They will play around with their wording like "newest generation battery", but that doesn't mean anything other than it's used
they said New, as in BRAND NEW, High-Performance Cells - so its a new battery and not used: https://greentecauto.com/hybrid-battery/toyota/prius-hybrid-batteries/toyota-prius-2010-2015/2010-2015-toyota-prius-hybrid-battery-with-new-generation-cells/
A new battery from Toyota is not green. A refurbished battery from Greentec is green. Why don't you call them and ask? Maybe they are new, but not new from Toyota. Some chinese aftermarket crap that's new. For $2099, you could have gone with Toyota and not question your decision of how trustworthy is the company you purchased from
The only way is to take the top cover off the battery and see what is there. The new Greentec Auto battery is probably the cylindrical battery cells. They last about 5 years. The only thing that is concerning to me in the video of the new battery is the 30 to 36 milli-ohms internal resistance of the new battery blocks. That is high for a new battery. A new Toyota OEM battery would be about 25 to 27 mili-ohms.
"The only thing that is concerning to me in the video of the new battery is the 30 to 36 milli-ohms internal resistance of the new battery blocks. That is high for a new battery. A new Toyota OEM battery would be about 25 to 27 mili-ohms." - what to do about it? should i claim fraud that they didnt build in a new battery?
There is no battery block #222. The P0A80 may be a permanent code and not an active code. You need a better scanner than Dr Prius to get the full story for the trouble codes.
It probably is a new battery, just not a very good one. The best thing to do is remove the cover and see what is there. If you do that, please post a few pictures.
These companies don't want you opening their cases. They usually have a security label on there, once opened, you lose your warranty.
These companies don't want you opening their cases. They usually have a security label on there, once opened, you lose your warranty. - yes it hs a label on it...
ok update - i called the people from greentecauto - they said they will fix the problem and install a "new" battery again
Ask them what new battery modules they put into the "new" battery. Ask them for a picture of the new battery modules that they use. Did you have one of their mobile technicians come to you and install the "new" battery, or did you drive the car to one of their locations to have it done?
"Did you have one of their mobile technicians come to you and install the "new" battery, or did you drive the car to one of their locations to have it done?" - yes the mobile technician will come to my place and install a "new" battery. why?
I was just curious. I hope you have a P0A80 current code and not a permanent code since the mobile technician will be traveling to you. Is the master warning light (red or yellow triangle) shown on the dashboard when the car is READY?
i have P0A80 permanent code + and weak batteried detected, block: 2 but no triangle. see screenshot above.
Like I wrote in post #8, the Dr Prius app is not very good for diagnosing trouble codes. You need a better scanner to do that. Do you have any other scanner? I have told you a number of times in one of you other threads. If you have a P0A80 permanent code and not a current code, the mobile technician that will be traveling to you will probably charge you for the trip. The Greentec Auto warranty for the battery only covers current codes, not permanent codes. Since you do not presently have the triangle warning light, you do not have a current P0A80 code. Expect to be charged for the mobile technician visit. You might want to talk to Greentec Auto about this before the mobile technician is dispatched. If the technician reads a P0A80 permanent code, he/she will not replace the battery.
